2011 BUICK ENCLAVE Complaints

THIS PARTICULAR PROBLEM IS WITH THE CRUISE CONTROL MECHANISM AND IT'S ABILITY TO MANAGE THE COMMAND WHICH IS GIVEN. THE 1ST OCCURRENCE HAPPENED IN 01/2014, ON THE 1ST DRIVE OF THE DAY. TEMPERATURE WAS 44, SUNNY AND ROADS WERE DRY. I LOCKED IN THE CRUISE CONTROL AT 55 MPH AND WHEN I WENT TO DECREASE THE SPEED AND LOCK IT IN AT 45 MPH, THE CARS SPEED INCREASED 10 MPH AFTER ONE PRESS OF THE CRUISE CONTROL BUTTON. THE CAR QUICKLY INCREASED ITS SPEED UNTIL I REALIZED WHAT WAS HAPPENING AND PRESSED THE BRAKE. THE FOLLOWING WEEK IT HAPPENED 2 OTHER TIMES AT DIFFERENT SPEEDS (50 MPH AND 40 MPH). IN THE FIRST INSTANCE THE CRUISE WAS SET AT 40 MPH AND I WANTED TO INCREASE IT TO 55 MPH. AFTER ONLY PRESSING THE BUTTON TWICE, IT JUMPED 15 MPH DISPLAYING A CRUISE SPEED OF 65 MPH. IN THE 2ND INSTANCE, I WAS DECREASING SPEED FROM 55 MPH DOWN TO MATCH TRAFFIC (NO SPECIFIC SPEED WAS INTENDED) AND IT INCREASED THE SPEED 10 MPH AFTER THE 4TH OR 5TH PRESS OF THE CRUISE CONTROL BUTTON. I HAVE ACTUALLY WITNESSED THE SPEED CHANGE ON THE DISPLAY AND ADD 5, 10 OUR 15 MPH QUITE A FEW TIMES NOW. EACH TIME THE CAR WILL INCREASE ITS SPEED AFTER A FEW SECONDS DELAY. THERE HAS ALSO BEEN MULTIPLE INCIDENTS WHERE I WAS TRYING TO INCREASE SPEED AND IT ACTUALLY DECREASED SPEED. AFTER MULTIPLE INSTANCES, I BROUGHT THE CAR TO THE GM DEALERSHIP IN CARSON CITY, NV AND EXPRESSED MY CONCERN. THEY SAID THEY COULD DO NOTHING AS THEY COULDN'T DUPLICATE THE PROBLEM. THOUGH THIS HAPPENS QUITE FREQUENTLY, IT DOES NOT DO IT EVERY TIME. IT MUST BE NOTED THAT IT DOES NOT HAPPEN AT A PARTICULAR SPEED, AND HAPPENS BOTH ON INCREASING AS WELL AS DECREASING YOUR SPEED. THANK YOU FOR YOUR TIME AND CONSIDERATION ON THIS MATTER. *TR

VEHICLE EXPERIENCE SEVERE ROLL BACK WHEN ON AN INCLINE. IT IS VERY DANGEROUS AND THAT HAS HAPPENED TO ME MULTIPLE TIMES AND I AM AFRAID THAT I WILL HIT THE CAR OR STRUCTURE BEHIND ME. READING BUICK FORUMS IT SEEMS LINE MANY OTHERS ARE EXPERIENCING THIS PROBLEM AS WELL. *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HAVING A ROUTINE MAINTENANCE, THE DEALER INFORMED THE CONTACT THAT THE REAR BRAKES WERE WORN OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

WHEN MY BUICK HAS BEEN ON INCLINE IN THE DRIVE OR REVERSE GEAR, MY BUICK ROLLS BACKWARDS OR FORWARDS DEPENDING ON THE DIRECTION OF THE INCLINE WITHOUT STOPPING. IT MAKES IT NECESSARY TO HOLD THE BRAKE WITH ONE FOOT AND ACCELERATE WITH THE OTHER. THE PROBLEM USED TO BE A SMALL ROLL BACK BUT HAS RECENTLY BECOME TO A POINT WHERE THE CAR DOESN'T STOP ROLLING. THIS IS EXTREMELY DANGEROUS AS IT DOES NOT ALLOW THE DRIVER TO HAVE CONTROL OF THE CAR. I'M EXTREMELY WORRIED IN RESIDENTIAL AREAS WITH DRIVEWAYS ON AN INCLINE AS IT WILL MAKE IT HARD TO STOP THE CAR IF A KID IS EITHER IN FRONT OR BEHIND THE CAR WHEN THIS OCCURS. *TR

TL - THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE CRASHED INTO A DEER CAUSING THE VEHICLE TO CATCH ON FIRE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,000. PAM UPDATED 11/24/14*LJ UPDATED 8/17/2015*JS

2011 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SEAT INDICATOR FOR THE "SERVICE AIR BAG" AND SEAT BELT WARNING INDICATOR LIGHT COMES ON FOR NO REASON. *SMD THE CONSUMER STATED THE WARNING INDICATORS SOUNDED, WHEN THERE WAS NO ONE SITTING IN THE PASSENGER SEAT. BEFORE THE CONSUMER COULD GET TO THE DEALER, THE INDICATORS WENT OUT ON THEIR OWN. *JB

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL STARTED TO MAKE A SQUEAKY NOISE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEAR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 08/19/14*LJ UPDATED 07/06/2017 *CT

MY VEHICLE STRUCK THE BACK OF A STOPPED SEMI AT 25 MPH. HAD SEVER DAMAGE TO HOOD, DRIVER SIDE HEADLIGHT, FENDER, DOOR, WINDOW, DRIVER SIDE WINDSHIELD, FRONT FRAME, WIPER MOTOR AND FRONT BUMPER. ONLY HAD IGNITION SHUT OFF AIRBAG AND ON STAR WAS NOT NOTIFIED. AFTER TWO RECALLS FOR AIRBAGS ONE IN JUNE OR JULY OF 2013. I TOOK THE VEHICLE FOR THE SECOND RECALL LATER THAT DAY I WAS HIT WHILE MAKING A RIGHT TURN BY A VEHICLE THAT RAN A RED. I WAS TURNING FROM A STOP. NO NOTIFICATION AGAIN. *TR

ENTERED 4 WAY INTERSECTION AFTER LIGHT TURNED GREEN. STRUCK ON DRIVER SIDE FRONT AREA BY A VEHICLE RUNNING A RED LIGHT ( DRIVER CITED) TRAVELING AT APPROXIMATELY 45 MPH. NONE OF THE AIR BAGS DEPLOYED. INJURIES TO ME INCLUDE FRACTURED RIBS, TORN ROTATOR CUFF AND INJURED LEFT KNEE. REQUIRED HOSPITAL VISIT. *TR

SIMILAR TO THE RECENTLY ANNOUNCED RECALL ON 2014 BUICK ENCLAVES FOR A FAULTY GAS GAUGE, THE SAME PROBLEM OCCURS ON THE 2011 MODEL THAT I JUST PURCHASED AS WELL. I HAVE OWNED THE VEHICLE FOR 6 WEEKS AND 3 TIMES HAVE EXPERIENCED THE GAS GAUGE INDICATE AN INACCURATE AMOUNT OF FUEL. TWICE AFTER THE VEHICLE WAS TURNED OFF AND TURNED BACK ON, THE GAUGE RESET TO AN ACCURATE READY. HOWEVER ONE AFTER TURNING THE VEHICLE OFF TWICE, THE GAS GAUGE DID NOT RESET.....IT WAS NOT UNTIL THE FOLLOWING DAY THAT THE GAS GAUGE GAVE A ACCURATE READING. *TR