BRAUN Complaints

1998 TOWN & COUNTRY BRAKE PROBLEM...AT LESS THAN 12,000 NOTICEABLE SQUEAKING OF BRAKES AND VIBRATION OF STEERING COLUMN WHEN BRAKES APPLIED...NEVER HAD THIS HAPPEN SO EARLY IN A CAR BEFORE...KEPT COMPLAINING...FRONT PADS AND ROTORS REPLACED AT APPROX 22,000 AT MY COST...AT 30,000 SQUEAKING AND VIBRATIONS STARTED AGAIN...AT 38,500 REAR BRAKES HAVE SEEMED TO LITERALLY "BURN OUT" TERRIBLE METALLIC BURNING SMELL FROM REAR DRIVER TIRE AREA...TIRE IS FINE...RIM EXTREMELY HOT AND TERRIBLE SMELL...SPEEDS OF APPROXIMATELY 35-55 MPH AND STEERING COLUMN VIBRATIONS ARE EXCESSIVE...IT IS CLEAR CHRYSLER HAS A MAJOR PROBLEM...WILL THE NHTSA WAIT UNTIL A CRASH, FIRE AND/OR DEATH OCCURS BEFORE TAKING THIS SERIOUSLY...EVERY CHRYSLER DEALERSHIP SERVICE DEPARTMENT KNOWS THERE IS AN ISSUE (ALMOST SEEMS LIKE AN INSIDE JOKE), BUT HIDE BEHIND CHRYSLER CORPORATE...PLEASE MAKE CHRYSLER FIX THIS ISSUE...MOST MINIVANS ON THE ROAD CARRY FAMILIES AND/OR CHILDREN...INCLUDING MINE! *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING WITH THE CRUISE CONTROL SET TO SPEEDS OF 70 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKES AND ATTEMPTED TO DISABLE THE CRUISE CONTROL BUT TO NO AVAIL. THE BRAKES WOULD NOT RESPOND. ONCE THE CONTACT RELEASED HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO STOP THE UNINTENDED ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER WHERE HE WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 21,600.

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY TOURING. THE VEHICLE WAS TAKEN IN FOR ROUTINE OIL CHANGE AND TIRE ROTATION WHEN TE CONTACT WAS INFORMED THAT THE FRONT BRAKE PADS WERE WORN. IN ADDITION, THE FRONT ROTORS WERE SCORNED AND COULD NOT BE RESURFACED. THE DEALER ADVISED HAVING THE ROTORS REPLACED. THE REAR BRAKE PADS WERE ALSO WORN. THE REAR ROTORS WERE RESURFACED. THE FRONT ROTORS AND FRONT AND REAR BRAKE PADS WERE REPLACED ALL AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,420 AND THE CURRENT MILEAGE WAS 26,831. UPDATED 01/25/11*LJ UPDATED 04/181/11

BRAKE WERE SQUEAKING AT 16K MILES AND DEALER RECOMMENDED TURNING ROTORS. AT 23K MILES, OWNER NOTICED VEHICLE SHAKING WHEN APPLYING BRAKES. DEALER INSPECTION REVEALED WARPED ROTORS AND ESTIMATED REPAIR COST AT $600. OWNER QUESTIONED DEALER MECHANIC ABOUT LIFESPAN AND WAS TOLD THEY ARE EXPERIENCING VERY SHORT (1/3 OF TYPICAL) LIFESPAN ON THIS PARTICULAR MODEL. *TR

WITHIN 10000 MILES OF USE, MY 2008 CHRYSLER TOWN AND COUNTRY STARTED HAVING BRAKE PROBLEMS. I WAS TOLD THAT I NEEDED TO HAVE PADS AND ROTORS REPLACED. THEY WERE GOING TO CHARGE ME FULL PRICE BUT I DID A LITTLE RESEARCH ONLINE AND FOUND OTHER COMPLAINTS OF THE SAME PROBLEM SO I CALLED THE SERVICE MANAGER AND COMPLAINED. HE SAID THEY SEE IT ALL THE TIME AND IT'S NOT RIGHT BUT THEY CAN'T DO ANYTHING ABOUT A RECALL. THEY ARE CLEARLY AWARE OF A BRAKE PROBLEM AND YET THEY AREN'T DOING ANYTHING TO RESOLVE THE PROBLEM, THIS NEEDS TO BE ADDRESSED. *TR

I WAS PREPARING TO LEAVE THE PARKING LOT OF A LOCAL HARDWARE STORE. I BACKED OUT FAR ENOUGH TO BE ABLE TO TURN THE STEERING TO THE LEFT AND MOVE INTO THE DRIVING LANE. I STOPPED AND PUT MY VEHICLE IN THE DRIVE GEAR AND I PUT MY FOOT LIGHTLY ON THE ACCELERATOR PEDAL. I HEARD A LOUD SCREAMING SOUND AND MY VEHICLE LURCHED FORWARD. I PUT MY FOOT ON THE BRAKE BUT MY VEHICLE WOULD NOT STOP. I HIT THE CAR PARKED ON MY IMMEDIATE LEFT AND MY FOOT WAS KNOCKED OFF THE BRAKE PEDAL BY THE IMPACT. MY VEHICLES MOTOR WAS STILL RACING AND I RAN INTO THE SECOND VEHICLE PARKED NEXT TO THE FIRST ON MY LEFT. I GOT MY FOOT BACK ON THE BRAKE JUST BEFORE MY VEHICLE HIT THE THIRD VEHICLE TWO PARKING SPACES FROM THE SECOND VEHICLE. AT THAT TIME MY VEHICLE STARTED TO IDLE. I CALLED CHRYSLER MOTORS AND TOLD THEM WHAT HAPPENED. I RECEIVED A LETTER LATER STATING THAT THEY INSPECTED AND FOUND NO PROBLEM WITH THE ACCELERATION. MY INSURANCE COMPANY ALLSTATE WAS SUPPOSED TO INSPECT MY VEHICLE BUT NEVER DID AND GAVE ME NO REASON FOR NOT INSPECTING IT. I AM VERY UPSET THAT MY INSURANCE HAS GONE UP BY $579 A YEAR. I KNOW THAT I DID NOT CAUSE THE ACCIDENT. *TR

I HAVE A CHRYSLER TOWN AND COUNTRY 2008 MINIVAN. I HAVE HAD BRAKE AND ROTOR PROBLEMS BEGINNING AFTER ONE YEAR. I HAD FRONT BRAKES PADS REPLACED AND ROTORS RESURFACED AT 11,300 MILES. I DID NOT TRUST CHRYSLER TO DO IT. AT 20,740 MILES, I HAD TO DO REPLACE FRONT BRAKES AND ROTORS AGAIN. AT 22,000 MILES, THE CAR SHOOK LIKE A CARNIVAL RIDE WHEN I APPLIED BRAKES. REAR ROTORS WERE WARPED AND THEY WERE REPLACED ALONG WITH THE CALIPER SLIDES. ON THE REAR RIGHT, THE SLIDE PIN BOLT WAS DAMAGED. WITHIN FOUR MONTHS, AT 24,700 MILES, THE REAR BRAKES WERE REPLACED AGAIN. AT 24,947, THE AC HOSE WAS RUPTURED. FIVE WEEKS LATER, AT 26, 869 MILES, I HAD ALL BRAKES AND ROTORS REPLACED AGAIN. THIS TIME WE PUT IN CERAMIC BRAKE PADS AND BETTER QUALITY ROTORS. THE SERVICE MAN NOTIFIED ME THAT THE FRONT BRAKE ROTOR WAS VERY OVERHEATED WITH BLUE SCORCH MARKS. HE SAID A POSSIBLE FIRE COULD HAVE HAPPENED DUE TO BRAKE CALIPER OR COLLAPSED BRAKE HOSE ISSUE. WE HATE THIS VAN. IT IS TWO YEARS OLD AND HAS COST US A FORTUNE. CHRYSLER SHOULD REIMBURSE US FOR ALL THE BRAKES AND ROTORS. *TR

I HAD TO HAVE NEW BRAKES TWICE ALREADY. IT SEEMED PRETTY ODD THAT IS WAS AT 18,000 AND THEN AGAIN EXACTLY 18K LATER AT 36,000 MILES. AFTER READING OTHER COMPLAINTS I REALIZE I AM NOT IMAGINING THIS. THESE BRAKES WERE NOT MADE TO LAST. FOR $27K THAT I PAID FOR THIS NEW VAN WITH ALL KINDS OF BELLS AND WHISTLES, I DIDN'T THINK THE BRAKES WOULD BE THE THING THAT CONTINUED TO BE A PROBLEM. *TR

BRAKES WENT OUT ON A 2008 CHRYSLER TOWN AND COUNTRY VAN WITH ONLY 27,00 0MILES. PROBLEM FIRST OCCURRED WHEN THE CAR HAD LESS THAN 20,000 MILES. MY UNDERSTANDING IS THAT THIS IS NOT AN ISOLATED PROBLEM. *TR

COMPLAINT IS ON A 2008 CHRYSLER TOWN & COUNTRY MINIVAN. THE BRAKE SYSTEM IS JUNK. MY VEHICLE HAS 30,000 MILES ON IT AND I AM IN THE PROCESS OF PUTTING FRONT BRAKES ON FOR THE THIRD TIME. IF YOU COUNT THE BRAKES THAT COME WITH THE VEHICLE THEN IT IS 4 TIMES. I HAVE ALSO REPLACED THE REAR BRAKES. I HAVE OWNED VEHICLES IN THE PAST AND THIS IS THE FIRST TIME THAT I HAD TO REPLACE BRAKES LET ALONE THREE TIMES WITHIN 30,000 MILES. THE FIRST TIME BEING 10,000 MILES. I DRIVE MY CHILD AROUND IN THIS VEHICLE AND I BELIEVE THAT THIS IS UNSAFE. IF YOU LOOK THIS PROBLEM UP ON THE INTERNET YOU WOULD BE AMAZED WITH THE MANY SIMILAR COMPLAINTS. SOMETHING REALLY SHOULD BE DONE WITH CHRYSLER. *TR