2015 BMW X5 Complaints
View complaints related to 2015 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2015 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 BMW X5- lawrenceville, GA
so i was driving at 70 mph on the highway and my front wheel driveshaft broke and hit the transmission with a potential chance to have and accident, i was researching and bmw x5 have a recall of those shaft up to 2013 and if i don't mistaking same part number as mine.
Source: NHTSA WEB SITE -
2015 BMW X5- Rodeo, CA
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The Air Suspension Compressor needs to be remove and replace. Left Rear Air Bag is Leaking. Tires have 3/32nds tread remaining which is unsafe. 2. How was your safety or the safety of others put at risk? Might cause accident when driving especially in freeway. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, confirmed by an independent service center. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, confirmed by an independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages.
Source: NHTSA WEB SITE -
2015 BMW X5- Huntersville, NC
The contact owns a 2015 BMW X5. The contact stated that after activating the passenger’s side indicator, the exterior turn signal operated as designed; however, the instrument panel light failed to illuminate. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BMW X5- Tucson, AZ
The contact owns a 2015 BMW X5. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was overheating, and the A/C was inoperable. There was no warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed but no issues were found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect. The consumer stated the dealer was contacted multiple times but no repairs were made.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BMW X5- San Ramon, CA
I received a warning light and checked with my OBDII reader that the Diesel Exhaust Fluid transfer pump had a implausible reading and was not working. This is a key part of the Selective Catalytic Reduction (SCR) system, part of the emissions control system, and will make the vehicle fault to the point where it will lock the car from being driven (no start condition).
Source: NHTSA WEB SITE -
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2015 BMW X5- San Ramon, CA
Some engine rumbling at normal operation, and noticed a yellow check-engine light, not filled (meaning not a catastrophic issue). Attached my OBDII reader and found error: 24BF00 Injector, cylinder 2, zero-quantity adaptation - permitted filtered actuation duration correction too high. A google search confirmed this fault is covered in https://static.nhtsa.gov/odi/tsbs/2020/MC-10184567-9999.pdf with BMW, but my model year and vehicle is not included. I have an F15, 2015 X5, build date 12/2014. This year is covered on other vehicles with the same N57 engine, and so I would suspect that the same issue plaguing the same engine on other models should be applicable here. I would like consideration for additional model years to be added to the SIB.
Source: NHTSA WEB SITE -
2015 BMW X5- Windermere, FL
I have 2 bmws with identical issues. Computer reads airbag sensor stating restraint system defective.
Source: NHTSA WEB SITE -
2015 BMW X5- Dacula, GA
The contact owns a 2015 BMW X5. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel); however, after the recall repair was performed, the check engine warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the auxiliary exhaust cooler flap was broken and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but provided no assistance. The failure mileage was approximately 151,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BMW X5- New port Beach, CA
The contact owns a 2015 BMW X5. The contact stated while driving at approximately 70 MPH, she began to notice smoke coming from passenger side on the hood. The vehicle was serviced under NHTSA Campaign Number: 18V755000( Engine and Engine Cooling) but the remedy failed to repair the vehicle. The contact mentioned that instrument cluster failed to provide safety messages. The contact stated the instrument cluster only notified her of issues when she attempted to open the engine hood door. The manufacturer was not notified of the failure and offered no assistance. The failure mileage was 49,000.
Source: NHTSA WEB SITE -
2015 BMW X5- El Dorado Hills, CA
Rod bearing failure causing engine to be damaged. The car has 79k miles, fully maintained at a BMW dealership. My wife and toddler were driving on the highway when the car shut off with no warning. We towed the car to the same BMW dealer where we’ve had the car serviced since 34,673 miles.. The dealer documented metal flakes in the oil filter. The dealer confirmed a rod bearing spun causing a catastrophic failure to the engine requiring replacement. Initial quote exceeding price of car at $74k. BMW Corporate contacted me and offered a discount on a new engjne. I declined the offer because the repair work was $32,843. This rod bearing issue is a known problem among 2015-2018 BMW X5M owners. This problem in fact existed on a previous generation engine which is referred to as the S65 motor. BMW has released a bulletin to this group of owners guaranteeing replacement based on the amount of miles on a customers engine. In some cases, a free engine was provided by BMW at no cost to the customer. The car only had 79k miles and without BMW NA involved the dealer wanted $74,332 to replace and repair vehicle. The BMW supervisor on this case is Lindsay and she can be reached at (800) 831-1117 ext. 115. She disregarded this was a safety matter and thought other owners shouldn’t be compensated or warned about this complete loss of power while driving this particular model (2015-2018 BMW X5M). This is an unacceptable outcome for a car with a MSRP is over $100,000. I’ve talked to half a dozen other 2015-2018 BMW X5M owners who also had total engine failure due to this same rod bearing issue. All of the cases the engine exceeded the cost or current market value of car.
Source: NHTSA WEB SITE