2016 BMW X5 Complaints

ACCORDING TO THE MANUFACTURER STICKER BMW X5 5.0 GETS 15/21MPG. I WISH I GET ANYWHERE NEAR THAT. I GET ABOUT 11 AVERAGE MPG. I TOOK THE CAR TO THE DEALER TWICE AND I CALLED BMW NORTH AMERICA AND THEY SAID THAT IS THE WAY IT IS. YOU WILL NEVER GET WHAT YOU SEE ON THE STICKER. SO WHEN YOU BUY A CAR NEVER TRUST WHAT THEY SAY ON THE STICKER PRICE.

BMW HAS IN MY OPINION DELIVERED CARS WITH A SAFETY RISK DUE TO DISTRACTED DRIVING RISK DUE TO THEIR POOR SOFTWARE. THE METHOD FOR CONNECTING TO AND OPERATING AN IPHONE (AND PERHAPS OTHER PHONES) VIA THE RADIO AND SPEAKERS IS CLUMSY AND DISTRACTING. FOR EXAMPLE, THE SOFTWARE DEMANDS SIX OR SEVEN INTERACTIONS WITH THE PHONE SCREEN AND CAR CONTROL ROTARY SELECTOR AND CAR SCREEN TO ACHIEVE TUNING AN AM STATION. (THERE IS NO AM BAND IN THE RADIO BECAUSE THE BRAKES ON THIS HYBRID WOULD AFFECT THE AM SIGNAL.) IN MY OPINION, BMW HAS NO EXCUSE FOR THIS DISTRACTING AND ANNOYING SOFTWARE AND IT SHOWS A CARELESS DISREGARD FOR ENSURING THE SAFEST DRIVING EXPERIENCE FOR ITS CUSTOMERS AND CLACK OF CONCERN FOR OTHER ROAD USERS. THE DANGERS OF DISTRACTED DRIVING ARE WELL KNOWN. I DROVE A RENTAL FORD ON THE WEEKEND - IT WORKED INTUITIVELY AND FLAWLESSLY VIA APPLE PLAY AND DID NOT CREATE ANY DISTRACTIONS. IN MY OPINION BMW SHOULD BE MADE TO RETRO-FIT THAT SOFTWARE TO THEIR AFFECTED PRODUCTS.

WHILE DRIVING DOWN THE HIGHWAY, WITHOUT OVERPASSES OR CLIFFS NEAR, THE SUNROOF EXPLODED OUTWARD, AND RAINING GLASS DOWN ON TO THE PASSENGERS. THE TEMPERATURE WAS MODERATE. VEHICLE HAS APPROX 6000 MILES.

UPON FIRST SERVICE, BASED UPON WHIRRING NOISE IN FRONT OF CAR, SERVICE ADVISOR ADVISED THAT THE FRONT TIRES WERE BADLY CUPPED ON THE INSIDE AND OUTSIDE EDGES AND NEEDED TO BE REPLACED. A SECOND SERVICE ADVISOR ADVISED THAT THE BMW X5 WITH THE SPORTS PACKAGE NATURALLY CUPPED THE FRONT TIRES AND MOST PEOPLE CHOOSE TO REPLACE THE TIRES BEFORE 18000 MILES DUE TO NOISE. THIS IS AN 80,000+ DOLLAR CAR. DOES THAT SEEM NORMAL, OR ACCEPTABLE. BMW'S ONLY RESPONSE AFTER SEVERAL CONTACTS WAS TO HAVE A LADY FROM PUBLIC RELATIONS CALL ME AND TELL ME BMW WASN'T GOING TO PAY ANYTHING. I NEVER ASKED THEM TO PAY ANYTHING. IF THE CAR IS DEFECTIVE, IT SHOULD BE RECALLED. KNOWING THEY HAVE PRODUCED A CAR THAT WITH THE SPORTS PACKAGE EXCESSIVELY WEARS TIRES, EXPENSIVE TIRES, MEANS THEY SHOULD NOT PUT THE SPORTS PACKAGES ON THE X5, 50I. SINCE BMW REFUSES TO EVEN RECOGNIZE THE PROBLEMS, WHERE SHOULD I TURN? ONE DEALERSHIP HAS OFFERED TO SELL BE TWO FRONT TIRES FOR $700, BUT SHOULD I HAVE TO BUY THEM. WE'RE TALKING NEW TIRES EVERY 15-18000 MILES.

I STOPPED AT THE ENTRANCE OF AN APARTMENT COMPLEX AND WAS WAITING FOR THE SECURITY GATE TO OPEN. ONCE I CAME TO A COMPLETE STOP THE AUTO START STOP FUNCTION TURNED THE ENGINE OFF. WHILE STOPPED, WITH MY FOOT STILL ON THE BRAKE, SUDDENLY AND UNEXPECTEDLY, THE ENGINE STARTED AND THE VEHICLE TOOK OFF STRIKING THE SECURITY GATE AS IT WAS OPENING. THE BRAKES DID NOT WORK. NO AIRBAG DEPLOYED EITHER.

MY CAR BMW X5 WAS DAMAGES BY ACCIDENT, WHICH WAS CAUSED BY THE MALFUNCTIONING OF THE TAILGATE, WHICH OPEN SPONTANEOUSLY TWICE WITHOUT WARNING NEITHER BY SOUND NOR BY COMMAND. THE ACCIDENT HAPPENED WHEN I TURNED ON THE ENGINE WITH ATTEMPT TO MOVE FROM THE BUILDING GARAGE. ALLEGEDLY WARNING SYSTEM MUST BE DESIGNED IN THE BMW X 5. THE WARNING SYSTEM WAS NOT FUNCTIONING, WHICH CONTRIBUTED TO THE ACCIDENT. I CAN PROVIDE YOU WITH FOOTAGE, IN WHICH YOU WILL BE ABLE TO SEE THE EVENT OF ACCIDENT. ALSO, I CAN DEMONSTRATE, AS YOU CAN SEE ON FOOTAGE, THAT I MADE A FAIR ATTEMPT TO PREVENT THE ACCIDENT BY TRYING TO CLOSE SPONTANEOUSLY OPEN TAILGATE, WHICH RE-OPEN AGAIN SPONTANEOUSLY WITHOUT ANY WARNINGS. THE REAR TAILGATE GLASS EXPLODED IN A PIECES OF NEEDLE AND HALF A DIME SIZE AFTER POSSIBLE MINOR TOUCH OF THE REAR WIPER. IF THE MINOR IMPACT OF THE REAR WIPER TOOK PLACE, IT MUST NOT CAUSE SUCH DISPROPORTIONAL DAMAGES TO THE CAR SUCH AS EXPLOSION OF THE REAR TAILGATE WINDOW. THE PICTURE OF THE DEBRIS ALSO IS AVAILABLE. THE ARBELLA INSURANCE COMPANY DETERMINED THIS EVENT AS A SIMPLE CAR ACCIDENT, SINCE THE ARBELLA INSURANCE COMPANY DOES NOT AN EQUIPMENT TO DETERMINE IF LOCKS OR COMPUTER OF THE BMW X5 WERE MALFUNCTIONING. BMW USA WERE NOT ABLE TO DIAGNOSE FOR THE SAME REASON, LACK OF EQUIPMENT, THE CAUSE OF THE ACCIDENT. NEITHER ONE ORGANIZATION THE ARBELLA INSURANCE NOR BMW USA HAD BEEN ADDRESSED THE SAFETY ISSUES DUE TO MALFUNCTIONED CAR COMPUTER NOR EXPLOSION OF THE TAILGATE REAR WINDOW.

TL* THE CONTACT OWNS A 2016 BMW X5. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,140.

THE ATTORN. GEN OF FL SUGGESTED I REACH OUT TO YOU TO EXPRESS A CONCERN I HAVE FOR OUR X5 EDRIVE. WE BOUGHT THIS VEHICLE AT REEVES BMW IN TAMPA. SINCE WE HAVE HAD THE VEHICLE, IT HAS BEEN A MAJOR ISSUE AND NOW THAT WE HAVE A NEWBORN, IT HAS BECOME A SAFETY CONCERN OF OURS THAT THE CAR AUTOMATICALLY SHUTS OFF WHEN THE DRIVER'S DOOR OPENS. NOT ONLY CAN WE NOT PRE-CONDITION THE CAR WHEN WE ARE TRYING TO PUT HIM IN THE CAR SEAT, BUT ANYTIME WE GET OUT TO GRAB SOMETHING, IT LEAVES HIM WITH NO A/C AND IN WINTER THE HEAT WILL SHUT DOWN. I ALSO CANNOT SIT IN THE CAR WITH MY CHILD AND WAIT FOR MY HUSBAND TO COME OUTSIDE OR IF WE ARE AWAY FROM HOME AND HE HAS TO RUN IN SOMEWHERE, THE CAR SHUTS OFF AND WE ARE LEFT IN THE HEAT. WE LIVE IN FLORIDA AND IT IS DANGEROUSLY HOT WHEN A CAR IS NOT AIR-CONDITIONED. I LITERALLY HAVE TO CRAWL FROM THE DRIVER'S SEAT AND EXIT ANOTHER DOOR, IF I WANT TO KEEP THE AIR ON, OR I HAVE TO CRAWL INTO THE DRIVER'S SEAT, IF I AM A PASSENGER. WE CAN'T EVEN TURN ON THE CAR TO COOL IT OFF BEFORE WE LEAVE THE HOUSE OR ANOTHER DESTINATION, BECAUSE THE CAR SHUTS OFF IF YOU ARE NOT IN THE DRIVER'S SEAT. THE MOST DANGEROUS THING, IS THAT IF YOU GET OUT OF THE DRIVER'S SIDE, THE CAR REMAINS ON IN ALL OTHER ASPECTS (RADIO, LIGHTS, ETC.) AND APPEARS TO BE RUNNING. THIS MAY CONFUSE SOMEONE TO THINK THE CAR IS SAFE AND THE AC OR HEAT IS RUNNING. I BELIEVE THIS MAY CAUSE A MAJOR ACCIDENT WITH THIS OR EVEN A DEATH, IF ALL CUSTOMERS ARE NOT EDUCATED. THERE IS A PRE-CONDITION FEATURE THE CAR HAS, BUT IT ONLY WORKS IF IT IS CHARGED ENOUGH. ANYTIME WE ARE NOT AT HOME OR WITH ENOUGH BATTERY (WHICH IS OFTEN), WE DO NOT HAVE THIS OPTION AND IT IS VERY INCONVENIENT AND DANGEROUS. IN MY OPINION IT SHOULD BE A 'SAFETY RECALL', SO NO ONE IS HURT FROM EITHER EXTREME HEAT OR COLD CONDITIONS, WHEN THE CAR FAILS.