2002 BMW X5 Complaints

View complaints related to 2002 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2002 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BMW X5
    - ATLANTA, GA

    TL*THE CONTACT OWNS A 2002 BMW X5. WHILE DRIVING APPROXIMATELY 25 MPH APPROACHING A TRAFFIC SIGNAL, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE STALLED WITHIN SEVEN TO TEN MINUTES AFTER THE BRAKE WARNING ILLUMINATED. THE FAILURE DIDN'T PREVENT THE CONTACT FROM OPENING THE DOOR REMOTELY. THE DEFECTIVE BATTERY WAS REPLACED WITH A NEW BATTERY. THE VEHICLE WAS DRIVEN FOR TWENTY MINUTES WITH THE NEW BATTERY WHICH FUNCTIONED NORMALLY. THE FOLLOWING MORNING THE BATTERY WAS INOPERABLE. THE ORIGINAL BATTERY WAS RECHARGED AND INSTALLED IN THE VEHICLE. THE VEHICLE WAS IN OPERATION FOR APPROXIMATELY 45 MINUTES AND THE ENGINE STALLED WITHOUT WARNING. THE DEALER WAS NOTIFIED FOR SERVICE REPAIRS. THE CURRENT MILEAGE WAS 87,525. THE FAILURE MILEAGE WAS 87,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - HAYWOOD , IL

    TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH WHEN SLOWING DOWN HE NOTICED THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE HOOD. HE THEN TURNED OFF THE ENGINE AND HE RAISED THE HOOD AND THERE WAS OIL ALL OVER THE ENGINE AND THE VALVE COVER GASKET WAS BLOWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED IT. THEY STATED THAT IT WAS THE OIL PUMP , CYCLONE SEPARATOR THAT HAD FAILED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT THE TIME OF THE COMPLAINT AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 40000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - WATERFORD, MI

    2002 BMW X5;4.6IS SAV. CHECK ENGINE LIGHT APPEARED. WENT TO AUTHORIZED DEALER, WHO SAID THAT THE CODE INSPIRED RA FAULT IN THE VANOS, SYSTEM, AND RESET OBDII COMPUTER. IN TWO DAYS, THE ENTIRE ENGINE BROKE DOWN. UPON INSPECTION, WE WERE TOLD THAT THE TIMING CHAIN AND CAM ADJUSTERS IMPLODED POSSIBLY DUE TO THE FORMATION OF ENGINE SLUDGE. ESTIMATED COST OF REPAIR IS $8000. THE X5 WAS PROPERLY MAINTAINED ACCORDING TO THE MAINTENANCE SCHEDULE WITH BMW APPROVED OIL. THE FORMATION OF SLUDGE MIGHT HAVE BEEN CAUSED BY A FAILURE OF THE CRANKCASE VENTILATION SYSTEM. REPAIR INCLUDES THE INSTALLATION OF NEW CAM SENSORS, ACTUATORS AND NEW CAMSHAFTS. ALSO THE REMOVAL OF METAL PARTICLES IN THE LUBRICATION SYSTEM. THIS EXPENSIVE REPAIR MAY HAVE BEEN AVOIDED IF BMW HAD RECALLED THE OIL SEPARATOR THEY DETERMINED WAS DEFECTIVE YEARS AGO. THERE IS NO MENTIONING OF A MAINTENANCE SCHEDULE FOR THE TIMING CHAIN, AND ASSOCIATED PARTS. WE HAVE ALREADY ENDURED THE EXPENSE OF TRANSMISSION REPLACEMENT. CAN YOU INSPIRE A RE-IMBURSEMENT OF DAMAGES INCURRED?? *TR

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - MILPITAS, CA

    I OWN THE 2002 BMW X2. I HAVE RUN INTO THE PROBLEM OF THE REAR PASSENGER (RIGHT-SIDE) DOOR UNLOCK. IT CANNOT BE UNLOCKED BOTH FROM THE OUTSIDE AND INSIDE OF THE DOOR. I DID SOME RESEARCH ON THE WEB SITES. THERE IS NOT A WAY TO OPEN THE DOOR. DEALER HAS TO UNBOLT THE WHOLE DOOR IN ORDER TO GET IT OUT. THE SAME PROBLEM CAN OCCUR TO ANY OF THE DOORS (OR ALL) AT THE SAME TIME. MOST PEOPLE (INCLUDING MYSELF) ARE HAVING CONCERN ABOUT THE SAFETY OF THE PASSENGERS/DRIVERS IF THE DOOR CANNOT BE OPENED FROM THE INSIDE IN THE CASE OF EMERGENCY (SUCH AS THE LEXUS' ACCELERATION PROBLEM OR FIRE/SMOKE) ESPECIALLY THE KIDS CANNOT BREAK THE WINDOW'S GLASS. CAN THE NHTSA ASK BMW BE RESPONSIBLE FOR MAKING CORRECTIVE ACTION ASAP? OR BMW WILL WAIT TO TAKE ACTION AFTER ENOUGH PEOPLE DIE FROM THE BAD DESIGN. I HAVE NOT FIXED MY DOOR (SINCE BMW WILL CHARGE THOUSANDS OF DOLLARS). AND I HAVE A 3 1/2 YEARS OLD KID. I THINK THAT BMW NEEDS TO RECALL THIS NEGLECTED PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - FREMONT, CA

    I GOT INTO A AUTOMOBILE ACCIDENT ON MONDAY OCT 19, 2009. I WAS DRIVING MY 2002 BMW X5. SOMEONE DRIVING AROUND 50MPH HIT MY X5 REAR IMPACT TO DRIVERS SIDE. THEN I BELIEVE IT DRAGGED ALONG THE DRIVERS SIDE. THE AXLES BROKE, TIRE WENT TO THE HIGHWAY, THE CAR WAS BENT IN A WAY THAT THE ROOF WAS POINTING UPWARDS IN THE MIDDLE. THE IMPACT WAS SO GREAT THAT MY CAR (X5) IS CONSIDERED TOTALED. THE ISSUE I HAVE IS THAT MY CAR SHOULD BE EQUIPPED WITH MANY AIRBAGS. HOWEVER, NON OF THE AIRBAGS OPENED TO PROTECT ME. *TR

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - ROCKAWAY, NJ

    TL*THE CONTACT OWNS A 2002 BMW X5. THE COMPUTER IN THE VEHICLE HAS DISPLAYED VARIOUS CODES REGARDING THE ABS BRAKES AFTER BEING DIAGNOSED BY FIVE DEALERS. EACH OF THE DEALERS HAVE STATED THAT THE COMPUTER IS NO LONGER COMMUNICATING WITH THE ABS BRAKE SYSTEM WHICH IS WHY THE DRIVER IS UNABLE TO STOP THE VEHICLE BY ENGAGING THE BRAKE PEDAL FULLY. ONE OF THE DEALERS STATED THAT THE WIRING HARNESS HAD TO BE REPLACED AT HIS EXPENSE FOR $2200. THE FAILURE MILEAGE WAS 69380.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - PASADENA, CA

    I WAS SOLD A CERTIFIED PRE-OWNED VEHICLE WITH BAD CONTROL ARM BUSHINGS, AND MAKING NOISE UNDER HOOD IN ENGINE COMPARTMENT. I ALSO PURCHASED AN EXTENDED WARRANTY, THAT WAS NOT HONORED. THE SERVICE ENGINE LIGHT CAME ON THROUGHOUT THE TIME OF OWNERSHIP. I TOOK THE VEHICLE BACK TO DEALER FOR REPAIRS SEVERAL TIMES. THE CAR VIBRATES WHEN BRAKING, AND SOMETIMES HAS NO POWER. NOTHING WAS DONE TO CORRECT THE PROBLEM TO DATE. *TR

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - LOS ANGELES, CA

    TL*THE CONTACT OWNS A 2002 BMW X5. ON APRIL 9, 2009, AFTER PARKING IN THE DRIVEWAY, THE CONTACT EXITED THE VEHICLE. SHE WENT TO THE BACK OF THE VEHICLE TO GET HER CHILD OUT, BUT THE DOORS WERE LOCKED. THE CONTACT ATTEMPTED TO UNLOCK THE DOORS MANUALLY AND WITH THE KEYLESS ENTRY, BUT WAS UNSUCCESSFUL. SHE CALLED AAA TO UNLOCK THE DOORS. THIS VEHICLE HAS ONLY ONE KEYLESS ENTRY LOCATED ON THE DRIVER'S SIDE. THE CONTACT STATED THAT THIS WAS HER FIRST TIME EXPERIENCING THIS FAILURE WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 88,022.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BMW X5
    - LOS ANGELES, CA

    THE FAILURE: THE CAR WILL NOT AT TIMES REVERSE. WHEN IN REVERSE MODE THE CAR REMAINS AS IF IN NEUTRAL. I'VE TAKEN THE CAR TO THE SHOP A FEW TIMES, AFTER AWHILE THE ISSUE MAGICALLY REPAIRS ITSELF. I'VE BEEN TOLD THE TRANSMISSION WILL NEED TO BE REPLACED OR WILL NEED TO BE REPAIRED. *TR

    Source: NHTSA WEB SITE
  • 2002 BMW X5
    - SCOTTSVILE, NY

    TL*THE CONTACT OWNS A 2002 BMW X5. THE CONTACT EXPERIENCED ISSUES WITH THE FRONT DOORS ON HER VEHICLE. SHE WOULD BECOME LOCKED INSIDE THE VEHICLE BECAUSE THE DOORS WOULD NOT OPEN. SHE ATTEMPTED TO UNLOCK THEM WITH THE POWER DOOR LOCK MECHANISM, WHICH WORKED PROPERLY, BUT THE DOOR HANDLES WOULD NOT ALLOW THE DOORS TO OPEN. THE CONTACT HAD TO EXIT THROUGH THE BACK DOORS. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 93,140.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE