2011 BUICK ENCLAVE Complaints

THE BACK AUTOMATIC LIFT GATE WAS ACTIVATED. THE LIFT GATE OPENED PROPERLY BUT WHEN IT WAS OPENED COMPLETELY THE LOCKING MECHANISM FAILED AND THE DOOR FELL CLOSED. LUCKILY I WAS NOT STANDING IN THE DOOR OPENING. I TRIED THE LIFT GATE ONCE MORE AND IT RESPONDED EXACTLY THE SAME WAY AND I TRIED TO STOP THE GATE FROM CLOSING AND COULD NOT, THE DOOR CLOSED EVEN THOUGH I WAS TRYING TOM HOLD IT UP. I HAVE TAKEN THE CAR TO THE BUICK DEALER AND IT HAS BEEN REPAIRED. *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE MOLDING COVER FOR THE DRIVER'S SIDE SEAT CONTROLS FAILED. THE CONTACT STATED THE SEAT DID NOT STOP OPERATING, BUT THE WIRES FOR THE CONTROLS WERE EXPOSED HAPHAZARDLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE PART WAS REPLACED. THE DEALER STATED THAT THE CONTROLS WOULD HAVE FAILED IF THEY WERE NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 20,000.

OUR BUICK ENCLAVE 2011 HAD JUST STARTED DOWN THE DRIVEWAY WHEN IT GOT SLIGHTLY STUCK IN A SMALL AMOUNT OF SNOW. THE CAR WAS TURNED OFF AND MY HUSBAND WENT TO GET A SHOVEL TO RELEASE THE SNOW BY THE WHEEL. WHEN HE TURNED AROUND, BLACK SMOKE WAS COMING FROM THE CAR! HE IMMEDIATELY CALLED THE FIRE DEPARTMENT. IT ONLY TOOK A FEW SECONDS AND FLAMES BURST FROM THE CAR AND IT MADE POPPING NOISES. THE ENGINE OF THE CAR AND THE ENTIRE INSIDE, (SEATS, STEERING WHEEL, GLOVE COMPARTMENT ETC.) WERE COMPLETELY DESTROYED. THE FIREMAN STATED THAT IT WAS AN ELECTRICAL FIRE. WE PURCHASED THE CAR IN OCTOBER, 2010. WE HAVE NOW FOUND SIMILAR FIRES ON THE INTERNET BUT HAVE NOT SEEN 2011. WE FEEL THIS INFORMATION SHOULD BE MADE PUBLIC AND GMC MUST FIX IT BEFORE SOMEONE IS SERIOUSLY INJURED. MY HUSBAND WOULD HAVE BEEN DRIVING DOWN A STEEP HILL AND IF THE FIRE STARTED THERE HE WOULD NOT HAVE BEEN ABLE TO GET OUT! *TR

OVER THE PAT FEW MONTHS OUR 2011 ENCLAVES CHECK AIR BAG INDICATOR, INTERMITTENTLY COMES ON. IT OCCURS WHEN THE CAR IS INITIALLY STARTED, AND STAYS ON THROUGHOUT THE TIME IT IS BEING OPERATED. IT MAY OR MAY NOT BE ON THE NEXT TIME THE VEHICLE IS USED. THE VEHICLE WAS NEVER IN AN ACCIDENT OR HAD THE AIR BAGS DEPLOYED FOR ANY REASON. *TR

THE DAY WE PURCHASED THIS VEHICLE, THE SERVICE AIR BAG LIGHT CAME ON WHEN WE TEST DROVE THE VEHICLE BUT THE SALES MAN ENSURED US THAT THEY COULD FIX THAT. WELL WE THOUGHT THEY DID AND KEEP SAYING THAT EVERYTIME WE LEAVE THE DEALERSHIP FOR THE SAME ISSUE. WE HAVE HAD OUR VEHICLE TO THE SHOP FOR THIS SAME 'SERVICE AIR BAG LIGHT' AT LEAST 10 TIMES SINCE NOVEMBER 25, 2011. VERY FRUSTRATING!! *TR

2011 BUICK ENCLAVE. CONSUMER STATES PROBLEM WITH VEHICLE AIR BAG *TGW THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE SAME AIR BAG PROBLEM.

HID LIGHTS TURN OFF AFTER OUR 2011 BUICK ENCLAVE IS DRIVEN AFTER 30 SECONDS. HEADLIGHTS COME ON WHEN VEHICLE IS FIRST STARTED AT 4:30 A.M. AND TURNS OFF AS INDICATED ABOVE. ISSUE HAS BEEN ADDRESSED BY THE BUICK DEALERSHIP BUT CANNOT DETERMINE THE CAUSE OF THE ISSUE ON THREE VISITS. THERE ARE NO RECALLS FROM THE MANUFACTURER, AS STATED BY THE SERVICE ADVISOR. MANIPULATING THE CONTROLS IS THE ONLY WORKAROUND. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANSMISSION DOES NOT HOLD AT ALL - WILL MOVE FORWARD WHILE IN REVERSE AT THE SLIGHTEST INCLINE - ALSO DOES NOT SHIFT DOWN TO PASS OTHER VEHICLES - VERY SLOPPY SLUGGISH TRANSMISSION. *TR

THE FRONT DRIVER AND PASSENGER DOORS HAVE A VERY SHARP PLASTIC EDGE STICKING OUT PAST THE METAL BODY OF THE DOOR. THIS HAS CAUSED INJURY TO THREE PEOPLE INCLUDING MYSELF. THE PLASTIC IS SO SHARP THAT IT HAS CUT DEEP WOUNDS INTO THE LEGS OF THE PERSON GETTING IN OR OUT OF THIS VEHICLE. I HAVE TRIED TO FIND OUT IF ANYONE ELSE HAS HAD THIS PROBLEM AND NO ONE HAS BROUGHT THIS FORWARD FOR REVIEW. I JUST CAN'T BELIEVE THAT NO ONE ELSE HAS HAD THIS PROBLEM. MAYBE THEY FIGURE THEY WERE CLUMSY AND IT WAS THEIR FAULT. I CUT THE CORNERS OFF AND SANDED THEM TO A SMOOTH FINISH TO CORRECT THIS PROBLEM. *TR

WHILE STOPPED AT STOP SIGN; VEHICLE ROLLS. WHILE TAKING OFF , YOU MUST KEEP YOUR FOOT ON THE BRAKE TO PREVENT VEHICLE FROM ROLLING BACKWARD INTO VEHICLE BEHIND WHILE ACCELERATING TOO. THIS VEHICLE IS LIKE DRIVING A MANUAL VEHICLE. *TR