2011 BUICK ENCLAVE Complaints

I AM NOT SURE WHERE TRANSMISSION FALLS IN THE ABOVE LIST. EVER SINCE I PURCHASED THE VEHICLE IT ROLLS BACKWARDS WHEN STOPPED ON A HILL. I HAVE TO USE BOTH FEET TO KEEP IT FROM ROLLING BACK AND HITTING THE CAR BEHIND ME. I WAS TRYING TO BACK UP IN A PARKING SPACE THAT WAS UP HILL AND IT ROLLS FORWARD ALSO. I ASKED THE DEALERSHIP NOT LONG AFTER I DISCOVERED THIS ISSUE AND THEIR RESPONSE WAS OH IT IS SUPPOSED TO DO THAT. I FIND THAT HARD TO BELIEVE, IT IS DANGEROUS. IT'S NOT LIKE THIS IS A 5 SPEED WITH A CLUTCH BUT THAT IS HOW YOU HAVE TO TREAT IT ON HILLS.

WE OWN A 2011 BUICK ENCLAVE WITH 84240 MILES. AFTER A ROUTINE OIL CHANGE WERE SHOCKED TO FIND OUT FROM THE DEALER THAT THERE IS NOW A LEAKING STEERING RACK AND STEERING PUMP THAT WILL NEED TO BE REPLACED NEITHER OF WHICH ARE COVERED BY GM . THE COST IS OVER $2300.00. THIS IS MY WIFE'S CAR AND IS USED DAILY TO TRANSPORT NOT ONLY OUR OWN BUT OTHER CHILDREN AS WELL. WE HAVE NO CHOICE BUT TO REMEDIATE THE PROBLEM. AFTER DOING VERY LITTLE RESEARCH IT IS OBVIOUS THAT THIS IS A KNOWN DEFECT AND THAT GM IS CHOOSING TO IGNORE THE RISK TO THOSE DRIVING THEIR VEHICLES. THIS IS ACTUALLY OUR SECOND ENCLAVE AND UNTIL KNOW WE HAVE ENJOYED THEIR RELIABILITY AND THE SERVICE WE HAVE RECEIVED. BASED ON THIS EXPERIENCE IT WILL BE THE LAST GM CAR WE BUY. WE WILL BE SEEKING REIMBURSEMENT FROM GM. *TR

INACCURATE FUEL GAUGE READING OF MY 2011 BUICK ENCLAVE. HAS BEEN HAPPENING FOR THE LAST MONTH AND A HALF. I FILL MY TANK UP AND IT STILL READS THAT THE TANK HASN'T BEEN FILLED, ALSO INDICATES THAT I ONLY HAVE SAY 60 MILES WHEN AFTER A FILL UP IT SHOULD READ A RANGE OF AT LEAST 300 MILES. *TR

CHECK ENGINE LIGHT CAME ON AND VEHICLE SUDDENLY REDUCED SPEED WHILE DRIVING ON RESIDENTIAL STREET. MESSAGE DISPLAYED ON PANEL, "ENGINE SPEED IS REDUCED." IN A SEPARATE ISSUE, WE WERE ADVISED BY THE DEALERSHIP TO KEEP DRIVING THE VEHICLE EVEN IF THE CHECK ENGINE LIGHT APPEARS TO EMPTY OUT THE FUEL. THE DEALERSHIP BELIEVES THE FUEL IS BAD. THIS MAY BE RELATED TO THE FIRST ISSUE, BUT I AM UNSURE. *TR

WHILE DRIVING ON THE I495 BELTWAY IN MD A WARNING CHIME SOUNDED AND THE DRIVER'S DISPLAY STATED THE " SERVICE TRACTION CONTROL, SERVICE STABILITRAK", THEN DISPLAYED "ENGINE POWER REDUCED" . THIS OCCURRED WHILE DRIVING AT 60MPH IN HEAVY TRAFFIC. LOSS OF POWER MADE IT VERY DIFFICULT TO MANEUVER THE VEHICLE FROM THE CENTER HIGHWAY LANES TO THE SHOULDER. LOSS OF POWER NEARLY CAUSED AN ACCIDENT DUE TO CARS TRAVELING AT SPEED FROM BEHIND. WIFE AND TWO YOUNG CHILDREN IN THE CAR AT THE MADE SITUATION EXTREMELY STRESSFUL!! FOLLOWED INSTRUCTIONS IN DRIVER'S OPERATING MANUAL( TURN OFF ENGINE, WAIT 15 SECONDS AND TURN VEHICLE BACK ON TO RESET SYSTEM). THIS PROCESS WORKED BUT WE HAD THE REPEAT THE PROCESS TWO MORE TIMES DURING THE 40+ MILE DRIVE HOME. *TR

WHILE I WAS GETTING READY TO MERGE ONTO A HIGHWAY I HEARD A "PINGING NOISE" THEN A "THUD". I IMMEDIATELY PULLED OVER TO FIND THE THE DRIVE TRAIN OR DRIVE SHAFT HAD JUST FALLEN OUT OF MY CAR ONTO THE ROAD. *JS

TL*THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE REAR DRIVER'S SIDE COIL SPRING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

LETTER FROM CONSTITUENT REGARDING A PROBLEM WITH HER 2011 BUICK ENCLAVE; SHE IS REQUESTING AN EXPEDITIOUS RECALL OR SPECIAL COVERAGE/FULL REIMBURSEMENT EXPENSE FOR THE POWER STEERING RACK REPLACEMENT REPAIR. *SMD THE CONSUMER STATED WHILE DRIVING, THE STEERING WHEEL FELT LOOSE AND THE VEHICLE FELT UNSTEADY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. A DIAGNOSIS REVEALED THE POWER STEERING RACK WAS LEAKING. *JB

DECEMBER 2014 LIFT GATE WAS UP AND SUDDENLY CAME DOWN AND HIT MY WIFE WITH GREAT FORCE. THIS HAPPENED TWICE BUT NOT CONSISTENTLY. SUBSEQUENTLY WAS TAKEN TO A CHEVROLET/GM DEALERSHIP, FOUND BOTH STRUTS NOT HOLDING PRESSURE AND WERE REPLACED AT OWNER'S EXPENSE. ON THE MORNING OF JANUARY 9,2015 DRIVING DURING A SNOW STORM ON AN INTERSTATE SUDDENLY VEHICLE LOST STABILTRAB,TRACTION CONTROL AND ENGINE POWER WAS REDUCED TO 15 MPH. DUE TO THE WEATHER TRAFFIC WAS GOING SLOWER THAN NORMAL. CAR DRIVEN TO A CHEVROLET/GM DEALER WHERE THE THROTTLE BODY WAS REPLACED AT OWNER'S EXPENSE. ON JANUARY 14, 2015 OWNER BROUGHT CAR TO HAVE POWER STEERING PUMP REPLACED DUE TO GM SEPTEMBER 2014 NOTICE AND OWNER INFORMED THAT POWER STEERING RACK WAS LEAKING. ALTHOUGH NOT REPLACING THE POWER STEERING RACK WOULD LEAD TO FAILURE OF THE NEW POWER STEERING PUMP, THIS COMPONENT WAS NOT COVERED. OWNER PAID A PORTION TO HAVE THE RACK REPLACE. THIS REPAIR REQUIRED A FRONT END ALIGNMENT FOR WHICH THE OWNER PAID FOR. *TR

I WALKED OUT AND TRIED TO OPEN MY CAR WITH THE REMOTE AND IT DID NOT WORK. SO I USED THE KEY TO GET IN IT AND TRIED TO START IT AND NOTHING. THEN I COULD NOT GET THE KEY OUT OF IT EITHER. I WAS PANICKED I NEEDED TO GET TO WORK. MY HUSBAND LATER JUMPED IT AND TOOK THE BATTERY TO GET LOOKED AT. NOTHING WAS WRONG WITH THE BATTERY. I DROVE IT A DAY LATER AND MY AIR CONDITIONING WAS BLOWING HEAT ON THE DRIVERS SIDE AND COLD AIR ON THE PASSENGERS SIDE. I JUST BOUGHT IT IN JULY WITH 28,999 MILES ON IT. AT 36,762 MILES THERE SHOULD BE NO PROBLEMS. *TR