2015 BUICK ENCLAVE Complaints

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 22V246000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

My light is on for airbag and I can’t seem to figure out maybe it’s seatbelt because it’s wrong it’s twisted and airbag says it’s off on passenger so I have a salvage title. Ty had a 2020 VW and a careless driver a young girl driving fast went airborne and left me without my brand new car and cars went off the top expensive it is not my fault this happened and I ended having to buy a used car and most all cars in DFW area high mileage n salvage I needed a car for my job in social services I do frontline work as u did during the pandemic that some idiot driver slammed into my other car I am a safe driver but these idiots on the road is the cause of all this. I need safety for my patients from mental health and other medical and I have children too so. I have also been treated like rudely by Buick and by the agent last third about a week or so ago. She said you have take it and it’s your responsibility to pay and that if I didn’t have the money it was up to me but i had to pay the cost. I said your saying I don’t have a airbag she no no that is not it and said my car was part of recalls but because it was salvage it was not covered and it was my responsibility. She was rude and so was the lady at freedom Buick in Dallas, Tx and she demanded the vin # I also feel I was discriminated because both women weee Anglo n I am Hispanic so.. it has been the most ugliest treatment ever and last time was today by a Anglo lady and I maybe more educated than her and the odiosity of her talking and tone was discriminatory she didn’t even say her name and only said she was some kind of supervisor at freedom dealer so that was today 7/9/22 so sad and she too said same as I told her I would let me leave dealership like that because I have a faulty airbag because of such reasons and she said no you can pay for it then we will look at it then that will go towards repairs again she discriminated and is not caring about injury or deaths so I am very sad this world is evil

Squealing noise when using steering wheel. Even if the car is heated up for over 20 minutes. Steering wheel slow to turn or hard to turn. Happens everyday now. Took to a dealership and they are advising that will cost almost 3K to resolve issue. Will have to send invoice once I pick up vehicle

Sunday at 11 ish am eastern time I started the vehicle to get grocery items. The mileage was approximately 68680. The tire pressure warning light and air bag light came on along with the alerts to service air bag, side view collision, tire pressure, parking assist was shut off. The radio began to randomly shut off and reboot and the lower controls (heated seats, gate lift etc.) would not work, also the turn signal noise would go in and out. Tachometer and speedometer were slightly impacted. Monday I stopped at the dealer after making sure the battery connection was good- there has been no fluctuation of power according to the gauge or even how the items are alerting and the fact my door panel buttons to lock and unlock were not working. They were unable to detect an error with their handheld device even though all those alerts were going across the screen. Appt set for 10/20 at noon to go on the big computer (and probably cost my car payment just to see what is wrong) Today (I only have one car and was not offered a loaner even though we agreed it was a safety issue) the traction control light came on and off, the speedometer and tachometer were greatly impacted, the rear camera stated it needed servicing, my liftgate will not work even using the rear handle and sounds like there may be impact in the drivetrain happening as the gear select icon stayed on R for over 500 feet driving forward. There was no hard start, cold day or jump given- also compass is not working either. The radio will randomly say communication system is not working/connecting which appears to impact my OnStar. I have seen other issues for this year online and very concerned what electrical item it is going to impact next. I have children (K and college) and it is bad enough I HAVE to use my car to get to work. This will happen in park or going down the road at 55/60 and every speed between.

The steering wheel develops play because the components of the tie rod loosen and it is difficult to maintain control of the vehicle at high and low speeds. Besides that, steering is very stiff. Cracks and screeches are heard coming from the steering rack when you turn the wheel, can even be felt from the steering wheel. My vehicle has only 26k miles on it, but I've heard some others start at 5k

BLIND SPOT WARNING LIGHT STAYS CONTINUOUSLY LIT IN BOTH MIRRORS; POWER STEERING IS COMPLETELY OUT. VEHICLE IS ALMOST UNDELIVERABLE AT THIS POINT. VERY HARD TO TURN. HAVE HAD FLUIDS, BASIC MAINTENANCE CHECKED. TOLD IT COULD BE THE ELECTRONIC POWER STEERING SENSOR OR THE THE POWER STEERING PUMP

SON WAS DRIVING CAR AND THE STEERING LOCKED. VEARED OFF ROAD AFTER TURNING ONTO STREET, WENT OVER CURB ONTO SIDEWALK AND HIT LIGHT POLE AND CONCRETE BENCH, STOPPING INCHES FROM A BUILDING. CAR WAS TOTALED

AT LOW SPEEDS THE STEERING WHEEL WILL NOT TURN. TAKES GREATER EFFORT THAN MY STRENGTH CAN HANDLE. ALSO SMELL A LIGHT BURNING SMELL WITH IT. FEELING EVERY BUMP WITH THIS ISSUE TOO SO MAY BE IN THE SUSPENSION BUT CANNOT DIAGNOSE YET.

WE HAD TRUCK SINCE NEW. WE HAVE CONSISTENT SUSPENSION PROBLEMS INCLUDING STRUTS AND BUSHINGS. THE PARTS WERE DESIGNED FOR CAR AND NOT HEAVY SUV. THIS COULD RESULT IN ACCIDENT IF NOT REPAIRED AS INVOLVES STEERING AND DIRECTION. WE HAVE ALSO HAD THE BRAKE BOOSTER REPLACED 5 TIMES TO DATE. IT STARTS SQUEAKING. GM HAS SAID IT WILL NOT EFFECT THE BRAKE BUT THEY CANNOT LUBRICATE OR REPAIR UNLESS REPLACED. THIS ALSO EFFECTS OTHER GM TRUCKS ON SAME LAMBDA PLATFORM INCLUDING ACADIA AND TRAVERSE.

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 15 MPH, THEY HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVING THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEE PETERSON BUICK GMC OF YAKIMA LOCATED AT 410 S 1ST ST, YAKIMA, WA 98901, (509) 731-3946, WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING ASSEMBLY AND PUMP TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.