BRAUN Complaints

2008 CHRYSLER TOWN & COUNTRY, 26,500 MILES. I WAS DRIVING DOWN THE HIGHWAY AND WHEN I PARKED MY VEHICLE THERE WAS SMOKE COMING FROM THE DRIVERS SIDE REAR BRAKES. THE BRAKES HAD BEEN STUCK ON FOR AN UNKNOWN AMOUNT OF MILES. THERE WAS EXCESSIVE HEAT AND SMOKE COMING FROM THE AREA WHICH COULD HAVE LED TO A POSSIBLE FIRE. I TOOK IT TO THE DEALER AND THEY TOLD ME THERE WAS NO WARRANTY OR RECALL FOR THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE SHUT DOWN AND ALL OF THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF FOR A FEW MINUTES AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DEALER ADVISED THEY ARE NOT CONFIDENT THAT THEY MIGHT BE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THE FAILURE WAS NOT RECALLED AND THE CONTACT SHOULD WAIT IN THE EVENT A RECALL WAS ISSUED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WERE 31,000.

I DON'T KNOW ANY EVENTS LED TO THE FAILURES. THE VAN IS USED FOR FAMILY TRANSPORTATION BY MY WIFE. ITS USE IS LIMITED TO ROUGHLY 12,000 MILES OF PAVED ROAD DRIVING PER YEAR. SOMETHING ELECTRICAL IS WRONG. ONE DAY IT WON'T START, THE NEXT DAY IT STARTS BUT ALL THE LIGHTS ARE ON, THE NEXT DAY THE AIRBAG LIGHT IS ON, THE NEXT DAY THE SPEEDOMETER/TACHOMETER/CLOCK/TEMPERATURE/FUEL GAUGES DON'T WORK. THERE IS NO RHYME OR REASON TO WHAT WORKS AND WHEN SOMETHING WILL FAIL. IT IS IN A CHRYSLER DEALERSHIP NOW FOR SERVICE. THEY ARE UNCERTAIN, BUT SAY IT IS "MOST LIKELY" THE INTEGRATED POWER MODULE. THEY ALSO SAY ONLY A DEALER CAN REPLACE AND REPROGRAM THE MODULE. I WILL BE CERTAIN TO SAVE THE OLD PARTS. *TR

2009 TOWN AND COUNTRY- I HAVE HAD THEFRONT BRAKES REPLACED 3 TIMES SINCE I BOUGHT THE VEHICLE. THIS INCLUDES 2 AFTER THE ORIGINAL RECALL. THE CAR ONLY HAS 21000 MILES. *TR

2008 CHRYSLER TOWN AND COUNTRY WALTER P EDITION NEEDED WHEEL BEARINGS REPLACED AT 40,000 MILES. *TR

WE HAVE A 2010 CHRYSLER TOWN AND COUNTRY. THE ENGINE WILL FROM TIME TO TIME SHUT OFF WHILE DRIVING! IT HAS NOW HAPPENED 4 TIMES INCLUDING ONCE ON THE HIGHWAY! I TOOK IT TO THE DEALER AND THEY CANNOT FIND THE PROBLEM. I CALLED CHRYSLER DIRECTLY AND THEY LAUNCHED AN INVESTIGATION BUT STATED THAT THEY HAVE NOT HEARD OF THE ISSUE AND THAT THERE WAS NOTHING THEY COULD DO. I EXPLAINED THAT I WAS VERY WORRIED ABOUT THE ENGINE SHUTTING OFF AND CAUSING AN ACCIDENT AND AGAIN THEY TOLD ME THERE WAS NOTHING THAT THEY COULD NOT DO ANYTHING. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THAT THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THIS HOWEVER THEY DO NOT KNOW HOW TO FIX THE ISSUE YET. THEY ADVISED THAT 'I HANG IN THERE'. AGAIN I EXPRESSED MY CONCERN ABOUT MY FAMILY DRIVING THE VAN WITH THE POSSIBILITY OF IT TURNING OFF. THEY STATED THAT WHEN THERE IS A RECALL THEY WILL LET THE PUBLIC KNOW. THEY THEN GAVE TOLD ME 'IF IT SHUTS OFF AGAIN WHILE DRIVING TO PUT THE CAR IN NEUTRAL AND RESTART IT TO PREVENT THE WHEEL FROM LOCKING' THIS IS CRAZY AND PREPOSTEROUS. HOW COULD CHRYSLER ASK ME TO CONTINUE TO DRIVE A VEHICLE THAT COULD SHUT OFF AND POTENTIALLY CAUSE AN ACCIDENT THAT COULD RESULT IN THE DEATH OF A FAMILY MEMBER?!?!?!?! *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 25 MPH WHEN THE KEY INDEPENDENTLY MOVED IN THE IGNITION SWITCH FROM ON TO ACC, CAUSING THE VEHICLE TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE SO THERE WERE NO REPAIRS PERFORMED. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE BECAUSE THE DEALER HAD NOT STATED WHAT WAS CAUSING THE PROBLEM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) BUT THE MANUFACTURER WAS UNABLE TO IDENTIFY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,500. UPDATED 08/31/11 *BF UPDATED 09/09/11

TOWN AND COUNTRY - SHUT OFF WHILE ON HIGHWAY WHILE DRIVING MY WIFE AND 2 YR OLD CHILD, MY 1 YEAR OLD T&C SHUT OFF WHILE DRIVING (~45-50 MPH) ON THE HIGHWAY. I LOST ALL POWER TO THE CAR (INCLUDING POWER STEERING) AND WAS FORTUNATE ENOUGH TO GET TO THE SHOULDER WITH OUT INCIDENT. I PUT THE CAR IN PARK AND IMMEDIATELY STARTED THE CAR UP AND WE CONTINUED ON OUR WAY. IT WASN'T UNTIL LATER THAT NIGHT, I REMEMBERED A RECALL NOTICE ON THE T&C I READ ON THE NEWS, IN MARCH. UNFORTUNATELY, WE HAVE NOT HEARD OF WHEN THIS WILL BE FIXED. THIS COULD HAVE CAUSED A VERY BAD CRASH AND WE NOW QUESTION THE SAFETY OF THE FAMILY WHILE IN THE VEHICLE. I AM THE PARENT OF TWO YOUNG CHILDREN AND WE PURCHASED THE T&C WITH ITS REPUTATION OF SAFETY IN MIND. I WILL BE CONTACTING THE DEALER IMMEDIATELY IN THE MORNING, BUT I AM READING MANY COMPLAINTS OF THE SAME ISSUE. DOES SOMEONE HAVE TO GET INJURED OR KILLED BEFORE THIS REPEAT ISSUE GETS TAKEN SERIOUSLY? *TR

2008 CHRYSLER TOWN AND COUNTRY ELECTRICAL PROBLEMS 5TH TIME THIS HAS HAPPENED. HORN HONKING CONTINUOUSLY, WIPER AND FLUID GOING OFF EVEN WHEN TURNED OFF, LIGHTS FLASHING ON AND OFF. VERY UNSAFE THE DEALER AND CHRYSLER SAID THEY COULD NOT DO ANYTHING. I HAD TO REMOVE FUSES SO THE HORN WOULD NOT GO OFF WHICH CLEARED THE CODES BUT I CAN'T DRIVE AROUND THE CAR? THIS IS A BIG SAFETY ISSUE. THE DEALER ACTUALLY SAID TO TRY AND COME IN WITH THE HORN HONKING LIKE THAT!!! CRAZY *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 TO 40 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT SHE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.