BRAUN Complaints

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VALVE STEMS BROKE OFF ON ALL FOUR TIRES WHEN THEY WERE REPLACED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THEY WERE AWARE OF THE PROBLEM, BECAUSE THE PART WAS ON BACK ORDER. THE PARTS WERE ON BACK ORDER FOR THREE MONTHS AND THE DEALER STATED THAT IT IS NOT UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 50000.

TODAY MY 2008 TOWN & COUNTRY DRIVER SEAT BELT AUTOMATIC LOCKING RETRACTORS STOP WORKING. THE SEAT BELT DO NOT RETURN TO THE ORIGINAL POSITION .ALL THE BELT IS OUT FROM THE DEVICE AND DO NOT RETRACT BACK. THE SEAT BELT IS INOPERATIVE. I BUCKLE UP BECAUSE I DON'T WANT BE STOP BY A POLICE,BUT IN CASE OF AN ACCIDENT IS NOTHING TO PROTECT ME. I VISIT EFIRD DEALER IN FLORENCE SC BUT THEY WANT TO CHARGE $170 FOR LABOR AND $109 FOR THE PART PLUS TAX. I CONSIDER THIS PROBLEM WITH THE SEAT BELT RETRACTORS IS A SAFETY ISSUE THAT NEED BE ADDRESS WITHOUT ANY COST TO THE COSTUMER. I APPRECIATE YOUR ASSISTANCE IN THIS MATTER. THANKS. *TR

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE SECOND ROW SEATBELT WAS NOT LOCKED AND CAUSED THE CHILD IN THE BOOSTER SEAT TO BE FLIPPED UPSIDE DOWN. THERE WERE MINOR INJURIES TO THE CHILD AND CONTACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE SECOND ROW SEATBELTS DID NOT LOCK WHEN INVOLVED IN A CRASH. THE DEALER CALLED THE MANUFACTURER BUT NEITHER THE DEALER NOR THE CONTACT RECEIVED ANY RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 02/10/11 *BF THE CONSUMER STATED THE SEAT BELTS WOULD LOCK WHEN SHE HIT THE BRAKES. UPDATED 02/22/11

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 60 MPH WHEN THE HEADLIGHTS BEGAN SPORADICALLY ILLUMINATING AND SHUTTING OFF. EVERY WARNING LIGHT WAS ILLUMINATED AS THE VEHICLE THEN STALLED. THE CONTAC WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY BUT THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD PERFORM A DIAGNOSTIC TEST TO DETERMINE THE FAILURE. THE CONTACT WAS AWAITING THE RESULTS OF THE DIAGNOSTIC TEST. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,646.

WE HAVE A 2010 CHRYSLER T & C PURCHASED NEW ON SEPT 30 FROM THE LOCAL CHRYSLER DEALER. IT NOW HAS LESS THAN 2000 MILES ON THE ODOMETER. *TR LAST THURSDAY EVENING, DEC 23RD, THE BATTERY WAS TOTALLY DISCHARGED AFTER SETTING IN THE GARAGE ABOUT 24 HOURS. NONE OF THE REMOTE BUTTONS WERE EFFECTIVE, THE DOOR HAD TO BE MANUALLY UNLOCKED WITH THE EMERGENCY KEY, AND KEY PLACED IN THE IGNITION SWITCH WOULD DO NOTHING AND COULD NOT BE REMOVED. I TRIED TO CONTACT THE DEALER NEXT MORNING, DEC 24, BUT FOUND IT WAS CLOSED THEN AND FOR THE NEXT TWO DAYS. I COULD NOT GET THE CAR STARTED BY JUMP START AND COULD NOT GET THE BATTERY RECHARGED WHILE CONNECTED. FINALLY, I MANAGED TO GET THE BATTERY CHARGED WHILE DISCONNECTED. UPON ENTERING THE CAR TO START IT,PRIOR TO INSERTING THE KEY INTO THE IGNITION SWITCH, I NOTICED THE HEATER BLOWER IN THE SECOND SEAT AREA WAS RUNNING. I CHECKED THE BLOWER CONTROL KNOB AND FOUND IT WAS TURNED ON. I TURNED THE KNOB TO OFF AND BACK ON AGAIN. THE FAN STOPPED AND DID NOT COME ON BACK ON. THE CAR STARTED NORMALLY WITH NO SUBSEQUENT PROBLEMS. ON MONDAY, 27TH, I TOOK THE VAN THE DEALER WHO COULD NOT DIAGNOSE OR FIX THE PROBLEM. THE PROBLEM WAS ALSO REPORTED TO CHRYSLER COSTOMER SERVICE. NO RESPONSE HAS BEEN RECEIVED. NOW WE HAVE A BRAND NEW VAN THAT WE CANNOT TRUST WITH AN APPARENT COMPUTER AND/SOFTWARE GLITCH THE DEALER CANNOT DIAGNOSE OR FIX. WHAT SHOULD I DO NOW? UNTIL THIS PROBLEM IS DIAGNOSED AND FIXED WE ARE HESITANT TO DRIVE THE VEHICLE. JUST ABOUT EVERY FUNCTION, INCLUDING BRAKES, ACCELERATOR, STEERING, LIGHTS, HEATING, COOLING, GEAR SHIFT, ARE COMPUTER CONTROLLED. TOYOTA'S PROBLEMS WITH ACCELERATOR AND BRAKES COME TO MIND. THE CONTACT REQUESTED THAT THE PERSONAL INFORMATION PREVIOUS ENTERED BY HIM BE DELETED FROM THE COMPLIANT.VF

ON TWO OCCASIONS THIS YEAR, MY CHRYSLER TOWN & COUNTRY MINIVAN STALLED AND LOST ALL POWER AFTER TURNING AT AN INTERSECTION. I WAS ABLE TO STOP SAFELY AND RESTART CAR. ALL LIGHTS WENT OUT, ALL POWER. EACH TIME I TURNED A 90DEGREE RIGHT-HAND TURN, THE QUICK LEFT-HAND LANE CHANGE. FIRST TIME HAPPENED IN AUGUST 2010, THEN DECEMBER 2010. *TR

2008 CHRYSLER TOWN AND COUNTRY TOURING REAR BRAKES PADS AND ROTORS NEED REPLACING AT 26,000 MILES. *TR

TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND APPLIED THE BRAKES AS THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS OF THE FAILURE WHERE THE FRONT BRAKE COMPONENTS WERE REPLACED. THE FRONT AND REAR BRAKE PADS FAILED SHORTLY FOLLOWING REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR REPAIRS. THE BRAKE PADS ROTORS AND CALIPERS WERE REPLACED. THE FAILURE OCCURRED FOUR ADDITIONAL TIMES. THE VEHICLE CONTINUED TO MAKE A GRINDING NOISE WHEN THE BRAKES WERE APPLIED. THE DEALER STATED THAT THE NOISE WAS NORMAL AND THE VEHICLE DID NOT INDICATE ANY ADDITIONAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

2009 CHRYSLER TOWN AND COUNTRY WHEN IT RAINS OR SNOWS THE DASH LIGHTS DO NOT WORK I MUST USE A FLASH LIGHT TO SEE THE INSTRUMENTS. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE ORC MODULAR WOULD NEED TO BE REPLACED. THE ORC MODULAR WAS REMOVED AND A NEW ONE WAS ORDERED. THE VEHICLE WAS SCHEDULED FOR REPAIRS ONCE NEW ORC ARRIVED AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 38,492.