2011 BUICK ENCLAVE Complaints

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE EQUIPPED WITH GOODYEAR TPCSPEC1263MF (NA) TIRES, SIZE: P255/60R19. WHILE DRIVING 25 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE DRIVER SIDE TIRE PRESSURE WAS LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SIDE TIRE WAS PUMPED WITH AIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 160,000 AND THE TIRE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. PRIOR TO THE RECALL, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,800.

ANOTHER GM IGNITION SWITCH ISSUE. WITH KEY IN IGNITION AND VEHICLE NOT RUNNING, NO CHIME WHEN DOORS ARE OPENED. IF KEY IS REMOVED FROM IGNITION AND THE DRIVER DOOR IS OPENED, THE RADIO WILL NOT TURN OFF. OBVIOUSLY, THE CAR WAS PARKED AND IN PARK WHEN THIS HAPPENED.

OVER TIME OUR 2011 BUICK ENCLAVE EXPERIENCED A WHINING NOISE AT IDLE AND LOWER SPEEDS, PARTICULARLY WHEN TURNING. DEALERSHIP INDICATED THAT THIS WAS DUE TO A LEAKING/DEFECTIVE POWER STEERING PUMP AND POTENTIALLY THE ENTIRE STEERING COLUMN MAY NEED TO BE REPLACED. THIS VEHICLE IS APPROXIMATELY 3 YEARS OLD AND APPROXIMATELY 50K MILES - DISAPPOINTED TO DISCOVER THAT THIS ISSUE IS NOT CURRENTLY COVERED UNDER WARRANTY/RECALLS. I WOULD NOT EXPECT TO ENCOUNTER AN ISSUE OF THIS MAGNITUDE WITH A CAR AT THIS POINT IN THE LIFE CYCLE - THIS IS A POTENTIAL SAFETY CONCERN IF THIS ISSUE PROGRESSES TO A SITUATING WHERE THE STEERING TOTALLY FAILS.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,664.

I TOOK MY 2011 BUICK ENCLAVE WITH 27,000 MILES INTO MY LOCAL BUICK DEALER FOR ROUTINE MAINTENANCE. THE SERVICE MANAGER CALLED AND ADVISED THAT THE STEERING RACK WAS LEAKING AND THAT THE ESTIMATED REPAIR COST IS $1780. I CHOSE NOT TO HAVE THE REPAIR DONE AT THAT TIME, BUT NOW SEE THAT MANY ENCLAVE OWNERS HAVE EXPERIENCED POWER STEERING FAILURES DUE TO THIS DEFECT. SOME OF THESE FAILURES OCCURRED IN TRAFFIC AND COULD HAVE RESULTED IN ACCIDENTS. NOW THAT I AM AWARE OF THIS I WILL TAKE THE CAR TO BE REPAIRED IMMEDIATELY. BECAUSE THERE HAVE BEEN SO MANY FAILURES WITH POTENTIALLY SERIOUS CONSEQUENCES, THIS SHOULD BE INVESTIGATED BY NHTSA FOR A POSSIBLE RECALL. I SUSPECT THAT THIS WOULD ALSO AFFECT GMC ACADIA AND CHEVY TRAVERSE MODELS.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,129.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE VEHICLE WHEN THE LIFT GATE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 03/11/16*LJ THE CONSUMER STATED THE LIFTGATE HAS BEEN REPAIRED. *TR

ON THREE SEPARATE OCCASIONS IN THE PAST MONTH MY CAR LOST POWER WHILE I WAS DRIVING. FORTUNATELY, I WAS ON CITY STREETS WHEN THIS OCCURRED AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. I BROUGHT MY CAR IN TO MY BUICK DEALER AFTER THE 2ND OCCURRENCE AND THEY COULD FIND NOTHING WRONG WITH IT. WHEN IT HAPPENED AGAIN LAST WEEK I NOTICED THAT RIGHT BEFORE I LOST POWER THE SMALL WALLET THAT IS PART OF MY KEY CHAIN HAD FALLEN FROM THE TOP OF THE STEERING WHEEL (WHERE I KEEP IT SO IT DOESN'T HIT MY LEG). THINKING IT MAY HAVE JERKED THE IGNITION SLIGHTLY AND THAT MAY HAVE BEEN PART OF THE POWER ISSUE, I GOOGLED "BUICK ENCLAVE IGNITION ISSUES" WHEN I RETURNED HOME. IMMEDIATELY ALL OF THE GM IGNITION PROBLEMS OF THE PAST FEW YEARS CAME UP; INCLUDING THE FRIGHTENING NEWS THAT MY CAR HAD THE EXACT SAME IGNITION AS THE RECALLED CARS BUT THAT GM BELIEVED SOMETHING ABOUT THE DESIGN OF THE ENCLAVE (AND OTHER SUVS IN ITS CLASS) MEANT THAT THE IGNITION WAS NOT A PROBLEM. I AM HERE TO TELL YOU THAT IT IS, INDEED, A PROBLEM. I BROUGHT MY CAR BACK TO THE DEALER ON MONDAY AND THEY AGAIN CAN "FIND NOTHING WRONG WITH IT." I HAVE CONTACTED GM AND LET THEM KNOW I WILL NOT ACCEPT THIS VEHICLE UNTIL THE IGNITION IS REPLACED. NO ONE SHOULD BE DRIVING THIS CAR. I SHUDDER TO THINK ABOUT THE CONSEQUENCES IF I HAD BEEN DRIVING MY USUAL CARPOOL OF 5 12-YEAR-OLD BOYS. INDEED, TWICE WHEN I LOST POWER I WAS IN THE CAR WITH MY CHILD. I AM CONVINCED THIS IS A MAJOR PROBLEM AND THAT EVERYONE WHO OWNS ONE OF THESE CARS MUST BE ALERTED TO THE POSSIBILTIY OF POWER LOSS.

THE POWER STEERING FLUID IS LEAKING AFTER HEARING LOUD GRINDING NOISE AND DIFFICULT TO STEER WHILE DRIVING. GM SAID THEY DIDN'T SEE A PROBLEM AND NOT PART OF THE "SPECIAL COVERAGE" THAT INVOLVES A STEERING PUMP. APPARENTLY, YOU NEED TO ALMOST CRASH YOUR CAR BEFORE THAT IS REPLACED. I RECEIVED A QUOTE TO REPAIR AND IT'S AT LEAST $800. THE CAR HAS 67K MILES AND IS 5 YEARS OLD - ONLY OWNER.