2022 BMW X7 Complaints

The steering wheel locked in position while driving. The vehicle would not turn, which almost caused an accident. Warning lights came on: Evasion Assistant/Steering Assistant. Once the car was pulled over and restarted, the warning lights temporarily stopped but returned and malfunctioned again. BMW confirmed that there was a steering malfunction and found that a leaking water pump infiltrated the steering rack and electrical harness which created the steering system to malfunctioned. BMW only approved replacing the water pump. The technician stated they recommended replacing the steering rack and electrical harness, but BMW said for them to test drive for 20 miles, if no error pops up then return the vehicle back to the customer!

In 2 years of owning the vehicle they have worked only three times. Two of the times was within 10 feet of a car pass. There has been hundreds of opportunities. The feature does not work.

The SUV is hard to control at highway speeds 65/75mph. It rocks and slowly pulls to the left only to sharply correct and pull to the right. BTW, the lane departure assist has been disabled so it's not the cause of it. I went back to the dealership multiple time only to be told nothing is wrong with the car. 6 month later they said it is the front tires that need replacement. I replaced all 4 tires and paid for a 4 wheel alignment but the problem still exist. 4 experienced drivers tested it and all came back with the same observation, the SUV is unstable and hard to control at HWY speeds. I looked up the internet and found that many consumers are complaining about the same issue on the X7, so why is BMW or the NHTSA not investigating or resolving this dangerous issue? ...your next prompt asks for the date that incident occurred, this was an ongoing issue from day One.

Driving on the highway, the sunroof above me (the driver) shattered. There was no impact or any issue on the road, the glass shattered suddenly and for no apparent reason. Very scary (luckily I had the sliding shade closed so no shards fell on me)! After pulling over I called BMW roadside assistance, was picked up and dropped at the nearest BMW dealship/body shop, who confirmed that they’ve “seen this before” and replaced the glass by the afternoon of the following day. The repair was covered by the car’s warranty.

The contact owns a 2022 BMW X7. The contact stated that the second and third row seats are not latching. The seat folded down on the occupants. The "Seat not latching properly" message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the sensors were not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.

Our 2022 BMW X7 PARKED caught fire under our carport and burned and the fire spread to my home and totally destroyed it. We heard car alarm go off and ran to back door of our home where the car parked and noticed hood was engulfed in flames. The date of fire occurred on February 25, 2023. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

While driving on interstate 10 near New Orleans, the computer software system malfunction resulting in loss of power steering and 90% loss of braking action requiring a great distant to stop.Vehicle was towed into shop and was found to have 184 codes violated. No parts were replaced. only an update. if this would have happened in traffic , I would not have been able to stop for 1,000 feet.

When driving preparing to merge on to the highway I hear what sounded like a gun shot. It then sounded like my sunroof was open becuae I could hear the wind along wiht the sound of glass beraking an falling. My sunroof which was closed at the time exploded. The weather and road conditons were normal. The vehichle is available fo inspection if needed. I pulled over, opened the sun shade which was closed at the time of the incident and glass fell into the vehile and onto my wife and I. Had the sunhade not been closed at the time, the glass would have fallen directly on us or into our eyes. I then drove the vehicle home and parked it mu my garage. There were no existing cracks, chips or visible defects to the sunroof prior to this heepening. It has not been inspected by BMW, the police or an insurance represetative as this happened on a Saturday. I have a call into the BMW dealership where it was purchased. There were no warning lamps, messages or other symptoms of the problem prior to the failure.

We bought BMW X7 in Nov.2021 (model 2022), the delivery was late for two weeks because of unavailability of touch screen software but then the vehicle was delivered without software installation for touch screen. Though this was mentioned by the dealer at the time of delivery but because we need to have a vehicle ASAP and that was already two weeks late, we accepted delivery without working of a screen by touch. As BMW X7 model 2022 is very highly advance & sophisticated in term of accessing driving features, we are experiencing too much distraction during driving to access features through other ways BUT NOT BY TOUCHING THE SCREEN which takes driver's concentration and eyes off of the road. In fact now we found this touch of a screen is very, very essential for a judgemental driving. As such, may we request to please bound the manufacturer and or supplier to please INSTALL THE TOUCH SCREEN SOFTWARE. Thank you.

BMW x7 has the start button by the stick shift and other buttons for navigation modes and others and I when not in park at speed of 25 mph if mistakenly you hit the start button it shut off the car losing power breaks and power steering. BMW told me that how it is designed and above 25 mph even if you are at 100 mph if you do it once the car will go into neutral, if you do it twice the car will shut off and you lose everything I think that is very serious This happened to me while driving. We hit the start/stop button and the car shut off, throwing us into neutral and i had to come to a complete stop to restart the car. I became a road hazard while stopped in a busy intersection and luckily we did not have an accident and no one was injured. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).