2010 BMW X5 Complaints
View complaints related to 2010 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2010 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 BMW X5 SAV- KINGSLAND, GA
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CRITZ BMW OF SAVANNAH, GEORGIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/11/17 *BF THE CONSUMER STATED THE FUEL THROTTLE ALSO MALFUNCTIONED. UPDATED 08/23/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BMW X5- WIMBERLEY, TX
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF AUSTIN LOCATED AT 7011 MCNEIL DR, AUSTIN, TX 78729; (512) 343-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BMW X5- RIDGELAND, MS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS NOTIFIED IN OCTOBER OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE GOING TO BE SHIPPED IN JANUARY OF 2017 AND THAT A DEALER WOULD CALL THE CONTACT. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG INDICATOR MALFUNCTIONED AND ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BMW X5- PUNTA GORDA, FL
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SARASOTA BMW OF SARASOTA, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THE CONTACT COULD NOT RECEIVE A LOANER VEHICLE FOR SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 08/31/17 *BF *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BMW X5- WESTFIELD, NJ
MY CAR SAT IN THE DRIVEWAY FOR A COUPLE OF DAYS AND WHEN I WENT TO USE IT, I DISCOVERED THAT THE INTERIOR RIGHT REAR QUARTER PANEL WAS MELTED AND THE INTERIOR WAS COVERED IN SOOT. I CONTACTED MY INSURANCE COMPANY AND IT WAS TOWED TO A REPAIR SHOP FOR EVALUATION. IT WAS DECLARED A TOTAL LOSS.
Source: NHTSA WEB SITE -
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2010 BMW X5- NEW ORLEANS, LA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BMW X5- GROVETOWN, GA
THIS CAR HAS AN EXCESSIVE OIL CONSUMPTION ISSUE THAT THE MANUFACTURER WAS AWARE OF WHICH EXPLAINS WHY THEY NO LONGER MAKE THIS ENGINE. IN A 30 DAY PERIOD I PUT ABOUT 2 ADDITIONAL QUARTS OF OIL IN THE VEHICLE. THE TAIL PIPE IS SMOKING AND LIQUID IS COMING OUT OF IT WHEN THE VEHICLE IS RUNNING FOR A LONG PERIOD OF TIME AND IS IDLE. THE COST TO REPAIR IT AT A BMW DEALER IS $6,000. I HAVE ALREADY PAID $2,500 TO REPLACE THE VACCUM PUMP AND O RINGS DUE TO AN OIL LEAK. ALSO HAVE ALSO EXPERIENCED A TOTAL ENGINE SHUT DOWN WHICH COST ME $3,300 TO REPLACE THE BELT TENSIONER AND DEFLECTION PULLEY AND RIBBED V BELT AND AIR COMPRESSOR. THE CAR GAVE NO WARNINGS AND IT THE ENGINE JUST STARTED STALLING AND THEN IT JUST DIED AND AT THAT POINT A COOLANT LIGHT CAME ON BUT IT WOULD NOT DRIVE ANYMORE AT THAT POINT. THIS ISSUE SHOULD BE COVERED BY THE MANUFACTURER. THE ENTIRE ENGINE NEEDS TO BE REPLACED.
Source: NHTSA WEB SITE -
2010 BMW X5- BRONX, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF UPDATED 10/12/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BMW X5- CORAL GABLES, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BMW X5- AURORA, CO
I PURCHASED A CAR IN 2/4/2017, ON SECOND DRIVING, THE CAR STALL ON THE GREEN LIGHT. I DID CONTACT DEALERSHIP NAMED SHARPEST RIDES, TO ASK WHAT CAUSE THE PROBLEM, AS THEY TOLD ME TO DROP CAR AT THEIR PLACE TO INVESTIGATE AND DIAGNOSIS. I DID DROP, AFTER DAY THEY CONTACT ME AND MENTIONED THAT THEY CANNOT DUPLICATE THE PROBLEM, BECAUSE NOT ENOUGH TOOLS, SO THEY REFER TO BMW OF DENVER DOWNTOWN. THE BMW DEALER DID TEST AND DIAGNOSIS OF COUPLE DAYS AND RESPOND WITH "WE CANNOT DUPLICATE OF PROBLEM", SO THEY RETURN MY CAR TO ME WITH UNSAFE CONDITION. AFTER WHILE I STARTING HAVE SAME PROBLEM WITH STALL ENGINE IN THE MIDDLE OF ROAD, AT PARKING LOT, OR ONE DAY WASN'T EVEN START ENGINE, OR WHEN CAR STALL AND I AM LUCKY THE GUY DIDN'T HIT ME IN THE BACK, BUT HE DID HORNED ON ME, SHOWED ME FINGER, AND SO ON. I DID CONTACT MULTIPLE TIMES WITH DEALERSHIPS, WITH CORPORATE HEADQUARTER AT US NORTH AMERICA AND DID HAVE A CHANCE OPEN A CASE, HAVE A CHANCE TALK TO SUPERVISING, BUT EVERYONE SAYING TO ME BECAUSE CAR DIDN'T SHOWED ERROR MASSAGE AND THEY CANNOT DUPLICATE PROBLEM THEY WONT REPLACE FUEL PUMP, EVEN THEY KNEW THIS IS A FUEL PUMP CAUSING A PROBLEM. IN ADDITION, THEY DID RECALL 136000 FUEL PUMP, BUT THEY DIDN'T WANT CHANGE NOW, AND I DID TRY EXPLAIN THEM EVERYDAY WE ARE ON THE ROAD, WE MUST KEEP OUR LIFE SAFE AND KEEP OUR ENVIRONMENT SAFE, BUT THEY STILL TELLING ME WE CANNOT DUPLICATE A PROBLEM. MY CAR WAS A SECOND TIME AT SAME DEALERSHIP ON 4/72017 WITH SAME PROBLEM, AND THEY STILL TELLING ME EVERYTHING FINE WITH YOUR CAR, JUST DRIVE, I HAVE FOUR WITNESS THAT CAN VERBALLY IN WRITING PROOF THAT MY CAR STALL. MAYBE THE CAR IS DRIVE-ABLE BUT UNSAFE, BECAUSE YOU CANNOT PREDICT WHERE IT CAN BE STOP. PLEASE REVIEW AND SEE IF MANUFACTURE OR DEALERSHIP FOLLOWING ON ALL SAFETY PROCEDURE TO LET PEOPLE DRIVE IN HIGH RISK AND DANGEROUS OF LIFE ON ROAD. PLEASE CALL ME [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE