2011 BUICK ENCLAVE Complaints

REPORTED ISSUE TO DEALER OF CAR MAKING WHINING NOISE AT LOW SPEEDS. DEALER SAYS I NEED A NEW POWER STEERING RACK, HOSES AND POSSIBLY A NEW PUMP! THE CAR IS A IS ONLY A 2011 AND VERY WELL MAINTAINED! SPOKE WITH GM - THEY CONTACTED DEALER WONDERING WHY NO RECALL SINCE EVERY SINGLE FORUM I READ HAS HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS SAME EXACT ISSUE. I WAS FURIOUS THAT THEY REFUSE TO ACKNOWLEDGE THIS AS A PROBLEM. THEY SAY THAT THERE ARE NOT ENOUGH POWER STEERING NOISE PROBLEMS REPORTED TO REQUIRE THEM TO ISSUE A RECALL. THEY SAY THAT THEY ARE NOT RESPONSIBLE FOR THIS DECISION. IT IS A FEDERAL SAFETY ISSUE AND THAT THEY ISSUE RECALLS BASED ON NUMBERS, HOWEVER, THIS HAS NOT HAPPENED OFTEN ENOUGH TO ISSUE A RECALL. THEY ARE OFFERING ME A "DEAL" TO GET THE CAR FIXED AT MY DEALER. THEY WILL PAY ALL BUT $500 TOWARD THE RACK AND LABOR. I NEED TO COVER THE HOSES AND POSSIBLY THE PUMP IF IT IS BAD. ALSO, IF THERE IS A RECALL IN THE FUTURE I WILL BE REIMBURSED RETROACTIVELY FOR MY EXPENSES. ISN'T THIS AN ADMISSION THAT THERE IS A PROBLEM??? I AM SO ANGRY! MY DEALER, HOWEVER SINGS A DIFFERENT TUNE FROM GM. SAYS THAT THIS PROBLEM EXISTS QUITE FREQUENTLY IN THE ENCLAVE, ACADIA AND THE CHEVY TRAVERSE...... I AM NOT SURE THAT I BELIEVE OR TRUST ANYTHING THEY HAVE TO SAY! I HAVE A 2011 ENCLAVE (WHICH I ABSOLUTELY LOVED UP UNTIL NOW!) WITH 60K ON IT. NOW OUT OF WARRANTY - EVENTUALLY THIS WILL HAVE TO BE FIXED - LEAVING A VERY LARGE DENT IN MY POCKET AND A HOLE IN MY HEART BECAUSE I REALLY THOUGHT I WOULD HAVE THIS CAR FOR A LONG TIME. HOWEVER, ONCE IT IS PAID OFF I AM DUMPING IT. NO MORE BUICKS OR GM CARS FOR ME. NOT EVER! I REALLY WISH THAT SOMEONE WOULD BEGIN INVESTIGATING GM AND THIS ISSUE. IT IS A HUGE SAFETY CONCERN, NOT TO MENTION A VERY EXPENSIVE FIX. PLEASE CONTACT ME TO DISCUSS AND LET ME KNOW WHAT CONCERNED FOLKS SUCH AS MYSELF CAN DO TO DEAL WITH THIS! THANK YOU!!!!! *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.

DRIVING ON HIGHWAY. WARNING LIGHT FOR STABILITRACK CAME ON, THEN ENGINE POWER REDUCED LIGHT. IN SECONDS NO POWER TO VEHICLE. COULD NOT ACCELERATE AT ALL AND VEHICLE SLOWED ON ITS OWN. EXTREMELY DANGEROUS IN TRAFFIC WHEN TRYING TO PULL OVER WITH NO POWER. MANUAL SAYS TURN OFF CAR WAIT 15 SECONDS TO CORRECT PROBLEM. ASSUMING YOU DON'T GET KILLED PULLING OVER FIRST, NICE IDEA. DOESN'T WORK. HAD TO STOP VEHICLE MORE THAN TEN TIMES ON WAY HOME DUE TO SAME PROBLEM. BROUGHT VEHICLE INTO DEALER. SAME PROBLEM PERSISTS. *TR

WATER PUMP FAILED, CAR OVERHEATED. STRANDED WIFE AND DAUGHTER 2 HOURS. PART FIXED UNDER RECALL GM CAMPAIGN 13079. NEVER NOTIFIED OF RECALL PRIOR TO INCIDENT. *TR

DRIVING OFF OF A HIGHWAY. SUDDEN ENGINE SEIZE STEERING LOCK AND ZERO POWER. CAR ROLLED TO A COMPLETE STOP. LUCKILY WE WERE IN A TURNING LANE AND WERE ABLE TO ROLL INTO A SAFE WAITING AREA. NO ONE IN THE VEHICLE WERE INJURED BODILY YET THE MENTAL ANGUISH AND FEAR WAS UNBEARABLE. HAD THIS HAPPENED ON THE HIGHWAY FIVE MINUTES EARLIER , WITH THE HEAVY TRAFFIC, I AM SURE THERE WOULD HAVE BEEN MUCH MORE SERIOUS OUTCOME. THE CAR HAS SINCE BEEN SERVICED. REPLACED WERE A BROKEN ENGINE BELT., AND BAD TENSIONER. WHAT I DON'T UNDERSTAND IS HOW A 3 YEAR OLD CAR COULD FAIL SO TERRIBLY. I AM NOW PETRIFIED TO DRIVE MY ENCLAVE FOR FEAR OF OTHER FAULTY PARTS. SERVICE WAS PERFORMED AT FERMAN GMC ON NOVEMBER 11, 2013 IN LUTZ FLORIDA. THIS WAS THEIR FIRST ENCOUNTER WITH SUCH A PROBLEM. VERY SCARY EXPERIENCE FOR ALL INVOLVED. EVERY TIME I SEE A BUCK I RECALL THAT NIGHT IN MY MIND. I STILL HAVE NOT DRIVEN THE CAR SINCE IT HAS BEEN REPAIRED AND HOME. NOT SURE I CAN EVER TRUST THIS BRAND AGAIN. I WAS TOLD A FAULTY TENSIONER CAUSED THE ENGINE BELT TO SNAP. HORRIBLE. *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO THE SIDE OF A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT T WAS NOT FILED. THERE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

MY AIR BAG LIGHT CAME ON WHEN I STARTED MY BUICK ENCLAVE NEVER WENT OFF THE WHOLE TIME DRIVING. THIS IS THE SECOND TIME IT'S HAPPENED

WHEN CAR IS ON A INCLINE WHEN YOU TAKE YOUR FOOT OF BRAKE IT ROLLS BACKWARD,JUST PURCHASE THE CAR ON 8/8/2013 TOOK IT BACK TO DEALER THEY SAY THAT'S HOW IT IS,NOTHING WRONG.(SAFETY HAZARD??) *TR

MY VEHICLE WAS ORIGINALLY EQUIPPED WITH MICHELIN LATITUDE TOUR 255/60R19 TIRES. AT JUST OVER 16,000 MILES I NOTICED CRACKS IN THE SIDEWALLS. AT 20,000 MILES A REPRESENTATIVE FROM MICHELIN ASSURED ME THAT IT WAS NOT A CONCERN. AT 22,000 MILES I PRESENTED THE VEHICLE TO THE SELLING DEALER AND WAS PROVIDED WITH A SERVICE BULLETIN WHICH STATED THAT THE STANCE OF THE MANUFACTURER WAS THAT THE CONDITION WAS ONLY INCIDENTAL ENVIRONMENTAL DAMAGE AND POSED NO SAFETY CONCERN. SINCE THAT TIME, I HAVE CONTACTED BOTH THE TIRE AND VEHICLE MANUFACTURERS WITH NO RESOLUTION. I CAN PROVIDE CASE NUMBERS AND EMAILS. THE TIRE MANUFACTURER HAS ISSUED A RECALL FOR THIS MODEL TIRE BUT THEY TELL ME THAT THE NUMERICAL RUN OF MY TIRES IS NOT INCLUDED. POSSIBLY THE SCOPE OF THE RECALL IS TOO NARROW. MY CONTENTION IS THAT THIS IS A DEFECTIVE PRODUCT AND A MAJOR SAFETY CONCERN FOR MYSELF, MY FAMILY, AND OTHER MOTORISTS. BECAUSE THE CONDITION HAS WORSENED SO MUCH IN SO FEW MILES, I FEEL THAT MICHELIN AND GENERAL MOTORS NEED TO ADDRESS THE PROBLEM IMMEDIATELY. THE TIRES SHOULD BE REPLACED UNDER WARRANTY, NOT AT THE PRO-RATE POLICY NOW IN PLACE. ANY ASSISTANCE WITH THIS SITUATION WOULD BE GREATLY APPRECIATED THANK YOU *TR

THE SERVICE AIRBAG SOON LIGHT CAME ON, AT WHICH TIME I TOOK THE VEHICLE TO A LOCAL DEALER. AFTER THEY REPAIRED THE VEHICLE, THE SAME LIGHT CAME ON WITHIN 2 WEEKS. SINCE THAT TIME I HAVE TAKEN THE VEHICLE IN APPROXIMATELY 6 MORE TIMES FOR THE SAME ISSUE. THE LAST TIME THE DEALERSHIP ADVISED THAT THEY HAD REPLACED EVERYTHING AND NOW WERE REPLACING THE COMPUTER FOR THE AIRBAG SYSTEM. AFTER THE LAST REPAIR, THE LIGHT HAS COME BACK ON. THIS TIME THE VEHICLE MADE IT APPROXIMATELY 3 WEEKS. *TR