BRAUN Complaints

7/21/2010- BROUGHT 2009 CHRYSLER TOWN AND COUNTRY IN TO DEALER FOR A/C RECALL AND FRONT END SHIMMY WHILE BRAKING. DUE TO WARPING ON ALL FOUR ROTORS, DEALER REPLACES AT NO CHARGE, THANKFULLY, REAR ROTORS, BUT ONLY RESURFACES FRONT ROTORS. ARE THE NEW REAR ROTORS ANY DIFFERENT THAN THE DEFECTIVE ROTORS THEY JUST REPLACED? WHY EVEN BOTHER RESURFACING DEFECTIVE FRONT ROTORS? DEALER THEN REINSTALLS EXISTING FRONT AND REAR PADS. CALLED CHRYSLER AND BASED ON OUR VIN # , CHRYSLER HAS NOT ACKNOWLEDGED ANY ROTOR DEFECTS WITH OUR VAN. 7700 MILES, ALL FOUR ROTORS WARPED, SAME FRONT ROTORS RESURFACED THEN PUT BACK ON THE VAN WITH OLD PADS ALL AROUND. NO RECALL, NO SERVICE BULLETIN, NO ACKNOWLEDGEMENT FROM CHRYSLER ABOUT ANY PROBLEM, BUT WARPED ROTORS AT 7700 MILES SOMETHING IS REALLY WRONG HERE. NOW THE ORIGINAL DEFECTIVE FRONT ROTORS THAT HAVE BEEN CUT ARE ON THE VAN, WAITING TO WARP AGAIN. FAMILY MEMBER WITH AN EARLIER MODEL 2009 T & C HAS RECEIVED FROM CHRYSLER A 'WARRANTY EXTENSION' ON FRONT ROTORS AND PADS, BUT NOT THE REAR ROTOR OR PADS. CHRYSLER NEEDS TO ADMIT BAD BRAKES ALL AROUND ON THESE VANS , AND REPLACE THE DEFECTIVE FRONT AND REAR ROTORS WITH ROTORS AND PADS OF HIGHER QUALITY. OR IS THE ISSUE AN IMPROPERLY DESIGNED BRAKE SYSTEM FOR THESE MODEL AND YEAR VANS ? *TR

2008 CHRYSLER MINIVAN WITH 13 THOUSAND MILES ON IT NEEDED FULL FRONT AND REAR BRAKES. JUST A FEW MONTHS LATER, AT ABOUT 20 THOUSAND MILES, NEW FRONT AND REAR BRAKES NEEDED. DEALER CLAIMS "COMMON" PROBLEM WITH THIS MODEL YEAR-- BRAKES WEARING OUT PREMATURELY. IS THIS CAR SAFE TO DRIVE? HOW DO WE KNOW WHEN THE BRAKES WILL JUST DIE? BACK IN THE SHOP THIS WEEK FOR COMPLETE BRAKE JOB NUMBER 3 BRAND NEW VAN ESSENTIALLY WITH LOW MILES AND EASY IN TOWN DRIVING HISTORY. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING 30 MPH DURING RAINY WEATHER CONDITIONS THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THEY WOULD NOT ENGAGE CAUSING THE CONTACT TO CRASH INTO THE REAR OF A VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT ALSO NOTICED THAT WHEN APPLYING THE BRAKES AT ANY SPEED THERE WAS A SQUEAKING SOUND. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 20000.

2008 CHRYSLER TOWN & COUNTRY - VEHICLE LOSES POWER ON IT OWN AND CUTS OFF WHILE DRIVING. HORN HONKS, WIPERS AND WASHER FLUIDS BECOME ACTIVATED ON THEIR OWN. VEHICLE WILL NOT TURN OFF AND ENGINE RUNS EVEN AFTER REMOVING KEYS FROM IGNITION. THIS HAS BEEN OCCURRING FOR A FEW WEEKS STARING IN JUNE 2010. ODB LIGHT / CODES ARE NOT CLEAR TO MECHANICS. *TR

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE INDEPENDENTLY ENGAGED INTO CRUISE CONTROL UNTIL PRESSURE WAS APPLIED TO THE BRAKES. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH THE WINDSHIELD WIPERS TURNED ON AND VARIOUS SERVICE LIGHTS BEGAN TO ILLUMINATE ON THE DASHBOARD. THE SPEEDOMETER AND FUEL GAUGE ALSO BEGAN TO DISPLAY THE IMPROPER READINGS AND THE WINDOWS WOULD NOT FUNCTION. THE RADIO, NAVIGATION SYSTEM AND AIR CONDITIONING UNIT ALSO STOPPED WORKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS IN THE PROCESS OF BEING EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 1,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING DOWNHILL AT APPROXIMATELY 45 MPH, THE BRAKES WERE APPLIED AND THE BRAKE PEDAL BEGAN TO ABNORMALLY PULSATE. THE DEALER CLEANED ALL FOUR ROTORS YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE ROTORS AND BRAKE PADS WERE REPLACED. THE FAILURE PERSISTED AND THE ROTORS WERE REPLACED A SECOND TIME BUT TO NO AVAIL. IN ADDITION, THE CONTACT STATED DURING ICY WEATHER CONDITIONS, THE FRONT WINDSHIELD DEFROSTER WOULD NOT DEFROST THE ENTIRE FRONT WINDOW. THE DEALER REPLACED ONE OF THE WINDSHIELD WIPERS BUT THE FAILURE PERSISTED WHILE DRIVING DURING ICY CONDITIONS. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 2,400 AND THE CURRENT MILEAGE WAS 22,700. UPDATED 9/22/10 *CN THE CONSUMER STATED THE BRAKES HAVE BEEN REPLACED FOUR TIMES. UPDATED 09/24/10

EXTREMELY PREMATURE WEAR AND REPLACEMENT OF FRONT AND REAR BRAKES MORE THAN ONE INCIDENT DATE-STARTING AT 10K. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN SHE IS DRIVING, AT ANY SPEED, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DUPLICATE THE FAILURE OR PRODUCE ANY FAILURE CODES. THE FAILURE RECURRED THE VERY NEXT DAY. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD SWITCH THE VEHICLE WITH A DIFFERENT VEHICLE BUT THE CONTACT WAS NOT SATISFIED WITH THE DEAL OFFERED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000 AND THE CURRENT MILEAGE WAS 10,256.

I HAVE JUST RECENTLY BOUGHT A 2009 TOWN AND COUNTRY VAN .I'VE TAKEN IT BACK TO THE DEALERSHIP 3 TIMES IN THE PAST MONTH . THE ANTI LOCK BRAKE SYSTEM .AND NOW THE AIR COND. CONDENSATION IS KEEPING THE FRONT FLOOR ON THE PASSENGERS SIDE SOAKING WET AND SOME ON THE DRIVERS SIDE. THIS VAN HAS ABOUT 32,000 MILES ON IT SHOULD IT BE HAVING THIS MANY PROBLEMS. *TR

WE PURCHASED A USED 2008 TOWN AND COUNTRY 13000 MILES IN DECEMBER 2008. IN APRIL 2009 AT 16000 MILES IT NEEDED ALL FOUR BRAKE PADS REPLACED. DEALER SAID BRAKES WERE NOT COVERED WITH WARRANTY AND THIS WAS JUST NORMAL WEAR AND TEAR. IN JUNE 2010 AT 32,000 MILES WHEN WE TOOK IT IN FOR AN OIL CHANGE, THE TECHNICIAN INDICATED ALL FOUR BRAKE PADS NEEDED TO BE REPLACED. ON MARCH 14 2009 WE REPORTED THE CD PLAYER WOULD NOT EJECT CD'S, BUT NO WORK WAS PERFORMED. ON APRIL 8 2009 WE AGAIN REPORTED RADIO/CD PLAYER WOULD NOT EJECT CDS. DEALER REPLACED THE RADIO. ON JULY 6 2009 WE REPORTED SOUND QUALITY PROBLEMS WITH THE RADIO. IT WAS REPLACED AND ON JULY 30TH WE EXPERIENCED SAME PROBLEMS ONLY NOW THE RADIO WOULD JUST SHUT OFF COMPLETELY. THE RADIO WAS AGAIN REPLACED. ON DECEMBER 26 WE REPORTED THE AUX. POWER OUTLET WAS INOPERABLE AND NEEDED TO BE REPLACED. WE ALSO REPORTED THE ENGINE WAS EXHIBITING A LOUD HUMMING NOISE WHEN WE APPROACHED SPEEDS OF 40 MPH. TECHNICIAN TOLD US IT WAS A COMPUTER PROBLEM AND THAT WAS RESET. WITHIN ONE DAY THE SOUND WAS BACK. IN JULY 2010 WE WERE TRAVELING TO DENVER COLORADO AND THE AC WOULD CUT OUT WHEN WE APPROACHED 65 MPH. IN ADDITION THE RPM'S WOULD GO AS HIGH AS 4000-5000 AT 60 MPH. CAR HAD TO BE TOWED INTO A LOCAL DEALERSHIP IN WHICH THE SAID THE SERVICE DEPARTMENT SAID THE VALVE BODY AND HUB BEARINGS WERE CAUSING THE NOISE AND PROBLEMS. *TR