2009 BUICK ENCLAVE Complaints

POWER STEERING FAILS AND THE WHEEL IS HARD TO STEER TO THE LEFT OR RIGHT. IT CONTINUES TO GET WORSE AND WORSE. IN ADDITION, AS WE WERE DRIVING DOWN THE STREET AT ABOUT 30 MPH AND ALL OF THE ELECTRICAL WENT OUT IN THE VEHICLE. WE STOPPED THE VEHICLE, RESTARTED IT, AND THE PROBLEM WENT AWAY. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V118000 (AIR BAG). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE AS A RESULT THE REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER ISSUED A NOTIFICATION LETTER STATING THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER DID NOT HAVE PARTS AVAILABLE TO PERFORM THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE TURNING (BOTH LEFT AND RIGHT) AT LOW SPEEDS THE VEHICLE RANDOMLY LOSES POWER STEERING CONTROL AND BECOMES VERY DIFFICULT TO COMPLETE THE TURN. COMPLETING THE TURNS BECOMES SO DIFFICULT, MY WIFE HAS TO STOP THE VEHICLE FORWARD MOTION AND BACK UP, OR WHEN CROSSING TRAFFIC, HAS TO CONTINUE IN A STRAIGHT PATH FROM WHERE CONTROL WAS LOST AND HOPE SHE CAN MAKE IT ACROSS TO AVOID A WRECK. TIMES OF OCCURRENCE ARE AT RANDOM WHEN MAKING TURNS ACROSS TRAFFIC FROM LOW SPEEDS, TURNING IN PARKING LOTS AND ANY OTHER TIME LOW SPEED TURNS ARE REQUIRED. FREQUENCY SEEMS TO BE INCREASING AS TIME GOES ON. *TR

POWER STEERING INTERMITTENTLY FAILS WHEN TURNING. VERY DANGEROUS WHEN CROSSING TRAFFIC DURING A LEFT TURN, OR WHEN MANEUVERING AROUND PEDESTRIANS IN PARKING LOTS. *JS

AT SPEEDS BETWEEN 25 AND 45 MPH, THE POWER STEERING FAILS AND THE WHEEL IS HARD TO STEER TO THE LEFT OR RIGHT. THE PROBLEM WAS INTERMITTENT; HOWEVER, THE PROBLEM IS PROGRESSIVELY GETTING WORSE. ON ONE OCCASION, I ATTEMPTED THE MAKE A RIGHT-HAND TURN AT AN INTERSECTION AND ALMOST HIT A CAR TO MY LEFT. AFTER THAT INCIDENT, I BROUGHT THE VEHICLE TO A CERTIFIED DEALER AND WAS TOLD THE POWER-STEERING GEAR AND PUMP NEED TO BE REPLACED AT A COST OF APPROX. $3,000. ADDITIONALLY, THE CONDITION DID NOT QUALIFY FOR WARRANTY WORK. I CONTINUE TO DRIVE THE VEHICLE BECAUSE I HAVE NO CHOICE AT THIS TIME, BUT I HAVE TO BE CAUTIOUS AT EVERY TURN AND STRONG-ARM THE STEERING ON OCCASION. NOT BAD FOR A $45,000 VEHICLE! THANKS BUICK! *TR

CAR BECAME ALMOST IMPOSSIBLE TO STEER WHEN DOING SLOW TURNS OR IN A PARKING LOT. THE DEALER SAID IT WAS THE POWER STEERING PUMP. IT WAS REPLACED ALONG WITH ALL THE OTHER PARTS AND SUPPLIES NEEDED. AFTER THAT IT SEEMED TO WORK OKAY. *TR

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

THE STEERING BEGAN MAKING STRANGE NOISES INTERMITTENTLY SOON AFTER WE BOUGHT IT. WE DIDN'T KNOW IF IT WAS JUST SOMETHING THAT WOULD GO AWAY, BUT OTHER THAN SLIGHT NOISES, IT WAS JUST A SMALL DISTRACTION. SOON, IT BECAME HARDER AND HARDER TO STEER AT TIMES, AND THE NOISES HAVE INCREASED. NOW, WE SOMETIMES ARE SCARED WE WILL NOT BE ABLE TO TURN THE WHEEL EFFECTIVELY AT THE NECESSARY TIMES, AND MY WIFE HAS HAD IT LOCK UP ON HER. WE ARE SCARED FOR OUR SAFETY. IN LOOKING ONLINE, IT IS CLEAR THAT THIS IS A MANUFACTURER DEFECT. WE HAVE TAKEN IT TO THE GM CHEVROLET DEALERSHIP, BUT THEY CAN'T REALLY FIX IT BECAUSE THERE IS NO "RECALL" ON IT, AND WE ARE OUT OF THE WARRANTY PERIOD. HOWEVER, HAD WE TAKEN IT INITIALLY, WE WOULD NOT HAVE KNOWN THAT THE INITIAL PROBLEM WOULD GET WORSE AND WORSE, BUT IT WAS THERE ALL ALONG. *TR

AT LOW SPEEDS THE POWER STEERING FAILS INTERMITTENTLY CAUSING SEVERE DIFFICULTY MANEUVERING NEAR PARKED CARS OR PEDESTRIANS. *TR

WHILE TRYING TO EXECUTE A U-TURN, THE POWER STEERING FAILED. ONCOMING TRAFFIC WAS ABLE TO SWERVE AROUND ME OR THIS WOULD HAVE RESULTED IN A COLLISION. THE POWER STEERING OFTEN FAILS WHEN ATTEMPTING TO TURN WHILE GOING SLOWLY. THIS IS A SERIOUS PROBLEM AND SAFETY CONCERN. *TR