2016 BMW X5 Complaints

REAR AIR SUSPENSION SYSTEM FAILED COMPLETELY WHILE DRIVING AT LOW SPEED ON A DRIVEWAY, AND WITHOUT WARNING AND WITHOUT ANY IMPACT (COLLISION, BUMP, POTHOLE, ETC). THERE WAS A LOUD BAG AND BOTH COMPRESSION SPRING COMPLETELY DEFLATED, THE CAR ESSENTIALLY DROPPED TO THE AXIL, RESULTING IN EXCESSIVE AND UNCONTROLLABLE BOUNCING. UPON MECHANICAL INSPECTION A FUSE HAD BLOWN BUT ALL COMPONENTS OF THE REAR AIR SUSPENSION SYSTEM WERE INTACT EXCEPT FOR A VERY SMALL PINHOLE LEAK IN THE RIGHT REAR AIR SHOCK. THERE WAS NO WARNING! NO WARNING LIGHTS, INDICATORS OR SENSOR ACTIVATED PRIOR TO THE FAILURE OR FOLLOWING THE FAILURE. I'M CONCERNED THIS IS A SERIOUS SAFETY, DESIGN FLAW IN THE VEHICLE'S REAR SUSPENSION AND SINCE THERE IS NO WARNING, WHATSOEVER, IT COULD HAPPEN ANY TIME, EVEN A HIGHWAY SPEEDS, WHICH I FEAR COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH THE CAR WAS 4 YEAR AND 3 MONTHS AND 54K MILES IN SERVICE.

WHEN THE VEHICLE WAS STATIONARY THE AIR BAG MALFUNCTION LIGHT CAME ON AFTER A LOUD POP NOISE WAS HEARD ON THE FRONT PASSENGER SIDE OF THE DASHBOARD. WE THEN TOOK THE VEHICLE TO BMW FOR A SAFETY INSPECTION. PLEASE SEE ATTACHED INITIAL REPORT WHERE THEY CLAIM THE AIRBAG HAS FAILED AND WANT US TO PAY $3000 TO REPLACE IT.

I WAS DRIVING MY BMW X5 AT APPROXIMATELY 9:30PM ON INTERSTATE 93 GOING NORTH IN MASSACHUSETTS, WHEN I HEARD A EXPLOSION ABOVE MY HEAD. I IMMEDIATELY EXITED THE HIGHWAY TO EXAMINE WHAT HAD CAUSE THE EXPLOSION. WHEN I EXAMINED THE ROOF OF THE VEHICLE, I NOTICED A HUGE CRATER IN THE CENTER OF THE SUNROOF WITH SHARDS OF GLASS COVERING MOST OF THE CRATER WHERE THE INTACT SUNROOF WAS LOCATED. I DID NOT NOTICE AND OBJECT THAT MIGHT HAVE CAUSE THE EXPLOSION, NO ICE- IT IS WINTER IN MASSACHUSETTS, NO ROCKS THAT MIGHT HAVE IMPACTED THE SUNROOF TO CAUSE THE EXPLOSION, THE ONLY THING THAT WAS VISIBLE TO ME WERE BROKEN GLASS. PRIOR TO THIS EVENT, I HAD NO REASON TO BE CONCERNED THAT THERE WAS SOMETHING WRONG WITH THE SUNROOF, I HAD NEVER HEARD ANY SOUNDS COMING FROM THE SUNROOF AND I NEVER HEARD OR SAW A ROCK, PIECE IF METAL OR ANY OTHER OBJECT IMPACTING THE ROOF OR SUNROOF.

DRIVER WAS TRAVELING ON A HIGHWAY AT APPROXIMATELY 55 MPH WHEN THEY HEARD A LOUD NOISE AT THE REAR OF THE CAR AND FELT THE STEERING BECOME UNSTEADY. DRIVER LOOKED AT REAR VIEW MIRROR AND SAW A BLACK OBJECT FLY FROM THE REAR OF THE CAR ONTO THE HIGHWAY. DRIVER PULLED ONTO THE SHOULDER AND FOUND THAT A LARGE PIECE OF THE REAR PASSENGER SIDE TIRE WAS GONE. THE TREAD ON ONE OF THE REAR PIRELLI SCORPION VERDE TIRES HAD PEELED OFF THE TIRE. THE IMPACT FROM THE LOOSE TREAD CAUSED DAMAGE TO THE REAR OF THE CAR. AT NO TIME DID THE TIRE LOSE AIR PRESSURE NOR DID ANY WARNING LIGHTS TURN ON TO INDICATE ANY TIRE TROUBLE. LUCKILY NO OTHER VEHICLES ON THE HIGHWAY WERE HIT BY THE LARGE TIRE TREAD WHICH FLEW FROM THE CAR AND INTO ONCOMING HIGHWAY TRAFFIC.

THE PANORAMIC SUNROOF SHATTERED AFTER CLOSING THE DRIVER DOOR FROM THE INSIDE. THE CAR HAD BEEN SITTING IN THE MIDDLE OF A PARKING LOT.

IT'S BEEN OVER A YEAR WITH NO REPAIRS ON THE CAR. WE'VE TRIED TO TRADE IT OFF AT A DEALERSHIP AND THEY REFUSED TO EVEN TAKEN IT IN ON A TRADE BECAUSE THERE IS NO FIX. WE ARE BEING HELD HOSTAGE IN A VEHICLE THAT IS NOW WORTH NOTHING BECAUSE THEY WONT' FIX IT. EVERY TIME WE HAVE IT SERVICED THE COOLANT IS LOW BUT CONTINUE TO SAY ENGINE TESTS FINE.

WHEN DRIVE THE CAR,SUDDENLY DRIVER SIDE AND PASSENGER SIDE MIRROR CHANGE THE ANGEL.I TRIED THE ADJUST MY MIRROR WITH THE SWITH WHILE I DRIVE THE CAR.IT IS VERY DANGEROUS AND BLOOMFIELD BMW DONT KNOW HOW TO FIX IT EVEN I EXPLAIN TO THEM PROBLEM IS A ELECTRIC CONNECTORS PI AND NEEDS CONTACT CLEANER.

I WAS DRIVING MY CAR ON THE FREEWAY AT AROUND 70 MPH WHEN SUDDENLY THE SUNROOF "EXPLODED" WITH A LOUD NOISE AND THE GLASS CAME DOWN. THE SUNROOF WAS CLOSED AT THAT TIME. THERE WAS NO OBVIOUS CAUSE OR IMPACT AND I WAS NOT AWARE OF ANY PRIOR DAMAGE TO THE GLASS.

I PARKED MY X5 ON AN INCLINE, PUT THE CAR IN PARK, SET THE PARKING BREAK AND TURNED THE VEHICLE OFF. LOCKED IT AND WENT INSIDE. THERE WERE WORKERS OUTSIDE FOR ABOUT 10 MINUTES BEFORE COMING IN TO THE HOUSE THAT WITNESSED IT SITTING THERE FOR THAT AMOUNT OF TIME. AFTER BEING INSIDE FOR ABOUT 5 MORE MINUTES OR BETTER, I WENT TO LEAVE AND FOUND THAT MY CAR HAD ROLLED AND HIT A TREE. THE PARKING BREAK WORKED SEEING THAT THERE WAS SNOW BUILT UP ON THE BACK TIRES, HOWEVER, YOU CAN SEE FROM THE PICTURES THAT BOTH FRONT TIRES ROLLED. BMW LOOKED INTO IT AND SAID THE CAR DIAGNOSTICALLY CHECKED OUT FINE AND THAT IT IS NORMAL FOR BOTH FRONT TIRES TO ROLL WHILE IN PARK???

WHILE DRIVING, ALL OF SUDDEN, DASHBOARD BECOMES BLANK. I BROUGHT THIS POINT TO BMW BELLEVUE DEALER. IT WAS CONFIRMED THAT THERE WAS NO ISSUE IDENTIFIED. HOWEVER, IT OCCURRED A COUPLE OF TIMES IN A YEAR. SINCE I WAS DRIVING 35-SPEED LIMIT ROAD, I PULLED THE VEHICLE AND STOPPED THE ENGINER AND THEN RESTART. THE ISSUE DISAPPREAD. I'M NOT SURE WHAT WOULD BE THE CONSEQUENCES OF IT WHEN I'M DRIVING AT HIGHWAYS OR AT HIGH SPEED.