2014 BUICK ENCLAVE Complaints

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick has not been inspected. No one will inspect it.

Within 90 days of purchasing my used 2014 Buick Enclave the alert came on telling me to have the air bag serviced. It was within the 90 warranty from the used dealership so at no cost they took it in and then let me know it was a recall issue the dealership had to address. After almost a week I got my vehicle back and “all was corrected” for a month or so. Then one day it just came back on again. It decides when it will alert me at random. But I do not see it listed as a recall because it was “repaired”. Twice now when I have been on a long road trip and have been driving for more than 5 hours my sensor for my tires will start alerting me to have my tire sensors serviced. Once the vehicle has been restarted it seems to reset itself.

FRONT PASSENGER SEAT BELT BUCKLE TWISTED 180 DEGREES. RESULT IS BELT IS TWISTED WHEN FASTENED WITH DISCOMFORT AND REDUCTION IN BELT EFFECTIVENESS. INCREASED RISK OF SEVERE INJURY OR DEATH. NUCAR CHEVY DEALER DENIED WARRANTY CLAIM "BECAUSE VEHICLE WAS NOT PURCHASED AT NUCAR".

VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER WITHOUT ANY ISSUES IDENTIFIED. ISSUES HAVE BEEN ONGOING FOR A NUMBER OF YEARS. THEY CAN OCCUR WITHOUT REGARD TO VEHICLE BEING IN MOTION.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACTION BUICK GMC (211 ROSS CLARK CIR, DOTHAN, AL 36303, (866) 926-2457) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*LN CONSUMER STATED HE HAD ELECTRICAL ISSUES.*JB

AIRBAG WARNING LIGHT STARTED COMING ON INTERMITTENTLY AND NOW REMAINS ON. ACCORDING TO THE LOCAL DEALER (CHEVROLET OF CANTON, GA) THE AIRBAG WARNING LIGHT IS COMING ON DUE TO A FAULTY WIRE. THIS APPEARS TO BE THE SAME ISSUE THAT RESULTED IN A RECALL FOR 2008-2013 BUICK ENCLAVES. CAR HAS APPROXIMATELY 54,000 MILES AND WE ARE THE ORIGINAL OWNERS.

STEERING STIFFNESS & TIGHTNESS AT LOW SPEED OR HIGH SPEED. STEERING WHEEL TIGHTEN'S UP TO THE POINT WHERE IT'S ALMOST IMPOSSIBLE TO TURN THE WHEEL. EXTREMELY DANGEROUS WHEN DRIVING 50-60 MPH ON THE EXPRESSWAY. JUST PURCHASED THE VEHICLE DEC 19TH 2020. I NOTICED THE PROBLEM WITHIN THE FIRST 2 DAYS CAR DEALER WAS CONTACTED DEC 21ST 2020 IN REGARDS TO THE PROBLEM. CAR WAS DIAGNOSED AT THE DEALER & RETURNED TO ME WITHOUT ANY FINDINGS OF THE ISSUE. STILL THERE IS STIFFNESS THAT COMES & GOES. I'M EXTREMELY CONCERNED ABOUT MY SAFETY AND OR OTHERS. THIS IS A SIGNIFICANT PROBLEM THAT NEEDS ATTENTION ASAP. PLEASE RECALL SOME COULD OR MYSELF COULD BE INJURED OR KILLED. BRAKES MAKE A CRUNCHY CLICKING NOISE & THE DEALER STATED THAT THEY COULDN'T DUPLICATE THE SOUND.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAGS SENSOR LIGHT FOR THE FRONT PASSENGER'S SIDE SEAT MALFUNCTIONED WHEN HIS WIFE SAT IN THE SEAT. THE SENSOR FAILED TO REGISTER A PASSENGER IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO BUICK GMC OF WATERTOWN (715 STRAITS TPKE, WATERTOWN, CT 06795, (860) 945-4755) TO BE DIAGNOSED. THE AIR BAG SENSOR WAS RESET. THE CONTACT WAS INFORMED THAT IF THE FAILURE RECURS, THE AIR BAG SENSOR SHOULD BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

THIS IS MY 2ND BUICK ENCLAVE. THE FIRST ONE WAS 2007 MODEL WHICH HAD A MAJOR FAILURE TO BRAKES- VACUUM ASSIST ETC. I WAS IN FLORIDA IN JANUARY 2014 WHEN THIS FAILURE OCCURRED. IT WAS FOUND BY CROWN BUICK IN ST. PETERSBURG, FL. DURING A ROUTINE OIL CHANGE. I PAID A SUBSTANTIAL AMOUNT OF MONEY APPROX. $1000 TO HAVE IT REPAIRED. I DID NOT FEEL SAFE AFTER THIS & TRADED IT IN FOR A NEW 2014 BUICK ENCLAVE WITH CROWN BUICK. NOW MY 2014 BUICK ENCLAVE WITH 64000+ MILES IS STARTING TO EXHIBIT THE SAME CHARACTERISTICS: MUSHY - EXTRA PRESSURE APPLIED TO BRAKES TO SLOW IT DOWN WHEN IN MOTION ON CITY STREET & PARTICULARLY ON THE HIGHWAY. I FEEL THE BUICK ENCLAVES SHOULD BE ADDED TO "RECALL LIST" ALONG WITH OTHER GM VEHICLES RECENTLY ADDED. [XXX] PHONE # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING AT NIGHT ON A BUSY CITY STREET, BOTH HEADLIGHTS WENT OUT. IT SCARED ME TO DEATH. I QUICKLY SWITCHED THE LIGHTS FROM AUTO TO MANUAL AND THEY CAME BACK ON. WITHIN SECONDS, HOWEVER, THEY WENT OFF, AGAIN AND DID NOT COME BACK ON. I WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT, BUT VERY FRIGHTENED. I TOOK THE CAR TO THE DEALER TO DIAGNOSE THE PROBLEM. WHEN THEY REMOVED THE BULB AND BALLAST, THEY DISCOVERED THAT THE ENTIRE HEADLIGHT APPARATUS HAD WARPED BY OVERHEATING. THIS WAS THE SAME ON BOTH HEADLIGHTS. I WAS TOLD THE COST TO REPAIR WOULD BE APPROXIMATELY $2,800 FOR PARTS, PLUS LABOR. THEY ALSO TOLD ME THAT THE VEHICLE WARRANTY DID NOT COVER THE PROBLEM. IT IS CLEAR THE PROBLEM IS A DEFECT, RATHER THAN A MATTER OF REASONABLE WEAR AND USE. I HAVE SEEN THAT OTHER IDENTICAL COMPLAINTS HAVE BEEN LODGED WITH THE NHTSA. ADDITIONALLY, THERE ARE MULTIPLE COMPLAINTS ON-LINE OF SIMILAR PROBLEMS. FOR THE SAFETY OF ALL WHO MAY BE DRIVING THIS MAKE AND MODEL, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED.