2025 BMW X5 Complaints

My cross traffic warning system is inoperative. Dealer said the sensors are operating normally. This is a safety hazard.

Driving home on a two lane road that is joined by a side road at a 45degree angle. A woman ran the stop sign and suddenly appeared on my road right in front about 40-50 feet away. The BMW did not show any visual or audible warning and the forward collision mitigation system functioned in a substandard way not mitigating the crash into the woman’s drivers door. Damages amounted to 25.8k to my vehicle and took 48 days to repair at my local BMW dealer in Albany NY. BMW states to me that the system worked properly. If that was the case how come I had massive front end damage impacting about 30 mph. The BMW manual shows a frontal cross traffic intrusion and leads one to believe in the system. It is substandard and needs revision by BMW engineering.

The gloss finish of wood and metal on dashboard and center console along with glass prism gear and infotainment controller of these vehicles present significant visibility issues. These visibility issues manifest in reflections on the driver and passenger window glass in a manner that obscures side mirror visibility. The high gloss finish of the dashboard wood cause blinding reflections from the sunlight depending on positioning of the vehicle relative to the sun. The jewel-like glass of the gear selector and infotainment controller cause additional sunlight reflections which can blind the driver depending on the position of the vehicle relative to the sun.

Multiple issues with the software. 1. Since yesterday, [XXX] car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working. Called the local dealer BMW of North Canton on June 25, Ohio to check and fix and they scheduled it for Monday June 30. But car refused to start per point 1. 1. Couple of times got the message while driving that driver inability to drive detected and suddenly slowing down the car and veering it to a side. Transient actions. Took it to the dealership, supposedly a software bug was fixed but then the message flashed one more time recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2025 BMW X5e was repaired under recall 24V-104 for the integrated brake system. Before this recall, the vehicle did NOT have any braking hesitation or drag issues. After the recall repair was done (replacement and reprogramming), the vehicle now shows hesitation to move forward after releasing the brake pedal from a complete stop, as if the brakes are still dragging. This creates a safety concern when merging into traffic or driving in stop-and-go conditions. The dealer is unable or unwilling to resolve the issue. I am requesting NHTSA to investigate this recall fix as it may have introduced a new defect.

It has now been a year since i picked up my 2025 X5, and I STILL have not been able to get it repaired. My dealer informed me that there is still no remedy for me car. It has now been a year of me owning the car and driving around with a recall on my brakes. This is ridiculous. Not no mention the fact that when i picked up this car, there was already a recall on them that my dealer did not make me aware of. BMW sold me a car with a brake recall and still hasn’t fixed it after a year.

The contact owns a 2025 BMW X5. The contact stated while driving at approximately 35 MPH, the blind spot warning light was inoperable, and the Forward Collision Avoidance assist sensor warning light was deactivated on the instrument cluster. The contact had taken the vehicle to the dealer, where it was diagnosed and determined that the electrical system and harness had failed and needed to be replaced. The vehicle was repaired. The contact stated that the Lane Keep Assist System was inoperable. The contact had taken the vehicle back to the same dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80.

Forward Collision Braking, a safety system, is deactivated when cruise control is activated. Further BMW sells the X5 with the mode button of the Driver Assistance Package available on the steering wheel. This to me is deceptive. My previous X5 had the system a when I activated it by pressing the mode button it worked. I assumed by pressing the mode button on the new X5 it would also work. To me this is like activating the turn signal- the feature is there, you activate it, you expect it to work.

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.