2011 BUICK ENCLAVE Complaints

AT APPROXIMATELY 18000 MILES I NOTICED THAT MY MICHELIN TIRES HAD SMALL CRACKS IN THEM. SINCE THEY WERE NOT WORRISOME AT THAT TIME, I JUST DECIDED TO KEEP AN EYE ON MY TIRES, FOR BULGES OR LARGER CRACKS. I RECENTLY HAD MY TIRES REPLACED, LESS THAN 40000 MILES ON THEM BECAUSE I WAS GETTING READY TO GO ON A ROAD TRIP AND DIDN'T WANT TO TAKE THE CHANCE. MY TIRES WERE HEAVILY CRACKED AND ONE WAS LOSING AIR DAILY. I FIRST CONTACTED GM DIRECTLY (PRIOR TO REPLACING THE TIRES) TO SEE IF THEY WERE UNDER WARRANTY OR KNOWN DEFECTIVE/RECALL ITEMS. WHEN I SPOKE TO THE DEALER ABOUT THE TIRES BEING DEFECTIVE, THEY INSISTED THE TIRES WERE NOT DEFECTIVE, THAT MICHELIN ADDS SILICA TO THEIR TIRES IN THE MANUFACTURING PROCESS AND THE SILICA ADDITION DOES NOT DO WELL IN HOT/DRY CLIMATES. THEY INDICATED THAT BECAUSE MICHELIN DOES ADD SILICA ON PURPOSE THE TIRES ARE NOT DEFECTIVE. MY ARGUMENT IS THAT THE TIRES ARE DEFECTIVE IF THEY DO NOT MAINTAIN THEIR INTEGRITY IN ALL CLIMATES. MY BUICK DEALERSHIP DID NOT HONOR THE BUICK WARRANTY. REF NHTSA ID NUMBER 10543165, AS I AM NOT THE ONLY CUSTOMER WITH THE PROBLEM AND TIRE INTEGRITY IS A VERY IMPORTANT SAFETY FEATURE ON VEHICLES. THIS NEEDS TO BE INVESTIGATED AND A RECALL ISSUED. I REPLACED MY TIRES WITH GOODYEAR TIRES AT JUST UNDER $900. ON A $50,000 CAR, HAVING TO REPLACE TIRES BEFORE 3 YEARS / 40,000 MILES IS UNACCEPTABLE. JUST IN CASE GM LOOKS AT THESE COMPLAINTS. YOU HAVE LOST A LOYAL CUSTOMER. I'VE BOUGHT 6 BRAND NEW GM CARS AND ONE SLIGHTLY USED GM CAR. HALF OF THOSE CARS HAVE HAD PROBLEMS, WHY I HAVE REMAINED A LOYAL CUSTOMER, WHO KNOWS... *TR

WE WERE DRIVING DOWN THE HIGHWAY AT 65 MPH THE STABILITRAK / TRACTION CONTROL LIGHT CAME ON FOLLOWED BY AN ENGINE REDUCED POWER WARNING AND THE VEHICLE SLOWS FROM 65 MPH TO 30 MPH IN ABOUT 3 SECONDS. THE ERROR MESSAGE CLEARS ITSELF WHEN THE VEHICLE IS TURNED OFF AND LEFT OFF FOR 1 TO 5 MINUTES. THE SECOND TIME THIS HAPPENED WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE CODES AS A CHECK ENGINE LIGHT WAS ALSO ON. THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE ERROR MESSAGE CODE INDICATED AN IDLE PROBLEM. THE DEALER DIAGNOSED AND THE TSB STATED TO RELEARN THE IDLE WHICH COST ABOUT $220. THIS PROBLEM OCCURRED TWO MORE TIMES WITH SIMILAR DECELERATIONS FROM 45+ TO ABOUT 25 -30 MPH IN 3 SECONDS. THE CAR FORUMS ON THE INTERNET FOR CHEVY TRAVERSE, GMC ACADIA LIST MANY PEOPLE WITH SIMILAR ISSUES. MANY HAVE CALLED GM AND HAVE BEEN TOLD THAT GM IS NOT AWARE OF THIS AS A MAJOR PROBLEM. SOME CLAIM THERE WAS A PRIVATE RECALL ON THE 2010 MODELS. *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE PLACING ITEMS INSIDE THE VEHICLE, THE LIFTGATE SLAMMED CLOSED AND HURT THE CONTACT'S BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

I WAS DRIVING ON A 2 LANE ROAD IN A 55MPH ZONE, AT 40MPH ACCELERATED TO PASS A VEHICLE AND ACCELERATOR PEDAL TOOK OVER AND ACCELERATED TO 87 MPH AND WOULD NOT RELEASE. BRAKE WAS STIFF AND WOULD NOT SLOW VEHICLE OR RELEASE ACCELERATOR. AFTER 30 SECONDS OF JIGGLING GAS AND BRAKE PEDALS IT CAME BACK UNDER CONTROL AND RELEASED. RPM GAUGE WAS GOING UP AND DOWN AT THIS TIME AS WELL. THIS PROBLEM NEARLY CAUSED A CRASH IF ANOTHER CAR WAS IN THE LANE OR ONCOMING TRAFFIC. *TR

2011 BUICK ENCLAVE, ALL RECALLS COMPLETED. WHEN TURNING INTO DRIVEWAY FROM A TOTAL STOP VEHICLE EXPERIENCED UNEXPECTED ACCELERATION AND CRASHED THROUGH PART-WAY UP GARAGE DOOR, SIDE WALL OF GARAGE, (RIGHT WHEEL OVER 6" CONCRETE FOUNDATION), PUSHED ITEMS STORED IN GARAGE INTO FRONT WALL AND MOVED WALL 12" INTO LAUNDRY ROOM. VEHICLE STOPPED WHEN LEFT FRONT WHEEL HIT CONCRETE STEP INTO SERVICE DOOR ALTHOUGH TIRE LEFT TREAD MARK ON FLOOR UNTIL ENGINE TURNED OFF. DISTANCE TRAVELED WAS ABOUT 2 1/2 CAR LENGTHS. DAMAGE TO RIGHT FRONT MAINLY. $12,300 DEALER ESTIMATED DAMAGE. DRIVER SUFFERED SOFT TISSUE BRUISING, CHIPPED TOOTH, SORENESS. AIR BAGS DID NOT DEPLOY. ODB SHOWED NO DTC CODES. VEHICLE VISUALLY/MANUALLY INSPECTED BY DEALER PER INSURANCE COMPANY REQUEST - NOTHING FOUND. CLAIM FILED WITH ESIS/GM CENTRAL CLAIMS UNIT. EDR, SDM & CDR DATA WERE DOWNLOADED USING BOSCH SOFTWARE AND PICTURES TAKEN OF VEHICLE. DATA/PICTURES WERE TURNED OVER TO GM INVESTIGATORS. OWNER CONTACTED ONSTAR FOR DATA BUT NOTHING WAS RECEIVED BY THEM. HOWEVER, INITIAL SDM DATA INDICATES 'ONSTAR DEPLOYMENT STATUS DATA SENT' AND 'SDM RECORDED VEHICLE VELOCITY CHANGE DATA SENT.' INVESTIGATION CURRENTLY 3 MONTHS ON-GOING, VEHICLE UNTOUCHED. VEHICLE ALSO PREVIOUSLY EXHIBITED ISSUE OF FREE ROLLING BACKWARD OR FORWARD WHEN STOPPED ON AN INCLINE. AUTO TRANSMISSION AND TORQUE CONVERTER WOULD NOT HOLD VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE CAR UNDER WARRANTY STEERING WHEEL MADE GRINDING SOUNDS...I HAD BEGUN TO BELIEVE I HAD AN ANTI-FREEZE LEAK AS I ALSO SMELLED AN ODOR LIKE ONE. TOOK CAR TO DEALER AND HE FIXED STEERING HOUSING AND SMELL AND GRINDING WENT AWAY..HOWEVER, NOW WITH CAR OUT OF WARRANTY, SAME SYMPTOMS WITH STEERING WHEEL GRINDING LOUDLY WHAT AM I TO DO? AFTER READING OTHER COMPLAINTS, I THINK THERE IS PROOF OF A PROBLEM WHICH SHOULD BE A RECALL ISSUE AND BUICK SHOULD TAKE NOTE. *TR

AIR CONDITIONING WOULD RUN BUT NOT COOL/COLD. A/C HIGH PRESSURE HOSE ASS'Y HAD TO BE REPLACED, LEAKING. ONE OF THE FENDERS HAD TO BE REMOVED TO DO REPAIR. COST $466.00. *TR

DRIVER EXITING A PARKING LOT DID NOT SEE MY VEHICLE AND DID NOT STOP. HIT MY VEHICLE MID WAY ON THE PASSENGER SIDE PUSHING MY VEHICLE SIDEWAYS CAUSING IT TO HIT A LIGHT POLE ON THE DRIVER SIDE FRONT FENDER AND HOOD. AIR BAGS DID NOT DEPLOY AND SEAT BELT DID NOT WORK CAUSING ME TO HIT THE STEERING WHEEL WITH MY CHEST AND MY KNEE ON THE DASH. I WAS TAKEN TO EMERGENCY ROOM. NOTHING WAS BROKEN BUT HAD EXTENSIVE SOFT TISSUE, MUSCLE STRAINS AND CARTILAGE DAMAGE. AM STILL RECEIVING TREATMENT AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN ON A FLAT ROAD AND SLOWLY DISENGAGED THE BRAKE, THE VEHICLE STARTED ROLLING BACKWARDS. THE CONTACT MENTIONED THAT A GREAT AMOUNT OF PRESSURE HAD TO BE USED IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE PROBLEM PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.