2017 BMW X5 Complaints

My BWW X5 hybrid give me a sudden error in the middle of the road. The error was Drive train malfunction and suddenly it stopped couple of seconds after the warning. Leaving me in the middle of the road. Thankfully I was on a low traffic road, so there was no accident. It was a scary situation to be at. After that, I managed to start the car after couple of tries and pull it over to a safer place. The car was useless so I had to call my BMW dealer. To add to the bad experience the dealer took long to service my car. They are unable to find the problem and it is charging me extra $1,170 for another 8 hours of labor without any guarantees. My BMW is on excellent condition with 40k miles only. The car never alert me of any signs or warnings. This is a major failure that should not happen to any car owner in these days.

Brakes are squeaking and vehicle is shaking when attempting to use brakes. Takes an excessively long time to brake and I fear for the safety of my family when using vehicle with faulty brakes. Vehicle paperwork shows that the vehicle is overdue for new front/rear brakes, yet BMW doesn't want to replace them since they key reader isn't indicating that they need to be replaced.

Sunroof drain clogged, causing leaking of water into vehicle. The dealer tested and found the same issue. They stated that there is a fix for this, to reroute the drain, and that it was not done on my vehicle prior to it clogging.

Rear tailgate suddenly flew open while driving at a speed of roughly 25 mph without any user input. Car was fully locked and at speed, trunk/tailgate release button was not pushed. The tailgate was fully closed and locked, and there were no warning lights or chimes indicating otherwise. This has only occurred once as of today and has not been able to be replicated, so it is not necessarily "available for inspection upon request". My safety, as well as others, were put at risk by this malfunction as our family dog is often transported in her crate that is located in the trunk, and if this malfunction had occurred while she was back there, her crate could have very easily fallen out of the car at high speed, undoubtedly leading to death. In this same instance, her crate falling out of the trunk at highway speeds, or really anything else being transported in the trunk, could have easily penetrated another car's windshield, resulting in injury or death of another vehicle's inhabitants. As previously stated, this problem has not been able to be reproduced by a dealer or independent service center at the time of this writing. The tailgate has not yet been inspected by the manufacturer, police, insurance representatives, or any other parties. There were no warning lamps, messages, or any other symptoms of the problem prior to the failure, nor have there been after the fact.

The contact owns a 2017 BMW X5. The contact received a recall notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 BMW X5. The contact received a recall notification for NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 BMW X5. The contact received notification of NHTSA Campaign Number: 21V586000 ( FUEL SYSTEM, DIESEL ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 30 mph when attempting to accelerate the vehicle when the vehicle suddenly lost power and the fuel pump failed. The contact was able to maneuver and coast the vehicle to the side of the road. They then had the vehicle towed to the dealer. The contact stated that when the vehicle was towed they learned that the gear shifter was locked in position. The approximate failure mileage was 29,000. Vin tool confirms parts distribution disconnect.

The contact owns a 2017 BMW X5. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 30 MPH and attempting to accelerate, the vehicle suddenly loss power, and the fuel pump failed. The contact was able to coast the vehicle to the side of the roadway. The vehicle was towed to the dealer. The contact stated that when the vehicle was towed, he learned that the gear shifter was locked in position. The approximate failure mileage was 29,000. Parts distribution disconnect.

The contact owns a Cybex car seat. Model number: 519004435,Model name: Sirona S. The car seat was being utilized in a 2017 BMW X5. The contact stated that while, his daughter was in the car seat it wiggled and moved at the base. The contact stated the writing on the chest clip faded within a week. The occupant of the car seat was able to move the chest clip. The contact stated the latch and seatbelt failed to correct the failure. The manufacturer was made aware of the failure. The contact stated the car seat was to narrow at the base and was not suitable for several vehicles. Consumer stated: 1.Not able to securely install with latch method across several vehicle types 2. Not able to securely install with seat belt method across several vehicle types 3. Top belt buckle is easily undone by children while in transit 4. Ink used on seat buckles and hardware fades and rubs off easily.

Warning on screen came on suddenly while driving indicating charger system failure. While driving to the dealer for diagnosis and repair, power steering failed, then power brakes failed, then engine stopped running. Could not put vehicle in park and vehicle rolled back when foot brake was released. Car was diagnosed as alternator failure.