2009 BUICK ENCLAVE Complaints

TL*THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; PROCEEDING TO A TRAFFIC SIGNAL. SUDDENLY, THERE WAS A VIBRATION NOISE COMING FROM THE POWER STEERING SYSTEM. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED WHENEVER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO THE POWER STEERING PUMP WHICH WAS REPLACED. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 11,000. THE CONSUMER STATED THE VEHICLE DEVELOPED A POWER STEERING NOISE AND VIBRATION FEELING WHEN HOLDING THE STEERING WHEEL. GM STATED THE NOISE WAS NORMAL. UPDATED 04/16/10. *JB

COMPLAINT ABOUT HEADREST IN 2009 BUICK ENCLAVE. THE HEADREST TILTS SO FAR FORWARD THAT IT IS NOT POSSIBLE FOR ME TO SIT AGAINST THE BACK PART OF THE SEAT WITHOUT HAVING THE HEADREST PUSH MY NECK FORWARD AND DOWN. ROAD BUMPS CAUSE IT TO SLAM IN AND OUT AGAINST THE HEAD CAUSING NECK AND BACK STRAIN. THE DESIGN OF THIS HEADREST IS FLAWED AND DANGEROUS. *TR

WHILE MAKING A LEFT HAND TURN WAS HIT IN THE LEFT REAR PASSENGER DOOR. THE 10 SIDE IMPACT CURTAIN AIR BAGS DID NOT DEPLOY. WAS TOLD BY GM THAT THE CENTER POST BETWEEN FRONT AND BACK DOOR IS THE ONLY PLACE THAT HAS A SIDE IMPACT SENSOR THERE FROM THE FRONT DOOR TO THE BACK BUMPER OFFERS NO PROTECTION FROM A SIDE IMPACT OTHER THAN THE VEHICLE ITSELF. *TR

IF WE DON'T DRIVE OUR 2009 BUICK ENCLAVE EVERY FEW DAYS, THE BATTERY GOES COMPLETELY DEAD AND WE HAVE TO CHARGE IT TO EVEN GET THE KEY OUT OF IT. THE DEALERSHIP SERVICE DEPARTMENT LOOKED AT IT AND SAID THE BATTERY IS FINE BUT THERE IS A "BULLETIN" (BUT NOT A RECALL) ABOUT A "PARASITIC POWER DRAW" PROBLEM IN THESE VEHICLES AND THEY WILL LET US KNOW WHEN THEY HAVE A REPAIR AVAILABLE. IN THE MEANTIME, WE ARE TO MAKE A POINT TO RUN OUR ENCLAVE EVERY FEW DAYS. *TR