1998 BUICK CENTURY Complaints

UPON ATTEMPTING TO DEPRESS HORN IN AN EMERGENCY SITUATION HORN FAILED TO SOUND WHICH COULD HAVE CAUSED AN ACCIDENT. ALSO, ONE HAD TO APPLY AN EXTREME AMOUNT OF PRESSURE TO SOUND OFF HORN. CONSUMER HAS CONTACTED DEALER, DEALER HAS YET TO DETERMINE CAUSE OF PROBLEM. *AK *SLC

POWER STEERING MECHANISM MOANS, GRAONS, AND SHUDDERS, STEERING WHEEL HARD TO TURN AND FLUID LEVELS DROP. ACCORDING TO THEIR SERVICE MANAGER, THE POWER STEERING PUMP SYSTEM HAS A FACTORY DEFECT. ENGINEERS HAVE BEEN TRYING FIVE YEARS TO RESOLVE, THEY CANNOT FIX PROBLEM. BRAKE SYSTEM HAS ABNORMAL WEAR FOR AGE OF CAR, ROTORS HAVE BEEN TURNED AND GROUND TWICE IN 18 MONTHS. FRONT-END COMPONENTS HAVE BROKEN NAMELY ROCKER ARM ASSEMBLY IN FIRST 100 MILES AND REMAINED BROKE FOR 28,000 MILES. NUTS AND BOLTS HAVE FALLEN OUT OF THE FRONT END SUSPENSE SYSTEM. (TIRESIZE: P205/70R15) (TIRESIZE: P205/70R15)( DOT NUMBER: TIRE SIZE: P205/70R15 )

HEADLIGHTS FAIL TO LUMINATE IN THE DARK WHILE DRIVING. DRIVER WOULD HAVE POOR VISIBILITY DUE TO A LACK OF LIGHTING. TOOK VEHICLE TO TWO DIFFERENT DEALERS, AND PARTS WERE REPLACED. HEADLIGHTS WERE REAIMED. PROBLEM OF POOR VISIBILITY STILL EXISTS.*AK

CONSUMER WAS WAITING ON AN INSERT TO BE SENT TO HER PER THE RECALL NOTICE, DEALER REFUSES TO PERFORM RECALL 98V-102 BECAUSE VEHICLE IS NO LONGER UNDER WARRANTY AND THEY WANT THE CONSUMER TO PAY FOR INSPECTION AND ADJUSTMENT. NLM

LOW BEAN FROM THE HEAD LIGHTS DOES NOT PROVIDE SUFFICIENT LIGHTING, THE LIGHT DOES NOT SHINE 50 FEET IN FRONT OF VEHICLE CAUSING POOR VISIBILITY..

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE IN STOP AND GO TRAFFIC THE CONSUMER PUT THE CAR IN NEUTRAL AND APPLIED THE BRAKES AVOIDING AN ACCIDENT. NLM

HEADLIGHTS ARE NOT BRIGHT ENOUGH WHICH CAUSES VISUAL DIFFICULTY, AND MAY RESULT IN A CRASH. DEALER CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK

UNDER CERTAIN CONDITIONS, CONDENSATION COLLECTS ON THE OUTSIDE OF THE WINDOWS REDUCING VISIBILITY THROUGH THESE WINDOWS TO NEAR ZERO AND MAKING IT IMPOSSIBLE TO SEE APPROACHING TRAFFIC. THE GLAZING MATERIALS AROUND BOTH WINDOWS (WEATHERSTRIPPING) DO NOT MAKE CONTACT WITH THE SURFACE OF THE WINDOWS DURING RAISING OR LOWERING. THEREFORE, THE CONDENSATION CANNOT BE REMOVED FROM THE EXTERIOR OF THE WINDOWS WITHOUT EXITING THE CAR AND MANUALLY CLEANING THE SURFACE. FOR EXAMPLE, WHEN THE CONDENSATION COLLECTS WHILE I AM TRAVELING ON A HIGHWAY, IT IS NECESSARY FOR ME TO STOP ON THE SIDE OF THE ROAD, GET OUT OF THE CAR, AND CLEAN THE SURFACE OF BOTH WINDOWS IN ORDER TO PROCEED SAFELY. THE DEALER WAS FIRST NOTIFIED OF THIS DEFECT WITHIN 60 DAYS OF MY PURCHASE. AT THAT TIME, I WAS ADVISED BY THE DEALER'S REPAIR SHOP THAT THE WINDOWS WERE NOT ALIGNED PROPERLY AND THAT ADJUSTMENTS WERE MADE TO CORRECT THE PROBLEM. THE SHOP REPORTED THAT THE CORRECTIONS WERE MADE TO CORRECT THE DEFECT, BUT THE DEFECTB WAS NOT CORRECTED. I HAVE TAKEN THE CAR TO OTHER DEALERS AND RETURNED TO THE ORIGINAL DEALER ON SEVERAL OCCASIONS DURING THE PAST TWO YEARS IN AN ATTEMPT TO HAVE THE DEFECT CORRECTED. EACH TIME I HAVE RECEIVED A DIFFERENT RESPONSE. IN SEPTEMBER 1999, I NOTIFIED THE MANUFACTURER (BUICK DIVISION OF GM) OF THIS AND OTHER SAFETY DEFECTS, BUT I DID NOT RECEIVE A RESPONSE. LATE LAST MONTH I RETURNED AGAIN TO BROWN'S BUICK TO SEEK REPAIRS, AND I HAVE NOW BEEN TOLD THAT THE WINDOWS ARE OPERATING AS DESIGNED. I BELIEVE THAT THE FAILURE OF THE WINDOW SYSTEMS AND RELATED MATERIALS TO CLEAR THE CONDENSATION THAT PERIODICALLY COLLECTS ON THE EXTERIOR SURFACE CREATES A SAFETY HAZARD TO ME AND TO OTHERS ON THE ROAD. ALTHOUGH THE MANUFACTURER AND THE DEALER HAVE HAD SEVERAL OPPORTUNITIES TO CORRECT THE DEFECT, NO CORRECTION HAS BEEN MADE. *AK

HORN FAILS TO SOUND AT ANY SPEED, ANY TIME OF DAY. HAVE HAD THE CAR TO DEALERSHIP NUMEROUS TIMES & THEY ARE UNABLE TO FIND PROBLEM. MANUFACTURER TOLD ME THIS WAS NOT A PROBLEM,, LIVE WITH IT!

HEAD LIGHT IS POORLY DISTRIBUTED ON ROAD AND HAS HUNGE DARK SPOTS DIRECTLY IN THE PATH OF THE VEHICLE. ALSO IT DOES NOT PROVIDE ENOUGH LIGHT TO SAFELY MAKE A TURN INTO DRIVE WAY. *YH