2009 BRAUN TOWN & COUNTRY Complaints

2009 CHRYSLER TOWN AND COUNTRY. NO SPECIFIC EVENT LEADING UP TO FAILURE. THE FIRST TIME I HAD BEEN DRIVING FOR ONLY A FEW MINUTES AND WAS IN A PARKING LOT INTERSECTION WHEN THE CAR STOPPED. THE SECOND TIME I HAD JUST GOTTEN OFF OF A MAJOR HIGHWAY AND WAS ON A BUSY IN TOWN ROAD AT RUSH HOUR GOING 30-40MPH. BOTH TIMES, WITHOUT WARNING THE VAN JUST SHUT DOWN. I HAD NO ACCELERATION, NO BREAKS AND MINIMAL STEERING FOR A FEW SECONDS. AFTER THE CAR SHUT DOWN, I WAS ABLE TO RESTART IT AFTER A MINUTE WITH NO OTHER PROBLEMS. THE SECOND TIME THAT IT BROKE DOWN I DO RECALL THAT ALL OF THE DASH LIGHTS WENT ON A SECOND OR TWO BEFORE I LOST STEERING. IT HAS OCCURRED TWICE IN THE LAST 4-6 WEEKS. IT WAS NOT RAINING OR WET EITHER TIME. I BROUGHT THE VAN IN TO CHRYSLER AFTER THE SECOND FAILURE. HOWEVER, BECAUSE THEY COULD NOT REPLICATE IT LOSING ALL POWER, THEY DID NOTHING TO FIX IT. A DIFFERENT PROBLEM WITH THE ELECTRICAL PART OF THE WINDSHIELD WIPERS (SEPARATE PROBLEM) WAS FIXED. I AM TERRIFIED TO DRIVE FOR FEAR I WILL NOT BE ABLE TO PULL OF THE ROAD IN FAST TRAFFIC NEXT TIME. WITH FOUR CHILDREN, I AM TERRIFIED TO BE ON A HIGHWAY OR BUSY ROAD.. *TR

WE HAD TO REPLACE ROTORS ON OUR 2009 TOWN AND COUNTRY VAN AT 15,000 MILES. WE STARTED TO EXPERIENCE SHAKING IN THE FRONT END WHEN BRAKING ON THE HIGHWAY AT LESS THAN 10,000 MILES. AT THAT POINT WE WERE TOLD THAT BRAKE PADS, ETC WERE WITHIN NORMAL LIMITS. FINALLY AT 15,000 WE WERE TOLD THAT THE ROTORS NEEDED TO BE REPLACED. CHRYSLER IS OFFERING TO EXTEND THE 12 MONTH, 12,000 MILE WARRANTY ON THE ROTORS WITH A $50 OR $100 DEDUCTIBLE. THIS APPEARS TO BE A DEFECTIVE BRAKE ROTOR AND NOT A WARRANTY ISSUE AS CHRYSLER IS STATING. WORSE YET IS THAT DEALERS ARE REPLACING THE ROTORS WITH THE EXACT SAME ROTOR! I WAS TOLD BY A CHRYSLER REPRESENTATIVES THAT THIS IS AN ITEM THAT IS EXPECTED TO EXPERIENCE NORMAL WEAR AND TEAR AND, THEREFORE, SUBJECT TO LIMITED WARRANTIES. IN FACT THE LETTER THAT I RECEIVED ABOUT THE EXTENDED WARRANTY FOR THESE ROTORS STATED THAT "THE BRAKE PERFORMANCE IS NOT AFFECTED IN ANY WAY BY THIS ISSUE." I DISAGREE WITH THIS STATEMENT AND CONSIDER IT A SAFETY RECALL MATTER THAT IS BEING MISHANDLED TO CHRYSLER'S ADVANTAGE AND THE CUSTOMER'S DISADVANTAGE. *TR

7/21/2010- BROUGHT 2009 CHRYSLER TOWN AND COUNTRY IN TO DEALER FOR A/C RECALL AND FRONT END SHIMMY WHILE BRAKING. DUE TO WARPING ON ALL FOUR ROTORS, DEALER REPLACES AT NO CHARGE, THANKFULLY, REAR ROTORS, BUT ONLY RESURFACES FRONT ROTORS. ARE THE NEW REAR ROTORS ANY DIFFERENT THAN THE DEFECTIVE ROTORS THEY JUST REPLACED? WHY EVEN BOTHER RESURFACING DEFECTIVE FRONT ROTORS? DEALER THEN REINSTALLS EXISTING FRONT AND REAR PADS. CALLED CHRYSLER AND BASED ON OUR VIN # , CHRYSLER HAS NOT ACKNOWLEDGED ANY ROTOR DEFECTS WITH OUR VAN. 7700 MILES, ALL FOUR ROTORS WARPED, SAME FRONT ROTORS RESURFACED THEN PUT BACK ON THE VAN WITH OLD PADS ALL AROUND. NO RECALL, NO SERVICE BULLETIN, NO ACKNOWLEDGEMENT FROM CHRYSLER ABOUT ANY PROBLEM, BUT WARPED ROTORS AT 7700 MILES SOMETHING IS REALLY WRONG HERE. NOW THE ORIGINAL DEFECTIVE FRONT ROTORS THAT HAVE BEEN CUT ARE ON THE VAN, WAITING TO WARP AGAIN. FAMILY MEMBER WITH AN EARLIER MODEL 2009 T & C HAS RECEIVED FROM CHRYSLER A 'WARRANTY EXTENSION' ON FRONT ROTORS AND PADS, BUT NOT THE REAR ROTOR OR PADS. CHRYSLER NEEDS TO ADMIT BAD BRAKES ALL AROUND ON THESE VANS , AND REPLACE THE DEFECTIVE FRONT AND REAR ROTORS WITH ROTORS AND PADS OF HIGHER QUALITY. OR IS THE ISSUE AN IMPROPERLY DESIGNED BRAKE SYSTEM FOR THESE MODEL AND YEAR VANS ? *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING DOWNHILL AT APPROXIMATELY 45 MPH, THE BRAKES WERE APPLIED AND THE BRAKE PEDAL BEGAN TO ABNORMALLY PULSATE. THE DEALER CLEANED ALL FOUR ROTORS YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE ROTORS AND BRAKE PADS WERE REPLACED. THE FAILURE PERSISTED AND THE ROTORS WERE REPLACED A SECOND TIME BUT TO NO AVAIL. IN ADDITION, THE CONTACT STATED DURING ICY WEATHER CONDITIONS, THE FRONT WINDSHIELD DEFROSTER WOULD NOT DEFROST THE ENTIRE FRONT WINDOW. THE DEALER REPLACED ONE OF THE WINDSHIELD WIPERS BUT THE FAILURE PERSISTED WHILE DRIVING DURING ICY CONDITIONS. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 2,400 AND THE CURRENT MILEAGE WAS 22,700. UPDATED 9/22/10 *CN THE CONSUMER STATED THE BRAKES HAVE BEEN REPLACED FOUR TIMES. UPDATED 09/24/10

I HAVE JUST RECENTLY BOUGHT A 2009 TOWN AND COUNTRY VAN .I'VE TAKEN IT BACK TO THE DEALERSHIP 3 TIMES IN THE PAST MONTH . THE ANTI LOCK BRAKE SYSTEM .AND NOW THE AIR COND. CONDENSATION IS KEEPING THE FRONT FLOOR ON THE PASSENGERS SIDE SOAKING WET AND SOME ON THE DRIVERS SIDE. THIS VAN HAS ABOUT 32,000 MILES ON IT SHOULD IT BE HAVING THIS MANY PROBLEMS. *TR

ISSUE WITH BRAKES: I PURCHASED MY 2008 TOWN & COUNTRY VAN IN APRIL 2009 AND MILEAGE WAS 8666. IN NOVEMBER, I HEARD A SQUEAKING SOUND AND TOOK IT TO TWO CHRYSLER DEALERS WHERE THEY BOTH TOLD ME IT WAS THE FRONT BRAKES AND ROTORS AND I'D HAVE TO HAVE NEW ONES INSTALLED AND THE COST WOULD BE AROUND $600.00. MY MILEAGE AT THIS TIME WAS 13387. I REALLY DIDN'T BELIEVE IT SO I TOOK IT TO MY MECHANIC WHERE HE CONFIRMED IT AND I WAS CHARGED $450.00 TO HAVE NEW FRONT BRAKES INSTALLED. CURRENTLY, I'M EXPERIENCING THE SAME PROBLEM ' BRAKES SQUEALING! MILEAGE NOW IS 18739. CHRYSLER CANNOT TELL ME THIS IS NORMAL SO I WOULD LIKE THEM TO EITHER REPLACE THE BRAKES FREE OF CHARGE OR HAVE THESE VEHICLES RECALLED DUE TO FAULTY BRAKES. WHO CAN AFFORD TO REPLACE BRAKES EVERY 4800 MILES? YOU SHOULD FOLLOW TOYOTA'S LEAD AND ADMIT THE TOWN & COUNTY HAS ISSUES WITH ITS BRAKING SYSTEM!! THERE'S SOMETHING WRONG ' CORRECT IT NOW! *TR

CHRYSLER VEHICLES ARE HAVING PROBLEM W/THE BRAKING AND ROTORS. IT IS A KNOWN PROBLEM WITH SEVERAL MODELS. I HAVE A 2009 TOWN AND COUNTY MINIVAN WITH 11,000 MILES. I EXPERIENCED PROBLEMS WITH BRAKING. I HAVE SEVERAL CHILDREN IN THE CAR SO I WAS CONCERNED. WHEN I TOOK THE CAR TO THE DEALER - ALL FOUR ROTORS AND BREAKS HAD TO BE REPLACED. WHY -- THERE IS A KNOW PROBLEM WITH THE CHRYSLER ROTORS/BRAKES. WHY HAS THE CAR NOT BEEN RECALLED? I HAVE A CONCERNS SINCE THIS IS AN ONGOING PROBLEM. THE MECHANIC WAS FULLY AWARE OF THIS PROBLEM WITH SEVERAL CHRYSLER MODELS. I BELIEVE THIS IS AN INCIDENT WHEREAS THESE MODELS SHOULD BE RECALLED SINCE IT AFFECTS SAFETY OF THE PASSENGERS AND THEIR FAMILIES. *TR

I HAVE A 2009 CHRYSLER TOWN & COUNTRY, THAT WAS PURCHASED AUGUST 2009. I DROPPED MY CAR OFF AT THE POMOCO CHRYSLER DEALERSHIP IN NEWPORT NEWS, VA AROUND 4:30PM. I HAVE BEEN HAVING PROBLEMS WITH MY BATTERY GOING DEAD SINCE AROUND NOVEMBER. THE DEALERSHIP COULDN'T FIGURE OUT WHAT IT WAS, AND ALWAYS TOLD ME THAT THEY DIDN'T SEE ANYTHING WRONG WITH THE VEHICLE. I LATER FIGURED OUT THAT IT SEEMED TO BE HAPPENING WHENEVER I LEFT THE RADIO OR TEMPERATURE GAUGE IN THE ON POSITION; SO I'VE BEEN KEEPING THOSE CONTROLS IN THE OFF POSITION UNTIL I WAS ABLE TO BRING IT TO THE DEALERSHIP AGAIN. I WENT BACK TO THE DEALERSHIP AFTER REALIZING I LEFT MY WALLET IN THE CAR. AFTER ARRIVING, I WAS TOLD THAT THE CAR CAUGHT ON FIRE AFTER HOURS. THE CAR HAS FIRE UNREPAIRABLE FIRE DAMAGE IN THE ENGINE COMPARTMENT AND SMOKE DAMAGE ON THE INSIDE TO THE BACK. THE FLAMES APPARENTLY GOT SO HIGH THAT IT BLEW OUT THREE OF THE FRONT WINDOWS! *TR

2009 CHRYSLER TOWN AND COUNTRY. I HAVE LESS THEN 14K ON MY VAN AND HAVE HAD THE ROTORS REPLACED TWICE ALREADY. I HAVE ANOTHER APPOINTMENT SCHEDULED NEXT WEEK FOR THEM TO BE SERVICED AGAIN. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING WITH THE CRUISE CONTROL SET TO SPEEDS OF 70 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKES AND ATTEMPTED TO DISABLE THE CRUISE CONTROL BUT TO NO AVAIL. THE BRAKES WOULD NOT RESPOND. ONCE THE CONTACT RELEASED HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO STOP THE UNINTENDED ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER WHERE HE WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 21,600.