2010 BMW X5 Complaints

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION THE THIRD WEEK ON MAY 23, 2018. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

LOST POWER STEERING AS CAR WAS DRIVING APPROX 50 MPH ON GARDEN STATE PARKWAY AT TOP OF BRIDGE OVER THE RARITAN RIVER. BATTERY WARNING CAME ON DASH, CAR LOST POWER AND THEN STOPPED. NO COLLISION OR INJURY. CAR WAS TOWED AND REPAIRED BY C&T TOWING AND AUTO REPAIR, RAHWAY NJ. DAMAGE OBSERVED WAS PARTIALLY MELTED IDLER PULLEY AND SHREDDED DRIVE BELT. REPAIR INCLUDED REPLACEMENT OF DRIVE BELT, A.C. STRETCH BELT, IDLER PULLEY, DRIVE BELT TENSIONER AND SERPENTINE TENSIONER.

THE ENGINE BELT IDLER PULLEY BOLT BROKE CAUSING A SUDDEN LOSS OF POWER STEERING WHEN THE SERPENTINE BELT CAME OFF THE ALTERNATOR AND POWER STEERING PUMP. THIS IS THE SAME PROBLEM ASSOCIATED WITH RECALL 12V550000 A FEW YEARS AGO. THE DEALER SAID THE VEHICLE WAS FIXED UNDER THE RECALL BUT IT WAS BEFORE I OWNED IT SO I DON'T KNOW FOR SURE. I BELIEVE THE RECALL SHOULD BE REINSTATED. THE VEHICLE WAS MOVING ON A RESIDENTIAL STREET AT LESS THAN 25 MPH AND MY MOM WAS DRIVING. IF SHE HAD BEEN GOING ANY FASTER SHE WOULD HAVE CRASHED.

A BOLT CONNECTING THE ALTERNATOR TO THE MOTOR HAS BROKEN OFF CAUSING THE SERPENTINE BELT TO COME OFF RESULTING IN THE LOSS OF POWER STEERING. THIS ISSUE RESULTED IN A RECALL AND THE VEHICLE WAS ALLEGEDLY REPAIRED IN CALIFORNIA BACK IN 2013. HOWEVER, THIS HAS HAPPENED AGAIN AND HAS PUT THE SAFETY OF MY FAMILY AT RISK. I AM AWARE THAT THERE HAS BEEN AN INVESTIGATION THAT HAS BEEN OPENED IN ABOUT APRIL OF 2018 AND WE WANT OUR CIRCUMSTANCES TO BE INCLUDED IN THIS INVESTIGATION. BMW IS CURRENTLY REFUSING TO COVER THE REPAIRS.

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE BATTERY FAILED WITHOUT WARNING. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE HAD BEEN PARKED IN BELOW FREEZING TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER (SANDIA BMW, 6001 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V339000 (FUEL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED. THE FAILURE MILEAGE WAS 57,000. *TT *TR

TL* THE CONTACT OWNED A 2010 BMW X5. WHILE DRIVING 35 MPH, THE CONTACT OBSERVED AND SMELLED SMOKE. THE CONTACT PULLED THE VEHICLE INTO A PARKING LOT WHERE IT CAUGHT FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE AIR CONDITIONING IS RUNNING ON ANY SPEED, HOT AIR IS BLOWING FROM FLOOR AND DASHBOARD.

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER (HENDRICK BMW NORTHLAKE, 10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704)-321-8126), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL LETTER FROM THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AFTER THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

WHILE THE AIR CONDITIONER IS ON HOT AIR BLOWS OUT THROUGH THE DASH AND FLOOR VENTS. HAPPENS WHILE STATIONARY, IN MOTION, HIGHWAY AND CITY DRIVING. SUSPECT IT IS THE PCV VALVE.