2022 BMW X5 Complaints

The rear cross traffic warning basically does not work. This is very dangerous as I have been in the process of back out of a parking space and there will be a car right behind me or approaching very close to my car, and I get no warning at all. It also does not warn me where a person is walking behind my car. The BMW dealership said I needed a software update, but that did not fix the problem. The rear cross traffic warning has never worked. I had my car for almost one year and have never gotten a warning. After researching this issue online, I found out this is a common problem with all BMW owners. This is extremely dangerous! I have owned less expensive cars that had great rear cross training warnings. Very frustrating!

High pitched squeaking noise when steering (at~800 mi) -> Inconsistent resistance (at~1,200 mi) -> Delayed Steering (at~1,600 mi). A high-pitched squeaking noise happens in steering every time driving over 15 minutes. I took it to the dealer for repair at ~1,000mi on 9/29/2022 and 10/4/2022. They confirmed the problem and recorded the noise. They said they couldn't fix the problem after some attempts. They promised the X5 is safe to drive while waiting for the parts. But the steering starts to show inconsistent resistance. On 11/9, I called the dealer, and they said BMW hasn't sent them the parts. I talked to BMW NA customer satisfaction for help. The representative said she will escalate the case, but nobody ever contacted me until I contacted them again on 1/2/2023. Then the representative told me to wait 20-25 days for their administrative review. But after 20 days, the representative suddenly told me the review required BMW engineer's inspection. I told them they're welcome to inspect the X5, but the engineer never contacted me. On 2/7, my mom experienced delayed steering, and she was terrified. We basically haven't driven the car for safety concern. Since the delayed steering happened, BMW NA suddenly changes their attitude and urges me to drive the X5 to the dealership. Should I wait for NHTSA to inspect the car? Or I can just give it to the BMW dealership?

The active and passive safety systems would disable themselves and I would get the following errors from the vehicle. 1. Rear Differential lock 2. Four-wheel drive system 3. Chassis stabilization 4. Drivetrain malfunction 5. Reduced driver assistance 6. Traction control reduced or off 7. Dynamic stability control 8. Dynamic traction control When these errors came up on the multimedia screen it would say that it was ok to continue to drive and to call and make a service appointment, no need for BMW roadside assistance. The following systems would be affected or turned off automatically. 1. Lane keep/lane departure assist 2. Blind spot monitoring 3. Cruise control 4. Forward collision warning/braking 5. Pedestrian warning/mitigation 6. Auto hold 7. Auto high beam assistant 8. Remote start 9. Side collision avoidance 10. Intelligent safety 11. Drive recorder 12. Back-up assistance 13. Auto park assistance 14. Active protection 15. Dynamic stability control 16. Dynamic traction control 17. Hill descent control 18. Speed limit information 19. Speed limit assistance 20. Park distance control 21. Cross traffic warning The warnings for these systems could come on right after starting the vehicle or anytime you are driving. What happens when the above systems are not working properly is the car can and will cut the throttle, that can be a temporary event or during the entire drive. It has happened to me where the throttle pedal and throttle response was working as normal then getting onto the freeway the systems went crazy and the gas pedal stopped working. So either the car comes to a stop or you stop the car. When stopped you have to put the vehicle in park, turn it off, turn it back on and put into drive and hope this resolves the issue so you can continue to drive. Sometimes it works and everything will be fine the rest of the drive, other times it doesn’t.

The Sunroof spontaneously exploded, putting all occupants of the vehicle in danger of injury from the glass and/or collision as a result of the sunroof spontaneously exploding. As there have been several class action lawsuits filed against BMW over the past decade for similar issues, it is clear that the sunroof is defective in design, manufacturing, materials and/or workmanship. Furthermore, BMW has exhibited negligence as BMW has a knowledge of the defect in the sunroofs and never disclosed to owners or lessees that the defect exists or that drivers and occupants of the vehicles are at risk and that vehicles equipped with the sunroofs expose drivers and passengers to a risk of sudden explosion or shattering. This is a gross deviation from the duty of ordinary care owed to consumers.

Drive Train Malfunction. At about 1500 miles on the vehicle, while driving on a highway, the vehicle automatically shifted to Neutral. The vehicle came to a full stop on a highway. This could have been a multiple car accident if the cars were going at highway speed. BMW SOS called me saying they received a Drive Train Malfunction alert. They had me pull over, asked me a few questions about the car and roads and let me go back on the road. I reported the issue to the manufacturer who inspected it but said the issue cannot be reproduced.

The car's start and stop feature due to the way it is programed started up the car when it was already turned off in a garage causing carbon monoxide to fill up in the garage. There is no way to turn off the start/stop feature on the car to protect yourself or to make sure it's off. Very confusing and can create a risk of a person being hurt or killed due to the confusion of how the system works. This is a very dangerous situation.

I purchased a 2022 BMW X5 on AUG 29th as a birthday gift to myself and never imagined that less than three months later, I would have a near mishap that could have ended my life and others nearby. On Nov 26th, as I was driving my vehicle, I received a notification not to proceed driving and to pull over because the system noticed a brake system malfunction. At that moment, I proceeded with caution to a safe location and the breaks begin to resist below my feet. I immediately called roadside assistance to send a tow truck. Afterward, I phoned BMW Honolulu to make them aware of my situation and asked for a loaner vehicle and was told I would not be able to get one. However, after stressing how important I needed one, I was given a BMW 340i series below the standards of my purchase. I was briefed that my brake booster needed to be replaced. Receiving this information caused me to lose confidence in the vehicle and the company's ability to provide me with a safe and secure product. To add, I was mentally affected given the critical severity this issue could have caused me, my family, and others. I scheduled a meeting with sales manager Wallace Ma at Bavarian Motoren Works Honolulu on Thursday, Dec 1st to make him aware of my intentions to involve the corporate office so I could give him an opportunity to make things right within the scope of his position. During our meeting, I stressed how important it was that I am given a new vehicle mimicking the same features while duplicating my initial agreement. On Dec 2nd Mr. Ma contacted me via phone to let me know he'll move forward with handling the issue locally in the dealership to avoid long delays and processes with corporate. On Dec 3rd, we agreed on the 2023 BMW X5 that mimicked my initial vehicle. However, once again, BMW failed and the new vehicle did not have all the same features. On Dec 21st, I contacted corporate and spoke with Destiny who informed me that corporate could not do anything.

I put my car in reverse this evening and the screen kept clicking and unclick the back up assistance button. The steering wheel was moving on its own. I was not controlling it. The brakes were hard and I could not press down more than 1/5-1/4 of the way. The car was not in my control. After an hour on the phone with support and reporting the issues they advised they would tow it. I was able to put the car in reverse push a button off that was selecting without being pressed manually near the driving shifter to get the car to drive normally. At home the same issues continued when I tried to put it in reverse. Even when shifting to drive these problems persisted until I pressed actual tangible buttons in the car to try and move it out of that mode. I am not able to back the car up properly. I have had this issue before on a smaller way where in different scenarios I am unable to press the brakes. The brakes are hard like trying to press on a brick wall. This has happened when driving, when turning the car on and when backing up but usually it would shift back to normal within a few seconds. Today was different with the screen blipping selecting and deselecting the item. I have videos of the incident on my phone.

The Pirelli P-Zero tires that came factory equipped on my 2022 BMW X5 have experienced 3 separate sidewall failures in less than the first 20,000 miles on the vehicle. The tire sizes are staggered, 275/40r21front and 315/35r21 rear. The first instance occurred on 07/26/2022, traveling down the interstate, when both passenger side run flat tires blew out the sidewalls at approximately 15,000 miles. The sidewalls blew out to a point that the “run flat” functionality of the tire was compromised, requiring BMW to tow the vehicle to the nearest BMW dealership. At the time of the failure, a alert immediately appeared on the vehicles screen informing of the loss of tire pressure. The next incident occurred on 10/08/2022, at 19,900 miles, I was in my garage, showing my vehicle to a friend from out of town, when I noticed a large slit in the sidewall and a bulging section around the slit on my front driver’s side tire. The tire is currently still pressurized, but is not safe to continue operating.

The contact owns a 2022 BMW X5. The contact stated that his foot was caught on the mat and the vehicle accelerated. The contact had to engage the parking brake to stop the vehicle. There were no warning indicator lights illuminated. While the vehicle was idling in the driveway, the vehicle lunged forward, crashed into an unknown vehicle and the vehicle drove into the garage. There was no reported fire but the fire department was on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to an independent mechanic. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 1,000.