2009 BMW X5 Complaints
View complaints related to 2009 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BMW X5- WINSTON SALEM, NC
TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT SHE INADVERTENTLY PLACED THE VEHICLE INTO REVERSE AND THE AUTO PARK FUNCTION SHIFTED INTO PARK. WHEN THE CONTACT EXITED THE VEHICLE, THE AUTO PARK DISENGAGED AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO FLOW BMW (2565 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, 366-788-3333) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND A FIELD REPRESENTATIVE CAME TO THE CONTACT'S RESIDENCE WHERE IT WAS DIAGNOSED THAT THERE WAS WATER IN THE TRANSMISSION CASE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- WATSONVILLE, CA
TL* THE CONTACT OWNS A 2009 BMX X5. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BMW OF MONTEREY (1 GEARY PLAZA, SEASIDE, CA 93955, (831) 920-0743) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT MAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 95,116.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- WOODLAND, CA
I STOPPED AT A DRIVE THRU WINDOW AND THE VEHICLE SHUT OFF WITHOUT WARNING. I COULDN'T GET IT STARTED AND THE POLICE TRIED TO PUT IN NEUTRAL TO MOVE IT OUT OF THE WAY. NO LIGHTS OR ANYTHING INDICATED THAT SOMETHING WAS WRONG. I HAVE ONLY HAD THE VEHICLE FOR 4 DAYS.THE AIRBAG RESTRAINT LIGHT IS ON AND WAITING FOR THE SENSOR. NOT SURE IF THIS IS A RECALL. IT WAS TOWED TO A SHOP AND THEN IT STARTED WHEN GETTING IT OFF THE TOW TRUCK. I DON'T TRUST DRIVING IT NOW BECAUSE IT CAN GO OUT WHILE I'M ON THE FREEWAY OR HIGHWAY AND CAUSE A MAJOR ACCIDENT. THERE ARE NO REPORTS BECAUSE I WAS AT A DRIVE THRU AND JUST TRIED TO GET IT OUT OF THE WAY. WE HAD THE LATEST RECALL DONE ON 08/31/2018.
Source: NHTSA WEB SITE -
2009 BMW X5- MOUND, MN
THE ENGINE IDLER PULLEY BOLT BROKE WHILE VEHICLE WAS IN MOTION ON HIGHWAY. VEHICLE IOST ALL POWER STEERING. ALTERNATOR WARNING LAMP ILLUMINATED ALONG WITH WARNING MESSAGE "CHARGING MALFUNCTION". THE BOLT HAD PREVIOUSLY BEEN REPLACE IN 2012.
Source: NHTSA WEB SITE -
2009 BMW X5 SAV- EDGEWATER, MD
BRAKE LIGHTS ARE FAILING CAUSING A MAJOR SAFETY ISSUE. BMW ISSUED A SERVICE BULLETIN ON THIS PROBLEM (SB-10040177-8428 / SI B63 10 09) IN MARCH 2011. THIS VEHICLE HAS BEEN SERVICED BY THE BMW DEALERSHIP MANY MANY TIMES, BUT THE SERVICE BULLETIN WAS NEVER MENTIONED OR EXECUTED. WARNING LIGHTS APPEAR ON THE DASH - ISSUE IS PRESENT BOTH MOVING AND STATIONARY. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF
Source: NHTSA WEB SITE -
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2009 BMW X5- SPRINGFIELD, VA
TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FAIRFAX (8427 LEE HWY, FAIRFAX, VA 22031) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5 SAV- WILMINGTON, DE
SIR, BMW INSTALLS RUNFLATS ON ALL THEIR CARS. ON THIS X5 I'VE REPLACED THESE TIRES 3 OR 4 TIMES AT MY OWN EXPENSE AS RUNFLATS EITHER GET PUNCTURE OR LEAK AND ONE CAN'T REPLACE @3/32 OLY ONE.THESE TIRES ARE DEFECTIVE AND HAVE NOT SERVED THIS SUV WELL. IN FACT, MY WIFE'S BM@ 535XI I DID THE SAME AND THREW OUT OEM TIRES WITH NEW MICHELIN AND SPARE. BRIDGESTONE HAS A WARRRANTY IF WITHIN 3YRS THEY WILL REPLACE @ VERY LARGE PRORATED DISCOUNT. I'VE SPENT $270 EACH TIME PLUS HEADACHES OF BREAKING DOWN IN PHILA OR IN NYC ON WAY TO PICK UP WIFE FROM JFK @ MIDNITE. FILE SIZE IS OVER 5GB SO HOW DO I LOAD IT???
Source: NHTSA WEB SITE -
2009 BMW X5- WESTMINSTER, MD
MY 2009 X5 WITH 127000 MILES RECENTLY INDICATED A BURNT OUT BRAKE LIGHT. WHILE REPLACING THE LIGHT, I FOUND THE REAR UPPER RIGHT BRAKE LIGHT WAS BURNT OUT, THE TAILLIGHT ITSELF IS MELTED, AND THE SOCKET IS SEVERELY MELTED AND SCORCHED. ON FURTHER INVESTIGATION, THE OPPOSITE SIDE (LEFT/DRIVER'S SIDE) WAS ALSO MELTED! CHECKING ONLINE, THIS APPEARS TO BE A COMMON PROBLEM. I AM AFRAID THIS COULD BE A FIRE HAZARD AND WAS SURPRISED TO LEARN THERE IS NOT AN OUTSTANDING RECALL ON THE TAILLIGHTS FOR THIS VEHICLE.
Source: NHTSA WEB SITE -
2009 BMW X5- LOS ANGELES, CA
MY CAR CAUGHT FIRE WHILE DRIVING UNDER MY PASSENGER BACKSEAT WHERE THE FUEL PUMP IS LOCATED UP UNDER. THE FIRE DEPARTMENT CAME, SNATCHED OUT SEAT AND PUT THE FLAME OUT.
Source: NHTSA WEB SITE -
2009 BMW X5- COLOMBIA, FL
MY TRUCK BMW PARKING FOR MORE THAN 6 HOURS, FIRE WITHOUT A KNOWN CAUSE, REMAINING WITH TOTAL LOSS, I COMMUNICATED VIA EMAIL WITH THE BMW, AFTER REVIEWING THE INTERNET AND FIND THE RESEARCH DONE BY YOU, AND RECEIVING THE POSSIBLE DIAGNOSTIC OF WHAT HAPPENED "AN OVERHEATING IN THE PCB VALVE THAT RUSTED AND CAUSED THE TRUCK TO FIRE", AND KNOWING THE BELLS THAT ARE REAPING TO PICK UP THE VEHICLES IN THE UNITED STATES AND CANADA, BUT THAT THEY KNOW SHOULD BE EXTENDED TO OTHER COUNTRIES, I PUT IN I KNOW THE FACTS, RECEIVING FROM THEM, EXACTLY THE BMW GROUP MEXICO, THE ANSWER THAT THEY HAD NO RESPONSIBILITY FOR THESE EVENTS, BECAUSE TWO YEARS AGO I DID NOT MAINTAIN OR WASH THE ENGINE WITH THEM; FACTS THAT HAVE NOTHING TO DO WITH THE DEFECT OF THE VEHICLE. PLEASE ASK FOR YOUR HELP AND COLLABORATION, THE INCIDENT OCCURRED IN CUCUTA, COLOMBIA. THE POLICE OF MY COUNTRY MADE AN INSPECTION OF THE EVENTS, WHICH RESULTED IN THE FACT THAT THERE WAS NOTHING EXTERNAL THAT HAD CAUSED THE FIRE, WHICH WAS THE TRUCK ALONE, WHICH CAUGHT ON AND IN VERY SHORT TERMS WAS BURNED AS A TOTAL LOSS. I REALLY UNDERSTAND THAT THIS COUNTRY HAS RULES THAT CAN GIVE ME A PROTECTION, BUT THE BMW IS ONE, AND THE MANUFACTURER MUST RESPOND FROM ANY POINT OF VIEW, BY VEHICLES THAT MANUFACTURE NO MATTER WHERE THEY ARE. REVIEWING THE MODELS AND YEARS TO WHICH THEY ARE PREDICTED TO HAVE THIS DEFECT, IS THE X5 SERIES, BETWEEN THE YEARS OF MANUFACTURE 2007 TO 2011, AND THE TRUCK OF MY PROPERTY IS X5 - 2009. THIS IS THE ANSWER THAT THE BMW INVIA "DEAR [XXX] : THANK YOU FOR CONTACTING THE BMW GROUP. BASED ON YOUR EMAIL, WE INTERNALLY REVIEW THE HISTORY OF YOUR BMW XDRIVE30I, VIN [XXX], WITH FACTORY WARRANTY EXPIRED IN APRIL 2011. WE FOUND A PAIR OF KEYS READING, WHICH SHOWS LAG IN THE REQUIRED MAINTENANCE SERVICES ACCORDING TO FACTORY SPECIFICATIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE