2008 BUICK ENCLAVE Complaints

THE WAVE PLATES BROKE WHILE DRIVING 60MPH ON THE HWY. CAR JOLTED AND CLUNKED...FELT AS IF WE WENT FROM 5TH TO 1ST GEAR. TOOK VEHICLE TO DEALERSHIP AND FOUND IT WAS THE WAVE PLATES. TALKED TO GM - GM DISTRICT MANAGER [XXX] ADMITTED THAT GM HAD AN ISSUE WITH CERTAIN MODELS WITH THE WAVE PLATES DUE TO THEM NOT BEING HEAT TREATED PROPERLY. GOT THIS ALL ON RECORDING TOO. COULD HAVE CAUSED A NASTY ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KILLED NEARLY TWICE FROM STALLING IN TUNNEL AND HIGH TRAFFIC. *TR

THROTTLE BODY WAS FULL OF ICE BUILD UP, NEEDED TO REPLACE VALVE COVERS AND THROTTLE BODY TO FIX PROB. *TR

WHILE BRAKING AGGRESSIVELY DURING HEAVY RAIN, RAINWATER POURED FROM THE PASSENGER SIDE HEADLINER ONTO THE DASH. RAINWATER HAS BEEN LEAKING INTO THE CAR FOR THE PAST SEVERAL WEEKS. THIS ISSUE WAS APPARENTLY REPAIRED THREE (3) PRIOR TIMES IN 2008, BUT HAS RECURRED. GENERAL MOTORS HAS ONLY OFFERED ME ONE FREE HOUR OF DIAGNOSIS TIME. THIS IS A MAJOR SAFETY ISSUE REGARDING DRIVER VISIBILITY, DISTRACTING THE DRIVER AND COULD EFFECT MULTIPLE ELECTRICAL SYSTEMS IN THE VEHICLES DASH DUE TO THE INTRODUCTION OF RAINWATER. THE SECOND ISSUE IS THE VEHICLE'S TRANSMISSION IS FAILING. TRANSMISSION LOSES POWER WHILE SHIFTING FROM 3RD TO 4TH GEAR, THEN ABRUPTLY JERKS INTO GEAR. THE CAR HAS LESS THAN 64,000 MILES. *TR

FRIDAY DEC 26TH AT 4:30 PM I WAS ACCELERATING TO MERGE INTO RUSH HOUR TRAFFIC ON I-35 WHEN I HAD A CATASTROPHIC TRANSMISSION FAILURE. THERE WERE NO ALARMS, LIGHTS, NOISES, SMELLS OR ANYTHING ELSE TO ALERT ME TO THE FACT THAT MY VEHICLE WAS ABOUT TO FAIL. AS I MERGED MY RPM'S SUDDENLY WENT PAST 5000 AND MY 2008 ENCLAVE BEGAN TO DECELERATE. BY THE GRACE OF GOD THERE WAS NO LOSS OF LIFE, MINE OR THE OTHER DRIVERS AROUND ME, AS MY VEHICLE LOST POWER. I WAS SURPRISED TO LEARN THAT THE SITUATION DESCRIBED ABOVE IS NOT AN ISOLATED EVENT. LIKE SO MANY OTHERS BEFORE ME MY VEHICLE (AT 80,000 MILES) WAS DIAGNOSED WITH WAVE PLATE FAILURE (P0776). I HAVE CALLED GM AND REQUESTED THAT THEY PAY FOR THE REPAIR SINCE IT'S DUE TO A FAULTY PART, BUT THEIR RESPONSE IS TO DENY, DENY, DENY. THE MANAGER I SPOKE TO STATED THAT THERE HASN'T BEEN A RECALL SO GM IS NOT OBLIGATED TO DO ANYTHING ABOUT THE PROBLEM. THE MOST DISTRESSING PART OF THIS SITUATION IS NOT THE $3500.00 I'LL BE PAYING AFTER GM'S "ASSISTANCE". IT IS THE FACT THAT I WAS NEVER NOTIFIED OF THE HIGH FAILURE RATE OF THE GM WAVE PLATE. I SHOULD HAVE BEEN GIVEN A CHANCE TO FIX IT BEFORE I WAS PUT IN SUCH A DANGEROUS SITUATION. THIS TRANSMISSION PROBLEM IS LIKE A TICKING TIME BOMB. THANKFULLY, THE "BOMB" GOING OFF IN MY ENCLAVE DIDN'T RESULT IN ANY CASUALTIES, BUT IS THAT WHAT IT'S GOING TO TAKE TO GET A RECALL? I HOPE THAT NHTSA DOES SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE IS KILLED. *JS

THE ENGINE LIGHT CAME ON... (4) RECALLS FOR OTHER MALFUNCTIONS..., THE CURRENT RE-CALL - 10/2014 ON SIDE AIR BAGS, THAT WAS TAKEN CARE OF. THE ENGINE LIGHT CONTINUED TO STAY ON ...THE DEALERSHIP FOUND THE PROBLEM... THE GAS TANK...A BRAND NEW GAS TANK WAS NEEDED. HOW CAN THAT BE, THE CAR IS ( 6 ) YEARS - SIX . THE MILEAGE ( 64,000 ).. RECORD SHOWS CONSISTENT CAR SERVICES, GOOD CARE FROM THE INITIAL PURCHASE. THE DEALERSHIP STATES THE COST WOULD BE $505.00. "THE CAR COULD AT ANY TIME STOP RECEIVING GAS INTO THE TANK!!!.... THE CAR AT ANY TIME, COULD JUST STOP!!!, DUE TO A DEFECTED GAS TANK; ASSEMBLED AT A GM PLANT, 2008 TO ME, THIS IS THEIR/ GM RESPONSIBILITY. THIS IS DEFINITELY A **SAFETY ROAD ISSUE, NOT CAUSED BY ME.... THEY DID SOME SORT OF TEST; AUTOMOBILE WAS NOT EVEN AT THE SERVICE AREA, WHEN THE SO-CALLED TEST WAS ADMINISTERED; IT WAS THEN DECLARED THAT THE CHARGE IS MIND.... I SPOKE TO A GMBUICK REP, IN DETROIT . MI., HE SENT ME TO DEALERSHIP, DEALERSHIP DETERMINES WHO PAYS. GM TRANSFERS ITS RESPONSIBILITY TO A DEALERSHIP... PLEASE ADVISE.... GM LACKS THE ABILITY TO INTERACT WITH CUSTOMER; NO OPTIONS, NO CUSTOMER SERVICE, NO CONSIDERATION, NO SATISFACTION WAS GIVEN, ESPECIALLY; NO MANNERS... DEALERSHIP DID NOT MAKE THE CAR; NOR EQUIPMENT...PLEASE . *JS

DRIVING ON THE HIGHWAY RPM'S WERE GOING UP BUT CAR WAS HARDLY MOVING. WE COULD HAVE BEEN HIT! AFTER CHECKING ON-LINE THIS SEEMS TO BE A PROBLEM FOR THE 2008 ENCLAVE. WHY HAS THERE NOT BEEN A RECALL? I BELIEVE NO-ONE WANTS TO TAKE RESPONSIBILITY FOR SUCH A COSTLY PROBLEM BUT SOMEONE IS GOING TO GET HURT.....WE WERE ON THE HIGHWAY. I WILL NOT STOP HERE....I AM HOPING SOMEONE WILL ACTUALLY READ AND RESPOND TO ME. *TR

WHILE ON THE HIGHWAY ON A TRIP, THE TRANSMISSION OF MY 2008 BUICK ENCLAVE STARTED SKIPPING/SHIFTING ROUGHLY WHEN ACCELERATING/UPSHIFTING. SOON THE TRANSMISSION WOULD NOT GO FASTER THAN 30 MILES AN HOUR AND SEEMED STUCK IN 2ND GEAR. I EXITED THE HIGHWAY AS SOON AS I WAS ABLE TO. BY THEN, IT COULD NOT GO ON REVERSE EITHER. AT THE REPAIR SHOP, THE TRANSMISSION WAS DISASSEMBLED, WITH A BROKEN WAVE PLATE REPLACED AND COMPLETE OVERHAUL. A VERY SCARY EXPERIENCE! PLEASE HELP LOOK INTO THIS SAFETY HAZARD. YOUR HELP IS SO VERY MUCH APPRECIATED. *TR

THE FRONT PASSENGER SERVICE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THE PROBLEM WAS TRACED TO A FAULTY PASSENGER PRESENCE SYSTEM ASSEMBLY. THE COST OF REPAIR IS ESTIMATED AT ABOUT $650. I WOULD DEEPLY APPRECIATE YOUR INVESTIGATING THIS MATTER. THANK YOU SO MUCH. *TR