2017 BUICK ENCLAVE Complaints
View complaints related to 2017 BUICK ENCLAVE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2017 BUICK ENCLAVE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 BUICK ENCLAVE- DEWITT, MI
WE WERE DRIVING OUR BUICK ENCLAVE ON I 94 EXPRESSWAY NEAR MERRIMAN ROAD NEAR DETROIT METRO AIRPORT WHEN WE HIT A CONSTRUCTION ZONE. WE SLOWED DOWN TO 15 MPH WHEN CAR BEHIND HIT US GOING FULL HIGHWAY SPEED. THERE WERE 4 PEOPLE IN THE CAR. 2 OF THE PEOPLE (THE DRIVER AND PASSENGER BEHIND THE DRIVER) DID NOT HAVE THE SHOULDER SEAT BELT HOLD. THE DRIVER HIT THE STEERING WHEEL AND THE PASSENGER HIT THE BACK OF THE DRIVERS SEAT. THE AIRBAG DID NOT DEPLOY. THE ANSWER FROM GM WAS A SIMPLE 'WELL IT SHOULD HAVE'. WE BOUGHT THE CAR WITH 13000 MILES FROM TODD WENDELL IN WESTLAND MICHIGAN. THEY SAID WHEN THEY CERTIFY A USED CAR THEY DO NOT CHECK SEAT BELTS. THEY SAID THEY WOULD CHECK ON THAT A WEEK AGO AND CALL BACK (THEY DID NOT). CALLED BACK 4 DAYS AGO AND NO RETURN CALL. GM SAID THEY WERE GOING TO LOOK AT THE CAR BUT NEVER DID. I AM ABOUT READY TO SEND TITLE TO AAA AND THE CAR WILL BE GONE. ENCLAVES HAVE A HISTORY OF SEAT BELT FAILURE. I AM HERE TO SAY THEY HAVE NOT FIXED THE PROBLEM..THEY NEED TO DEAL WITH THIS BEFORE OTHERS ARE HURT!
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- BRISTOLVILLE, OH
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 70 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL FOR ASSISTANCE WITH DRIVING IN TRAFFIC. ONCE THE CRUISE CONTROL WAS DISENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT MANAGED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL FOR MORE THAN TWO MINUTES. THE VEHICLE WAS TAKEN TO SIMS BUICK-GMC (3100 ELM RD NE, WARREN, OH 44483, (330)-984-4690) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENCLAVE- NIPOMO, CA
MY CAR WHICH I HAVE HAD FOR 9 MONTHS IS TAKING ON WATER FROM RAIN. IT SHORTED OUT THE EGNITION SWITCH, AND AFTER RAIN YESTERDAY IT DID IT AGAIN. IT WONT TURN START AT TIMES, OR IT WONT TURN OFF! LOOKING THROUGH BUICK FORUMS THESE HAVE BEEN HAVING THESE PROBLEMS SIENCE 2008 WITH HEAVY RAIN!
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- BROWNTOWN, WI
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED AND THE SERVICE STABILITY TRACK INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEARTH CHRYSLER DODGE JEEP RAM (608-519-4698, LOCATED AT 602 8TH ST, MONROE, WI 53566) TO BE DIAGNOSED, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO THE SAME DEALER TO INVESTIGATE THE FAILURE. THE TECHNICIAN WAS INSTRUCTED TO REPLACE THE TRANSMISSION, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *TR *TR
Source: CONSUMER LETTER -
2017 BUICK ENCLAVE- LOCKHART, TX
WAITING IN LINE AT SONIC DRIVEWAY STARTED REVERSING AT BREAKNECK SPEEDS - FINALLY STOPPED AFTE R JUMPING A CURB AND HITTING A HEAVY PICKUP, AIR BAGS DID NOT OPEN MALFUNCTION OF VEHICLE SEVERAL DAYS BEFORE THE GEAR SHIFT SEEMED STICKY
Source: NHTSA WEB SITE -
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2017 BUICK ENCLAVE- DACULA, GA
HEARD A RATTLE OR FLUTTERING SOUND COMING FROM FRONT AREA OF ENCLAVE, TOOK TO DEALER ON 12/21/2017 AND WAS INFORMED AFTER HAVING A TEST DRIVE AND INSPECTION ,SOUND WAS AN A/C HOSE CONTACTING ANOTHER HOSE , DEALER IN BUFORD ,GA STATED ISSUE WAS REPAIRED. WHILE TRAVELING NORTH 12/26/17 ON INTERSTATE 85 AT APPROX. 65 MPH AND HEARD THE SAME SOUND AGAIN ONLY NOT AS LOUD CONTINUED ON TO NASHVILLE TN , WHILE TRAVELING ON NORTH ON 12/27/17 HEARD THE SOUND AGAIN ON KEPT GETTING LOUDER ,THIS TIME WAS ABLE TO SEE A SMALL BLACK OBJECT FLAPPING IN THE FRONT OF THE SUV. WAS ABLE TO PULL OFF AND UPON LOOKING AT FRONT OF MY SUV SPOTTED THAT THE BUG GUARD WAS LOOSE AND AN APPROX. 3 INCH PIECE WAS MISSING FROM BUG GUARD. VERY DISAPPOINTED THAT THE GUARD WAS APPLIED WITH JUST ADHESIVE WHEN PURCHASED FROM THE DEALER. NOW FRONT OF VEHICLE HAS PAINT AND METAL DAMAGE FROM THIS CHEAP GM BUG GUARD!!! IN MY OPINION THIS IS A CHEAP PRODUCT THAT GM COMPANY IS OFFERING TO CUSTOMERS WHO PURCHASE THEIR VEHICLES!!
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- SOUTH PADRE ISLAND, TX
AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- YORKTOWN HEIGHTS, NY
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- O' FALLON, MO
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING THE VEHICLE, THERE WAS A DISTRACTING REFLECTION FROM THE DASHBOARD ONTO THE WINDSHIELD, WHICH IMPAIRED DRIVING. WHILE THE CONTACT WAS DRIVING TOWARDS THE SUNLIGHT, IT SEEMED AS IF THE WINDSHIELD WERE FRACTURED. THE VEHICLE WAS TAKEN TO SUNTHRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST PETERS, MO 63376, (636) 939-0800) TO BE INSPECTED, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125. UPDATED 11/02/17*LJ CONSUMER STATED THIS STRIP IS DESIGNED TO LIGHT UP A BLUISH GLOW AT NIGHT ACROSS THE DASH BOARD DOORS. SERVICE MANAGER STATED THERE SEEMS TO BE AN INHERENT FLAW IN THE DESIGN OF THE 2017 ENCLAVE UPDATED 7/16/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENCLAVE- CHESTERFIELD, MI
THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.
Source: NHTSA WEB SITE