2009 BMW X5 Complaints
View complaints related to 2009 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BMW X5- SAN RAFAEL, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE CONTACT WAS CONCERNED THAT SHE MAY BE UNABLE TO SELL THE VEHICLE DUE TO THE RECALL NOT BEING REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM,GASOLINE).
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- SAN PABLO, CA
TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL PROPULSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEATHERFORD BMW OF BERKELEY, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- MOLINE, IL
TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIMBERLY BMW IN DAVENPORT, IOWA WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE NOT IN STOCK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/24/17*LJ UPDATED 11/20/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5 SAV- VENTURA, CA
I OWN A BMW X5 DIESEL 2009 MODEL YEAR, SOMETIME 2012 THE DEF ACTIVE TANK WAS REPLACED AS COVERED BY RECALL. NOW IT HAS STARTED TO GIVE THE SAME CEL CODE ( ACTIVE TANK TEMP SENSOR FAILURE). THE REPLACEMENT FOR THIS ISSUE IS VERY COSTLY. THIS IS PART OF EMISSIONS AND BMW DOES NOT WANT ANY REPLACEMENT WITHOUT ANY COST TO CONSUMERS.
Source: NHTSA WEB SITE -
2009 BMW X5 SAV- LOS ANGELES, CA
THIS VEHICLE HAS HAD THREE OPEN RECALLS FOR EXTENSIVE PERIODS OF TIME, THERE IS NO END DATE TO WHEN BMW IS PROMISING TO COMPLETE THE WORK BY, AND THE VEHICLE IS UNSELLABLE AS A RESULT. FOR OVER 18 MONTHS, THERE HAS BEEN A DRIVE AIR BAG RECALL OPEN AND OUTSTANDING WITH NO END DATE. A SECOND AIR BAG RECALL HAS BEEN OPEN FOR AROUND A YEAR, AGAIN WITH NO END DATE. A THIRD RECALL RELATES TO THE FUEL SYSTEM, AND AGAIN THERE IS NO END DATE PROVIDED BY BMW. I HAVE RAISED A COMPLAINT BEFORE WITH NHSTA AND NOTHING HAS BEEN DONE. WE ARE STUCK WITH OUR VEHICLE; NO ONE WANTS TO BUY A CAR WITH OPEN RECALLS AND NO END IN SIGHT. BMW DEALERSHIPS HAVE BEEN TOLD BY BMW NOT TO PURCHASE THESE VEHICLES. THEREFORE WE CANNOT EVEN SELL THE CAR BACK TO BMW FRANCHISES. THIS IS INCREDIBLY UNFAIR, ESPECIALLY SINCE BMW HAS BEEN AWARDED A LARGE SETTLEMENT FROM ITS AIR BAG MANUFACTURER BUT TAKEN NO RESPONSIBILITY FOR FIXING THE VEHICLES AT ALL. WHY IS NHTSA NOT HELPING CONSUMERS SUFFERING LOSSES AT THE HANDS OF THIS TERRIBLE CAR MANUFACTURER?
Source: NHTSA WEB SITE -
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2009 BMW X5 SAV- PITTSBURGH, PA
THIS SUV HAS 3 SAFETY RECALLS. BOTH THE AIRBAGS ARE IN THE TAKATA AND THE FUEL PUMP CREATES AND EXTREME RISK TO ME AND MY FAMILY'S LIFE. I DO NOT UNDERSTAND WHY BMW IS AS A COMPANY IS KEEPING THESE FAULTY CARS ON THE ROAD. EVERY TIME I GET IN IT I AM NERVOUS AND AFRAID FOR MY LIFE. NOW MY WIFE AND KIDS DO NOT DRIVE WITH ME IN THE CAR. IT HAS BECOME A HUGE BURDEN. IT IS SHAMEFUL THAT BMW BUT EVEN MORE SO THAT OUR GOVERNMENT WILL ALLOW THESE UNSAFE CARS ON THE ROADS. EVERY TIME I TALKED TO BMW THEY TRY TO DOWN PLAY THE ISSUE. BUT I SIMPLY CAN'T CONTINUE TO DRIVE THIS CAR AND IT'S UNFAIR TO ME BECAUSE DEALERSHIPS WON'T EVEN TAKE IT DUE TO THE SAFETY RECALLS. I KEEP SMELLING FUMES FROM THE CAR AND I BELIEVE THESE CARS ALSO HAVE ADDITIONAL DEFECTS WITH THE RADIATOR TO ADD TO THE ISSUES ALREADY EXPLAINED ABOVE. TODAY THE CAR STALLED AND I SAW SMOKE FROM THE HOOD. I DON'T KNOW IF IT WAS RELATED TO THE FUEL PUMP SITUATION BUT IT'S SO ANNOYING AND FRUSTRATING THAT BMW IS WAITING FOR PEOPLE TO ACTUALLY DIE BEFORE THEY WILL ADDRESS THESE DEFECTS IN THEIR CARS!!!! UNREAL!
Source: NHTSA WEB SITE -
2009 BMW X5- NUTLEY, NJ
TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V072100 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- MCKENNEY, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE AND SMALL VACUUM SYSTEM LEAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS LEAKING FUMES AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS. ONE DEALER INFORMED THE CONTACT THAT THE RECALL WAS TOO NEW AND THEY WOULD CALL THE CONTACT BACK. THE OTHER DEALER INFORMED THE CONTACT THEY WOULD NOT SERVICE THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- BROOKLYN, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BMW X5- NILES, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS), 16V071000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR MONTHS TO RECEIVE THE TWO AIR BAG RECALLS. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO PICK UP SPEED AND THE ENGINE WAS IDLING ROUGHLY. IN ADDITION, THE ENGINE WARNING INDICATOR RANDOMLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE CONDITION AND SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING TO DETERMINE A SOLUTION FROM THE MANUFACTURER. THE DEALER INDICATED THAT ADDITIONAL REPAIRS MAY BE REQUIRED. THE CONTACT FELT AS IF THE REMEDY FAILED TO PROVIDE A SOLUTION FOR THE CURRENT CONDITION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE