2009 BUICK ENCLAVE Complaints
View complaints related to 2009 BUICK ENCLAVE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2009 BUICK ENCLAVE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK ENCLAVE- STERLING HEIGHTS, MI
2009 BUICK ENCLAVE CXL. SINCE 2010 IT HAS LEAKED WATER FROM UNDER THE DASHBOARD ON THE PASSENGER SIDE. THIS YEAR WE HAVE STARTED TO NOTICE IT MORE WHEN THE HEAT CAME AND WE TURNED ON THE AC, THE AC STOPPED WORKING A COUPLE OF TIMES AND WHEN I WOULD TURN MY CAR WHILE DRIVING THERE WOULD BE WATER COMING OUT FROM UNDER THE DASHBOARD FROM THE PASSENGER SIDE ON THE FLOOR AND THE AC WOULD START WORKING AGAIN. FINALLY MY HUSBAND TOOK DOWN THE COVER OFF THE BLOWER MOTOR AND WHEN HE TOOK IT DOWN IT WAS FILLED WITH WATER, HE CLEANED IT AND THE MOTOR STARTED WORKING AGAIN BUT NOT FOR LONG, IT DIDN'T EVEN LAST 3 DAYS AND THE MOTOR BLEW OUT. NOW I AM WITHOUT AC. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- FORT WORTH, TX
2009 BUICK ENCLAVE EXPERIENCED NOISY BRAKES WITH ONLY 16,000 MILES. GMC COULDN'T DIAGNOSE THE PROBLEM SO THE BRAKES AND ROTORS WERE REPLACED. 7 MONTHS LATER THE SAME CAR WITH 26,000 MILES HAD HEAVY BRAKE PULSATING UNDER NORMAL BRAKING CONDITIONS. GMC HAD TO TURN THE FRONT ROTORS AGAIN DUE TO EXCESSIVE HEAT AND BURN SPOTS WHICH CAUSED WARPING OF THE ROTORS. GMC SAYS THIS REPAIR DOESN'T FALL UNDER WARRANTY SINCE THE BRAKES AND ROTORS WERE REPLACED ONE TIME PRIOR; HOWEVER, THEY ARE MISSING THE POINT IN THAT THIS ISN'T A BRAKE PAD ISSUE NOR IS IT DUE TO EXCESSIVE BRAKING. THIS IS A PROBLEM WITH THE ABS SYSTEM WHICH IS COVERED. NO CAR (UNDER NORMAL DRIVING CONDITIONS) SHOULD HAVE TO REPLACE BRAKES AND ROTORS TWICE IN 26,000 MILES. THE HOT SPOTS ON THE ROTORS CONCERNS ME SINCE A BRAKE FIRE COULD RESULT ENDANGERING LIVES. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- SCOTTSDALE, AZ
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVED EQUIPPED WITH A BLUE OX BRAKING SYSTEM. AFTER TOWING THE VEHICLE WITH THE BRAKING SYSTEM, THE CONTACT NOTICED SMOKE FROM UNDER THE VEHICLE. THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE BRAKES WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BRAKING SYSTEM. THE DEFECTIVE SYSTEM WAS SENT BACK TO THE MANUFACTURER WHO COULD NOT DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 28,000. UPDATED 02/10/11 *BF UPDATED 12/06/2011 *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- MARSHALLTOWN, IA
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE HEAD RESTS FOR BOTH FRONT SEATS WERE TILTED TOO FAR FORWARD, CAUSING DISCOMFORT TO THE CONTACT WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT ASKED IF THE HEAD REST ON THE SECOND ROW OF THE SEATS WOULD FIT THE FRONT SEATS. THE CONSUMER ALSO INQUIRED AS TO HOW TO REMOVE THE 2ND ROW SEAT HEAD REST. THE CONSUMER ORDERED AND INSTALLED THE 2ND ROW HEAD REST WHICH ELIMINATED THE DISCOMFORT. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 02/10/11 *BF UPDATED 02/22/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- SUGAR LAND, TX
PURCHASED NEW 2009 BUICK ENCLAVE CXL FWD(3/30/09) FULLY LOADED. 4 MONTHS LATER, BATTERY DIED. MADE 5 OR MORE VISITS TO GM DEALERSHIP. THEY RAN PARASITIC DRAIN DIAGNOSTICS OVER NIGHT , NEW UPGRADES INSTALLED, REPLACED BATTERY TWICE AND MORE THAN A YEAR LATER, EVERY COUPLE OF MONTHS BATTERY DIES. I THINK THERE ARE MANY PEOPLE OUT THERE WITH THIS KIND OF PROBLEM THAT GM SHOULD FIX THE PROBLEM UNDER A RECALL BEFORE SOME ELECTRICAL CATCHES ON FIRE AND GM WILL HAVE TO PAYOUT MILLIONS.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2009 BUICK ENCLAVE- CLARENCE, NY
THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALER AND IT WAS DIAGNOSED AS A "STRETCHED" TIMING CHAIN. THE VEHICLE WAS UNDER WARRANTY AND THE DEALER REPLACED THE TIMING CHAIN. THE VEHICLE ONLY HAD 30,000 MILES WHEN THE PROBLEM AROSE. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- KIMBERLY, ID
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE ATTEMPTED TO STOP THE VEHICLE AND NOTICED THAT THE BRAKES FAILED AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. HE TRIED TO DOWNSHIFT AND COULD ONLY STOP THE VEHICLE BY USING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURE; THEREFORE, THEY CHANGED THE BRAKE FLUID. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- LIVERPOOL, PA
AT 13,759 MILES ON NEW VEHICLE, BRAKES PULSED WHEN APPLIED. FRONT ROTORS EXCESSIVELY RUSTED/PITTED/WARPED, MEASURED AND TRIED TO MACHINE, WOULD BE BELOW MIN. SPECS IF MACHINED. BRAKE PADS WERE WORN EXCESSIVE AT MIN THICKNESS DUE TO THE ROTOR CONCERN. REPLACED FRONT BRAKE ROTORS AND PADS. REAR ROTORS WARPED/OUT OF ROUND, MACHINED REAR ROTORS. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- LAS VEGAS, NV
VEHICLE 2009 BUICK ENCLAVE. KEEPS TURNING ON THE LIGHT ENGINE AND AT THE DEALERSHIP THEY KEEP TELLING ME THAT IS BECAUSE I DON'T CLOSE THE GAS KNOB CORRECTLY. WHEN THE ENGINE LIGHT TURNS ON WHILE IM DRIVING IT GIVES ME A MESSAGE OF POWER ENGINE REDUCE AND IT REDUCE MY SPEED AND I CAN'T CONTINUE DRIVING. I'VE ALMOST CAUSE 2 ACCIDENTS WHILE IM DRIVING DUE TO THIS ISSUE. IT WILL COMPLETELY STOP IN CERTAIN TIMES WHILE IM DRIVING. LAST INCIDENT 06/05/10. AS WELL, MY TIRE GOT FLAT AROUND A MONTH AGO AND I REALIZED THE DEALERSHIP SOLD ME THE VEHICLE WITH NO EXTRA TIRE AND EMERGENCY EQUIPMENT TO CHANGE MY TIRE. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- CEDAR LANE, TX
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED SHE WAS ACCELERATING TO SPEEDS OF 45 MPH AND REMOVED HER FOOT FROM THE PEDAL YET THE VEHICLE CONTINUED TO ACCELERATE WITHOUT WARRANT. SHE ATTEMPTED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE ENGINE WAS SHUT OFF AND SHE PLACED THE VEHICLE INTO PARK TO AVOID CRASHING INTO A VEHICLE AHEAD OF HER. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE AT LEAST TWICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,500 AND THE CURRENT MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE