2008 BUICK ENCLAVE Complaints

A LITTLE AFTER WE PURCHASED THE VEHICLE IN JULY 2009, THE PASSENGER AIRBAG SENSOR LIGHT WOULD MALFUNCTION AND INDICATE THAT NO PASSENGER WAS SITTING IN SEAT EVEN THOUGH THEY WERE. WE MOVED THE SEAT, WE BOUNCED IN THE SEAT AND THE SENSOR STILL DID NOT DETECT PASSENGER. WE TOOK THE CAR TO DEALER SEVERAL TIMES AND WERE TOLD THAT THERE WAS NOTHING WRONG. WE TOOK THE CAR TO DEALER 04/16/2014 TO HAVE THE SENSOR CHECK AND THEY HAVE REPROGRAMMED THE SENSOR, HOWEVER, THIS COST US $103.17. DEALER SERVICE ADVISED US THAT IF THE SENSOR MALFUNCTIONS AGAIN, THEY WOULD HAVE TO REPLACE IT, HOWEVER WE WOULD HAVE TO PAY FOR LABOR AND PART. I JUST CAME ACROSS THIS WEBSITE AND DECIDED TO FILE A COMPLAINT BECAUSE UPON LOOKING IN YOUR COMPLAINT DATABASE, IT SEEMS THAT OTHER ENCLAVE OWNERS HAVE EXPERIENCED THE SAME THING YET, GM HAS NOT RECALLED THE CAR WHICH IS OBVIOUSLY A FLAW IN THEIR ELECTRICAL SYSTEMS. *TT

I WAS DRIVING ON A HIGHWAY THE CHECK ENGINE LIGHT CAME ON APPROXIMATELY 25 SECONDS LATER THE ENGINE SEIZED I WAS ABLE TO GET TO THE SHOULDER OF ROAD BUT EXPERIENCE WAS LIFE THREATENING. GM HAS DONE NOTHING TO HELP REFUSE TO PAY FOR ANYTHING EVEN THOUGH I PAY THEM 1 YEAR AGO TO SOLVE THIS PROBLEM *JS

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO FAILED. ADDITIONALLY, THE VEHICLE BEGAN TO LOSE POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WHICH WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE WIRES UNDER THE DRIVER AND PASSENGER'S SEAT SHORT CIRCUITED AND WERE EXPOSED. THE VEHICLE WAS REPAIRED BUT THE REPAIRS DID NOT PREVENT THE VEHICLE FROM STALLING AGAIN. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL DEALER, WHO REPLACED THE WIRES UNDER THE SEATS. THE CONTACT STATED THAT AFTER THE SECOND REPAIR, THERE WERE STILL EXPOSED WIRES PROTRUDING FROM UNDER THE DRIVER AND PASSENGER'S SEAT AND THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE RECURRING FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,061.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, A LOUD SOUND WAS HEARD FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS DETERIORATING. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000.

THE POWER STEERING FAILED DURING A LOW SPEED TURN, FORTUNATELY, THERE WAS NO OTHER TRAFFIC AND I WAS ABLE TO COMPLETE THE TURN, THE CONDITION IS REPEATING ITSELF AND I CONSIDER IT A SAFETY ISSUE. I HAVE CALLED THE DEALER SERVICE DEPT TWICE AND THEY ARE NOT RETURNING MY CALL. *TR

THE MOONROOF IS LEAKING WATER INTO THE INTERIOR. THE WATER IS SOAKING THE INSIDE OF THE VEHICLE POTENTIALLY CAUSING PROBLEMS WITH OTHER SYSTEMS. *TR

POWER STEERING FAILED OUT OF NO-WHERE WHILE TURNING AT AN INTERSECTION. BARELY MISSED SIDE-SWIPING A POLICE CAR. ONLY HAD ASSIST UNDER HIGH RPM'S.(I AM AN ADULT AND HAVE HAD PREVIOUS EXPERIENCE DRIVING VEHICLES WITH NO POWER STEERING, MY TEENAGE CHILDREN WOULD HAVE NOT KNOWN WHAT TO DO OR HOW IT FEELS TO LOSE POWER STEERING, SO I AM THANKFUL THAT THIS HAPPENED WHILE I WAS DRIVING THE CAR AND NOT THEM!) THIS WAS AN EXTREMELY HAZARDOUS SITUATION, AND NO RECALL? CAR WAS COMPLETELY UNSAFE TO DRIVE. PRIOR TO THIS INCIDENT THE VEHICLE MADE LOUD WHIRLING NOISES WHEN THE STEERING WHEEL WAS BEING TURNED. DEALERSHIP FOUND STEERING RACK-LEAKING FROM END SEALS, THEY FLUSHED POWER STEERING SYSTEM AND POWER STEERING GEAR, PUMP, FLUIDS REPLACED. $1987.49 TO MAKE THE CAR SAFE TO DRIVE AGAIN. *TR

MY POWER STEERING WENT OUT AND HAD TO HAVE THE RACK AND PINION REPLACED COMPLETELY. THE MECHANIC STATED THAT THEY ARE DOING 100 OF THESE A MONTH TO ENCLAVES, ACADIAS, AND TRAVERSES. THERE IS CURRENTLY NO RECALL, BUT OBVIOUSLY THERE IS A PROBLEM THAT GM IS NOT ACKNOWLEDGING. *TR

I HAVE A 2008 BUICK ENCLAVE, THE SUNROOF IS LEAKING WHICH IS CAUSING DAMAGE TO OTHER PARTS OF THE VEHICLE. THIS SHOULD BE A RECALL!

A WATER LEAK CAUSED BY A BACKUP IN THE DRAIN TUBES OF MY WIFE'S 2008 ENCLAVE EVIDENTLY CAUSED AN APPARENT COMPUTER SYSTEM INCIDENT WHEREBY I WAS LOCKED IN THE VEHICLE AND COULD NOT GET OUT. THE KEY WAS STUCK IN IGNITION (AND COULD NOT BE REMOVED) AND MANUAL DOOR LOCKS WOULD NOT UNLOCK VEHICLE BECAUSE THERE WAS SOME KIND OF SAFETY INTERLOCK. EVIDENTLY THERE WAS A SHORT IN THE ELECTRICAL SYSTEM WHICH DISABLED ALL METHODS OF EXITING OR STARTING VEHICLE. FOR SOME REASON THE ONSTAR SYSTEM WORKED, BUT ONSTAR HAD NO CLUE AS TO HOW TO ASSIST OR OVERRIDE THE INTERLOCK FEATURE. IT WAS WINTER TIME, AND MY WIFE AND OUR DOG WERE ALSO STRANDED IN VERY COLD WEATHER OUTSIDE THE VEHICLE. LUCKILY WE WERE ASSISTED BY A STRANGER THAT USED HIS JUMPER CABLES TO GET THE CAR STARTED. I AM CONCERNED THAT THIS COULD HAPPEN IF THE CAR WERE SUBMERGED OR THE COMPUTER SYSTEM WAS SOMEHOW COMPROMISED IT COULD CAUSE A SIMILAR PROBLEM. FILED PROBLEM WITH BUICK CUSTOMER RELATIONSHIP VIA EMAIL BUT ALL THEY WANTED TO DO WAS TO REPLACE THE BATTERY. AS OF THIS DATE (4/4/14) WE STILL HAVE THE ORIGINAL BATTERY, BUT THEY DENY ANY KNOWLEDGE OF THE PROBLEM. I HAVE EMAILS FROM BUICK AND THEIR SERVICE REQUEST NUMBER IF YOU WOULD LIKE TO VERIFY MY CLAIM. I ONLY RECENTLY BECAME AWARE THAT I COULD FILE A COMPLAINT WITH NHTSA IN THIS MANNER. *TR