2017 BUICK ENCLAVE Complaints

The contact owns a 2017 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags). The local dealer was made aware of the issue and three separate appointments were scheduled to have the recall repair performed. The contact arrived for the appointments and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I took my Buick enclave into the gmc dealership two years ago for an service airbag light that kept coming on. They sent me home twice saying it was just a computer issue. Now this recall is out and I asked for my car to be serviced as I’m a mother of 4 and can’t stop driving my vehicle. They said that the part isnt out yet and nothing they can do. I’m having to drive a dangerous vehicle around with no help from gmc.

It's been over a year since the recall was issued and still no fix? This has affected my ability to sell the vehicle.

GM (Buick) issued this recall over a year ago In spite of numerous phone calls, e-mails, there is no remedy in sight and I have to wonder if GM intends to follow through with a remedy for this issue or just ignore it and run out the clock with no fear of any repercussions for them. Do Fed regulations really have any teeth in them to provide incentive for GM to care about their customers. The dealers are caught in the middle and at the mercy of GM. I'm sure this is an industry problem and gets very little media attention. I guess it's a case of ignore it and it will go away.

I have a recall on my vehicle due to unsafe airbags. It has been over a year and Buick is still not making replacements. Not only am I driving an unsafe vehicle but I am currently unable to sell my vehicle. This is a very bad situation and I wish to complain to NHTSA about the danger to me and my passengers.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

No problem with my airbag, yet. I am just concerned that it has been over a year and there is no remedy for this problem, I feel like the manufacturer has had ample time to find a solution. I was told to file a complaint and hope someone will address this issue in a timely manner.

DEFECTIVE AIRBAG. BUICK HAS NOT REPAIRED IN A TIMELY MANNER. RECALL WAS ISSUED OVER ONE YEAR AGO (05/10/2023), AND BUICK CAN PROVIDE NO INFORMATION WHEN THEY WILL HAVE THE PARTS AVAILABLE TO DO REPAIR. STATUE IS "REMEDY NOT YET AVAILABLE". THIS VEHICLE IS UNSAFE TO DRIVE WITH THIS DEFECT.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.