2012 BUICK ENCLAVE Complaints

POWER LIFTGATE IS NOT WORKING. IT COLLAPSED ON MY WIFES BACK AFTER SHE HAD OPENED IT TO GET GROCERIES.

POWER LIFTGATE MOTOR IS NOT WORKING. WHEN THE LIFTGATE WAS OPENED MANUALLY AFTER THE POWER LIFT DID NOT WORK A LOUD CLANKING ENSUED.

TAKATA RECALL: ON TWO DIFFERENT OCCASIONS, MY CAR STALLED WHILE I WAS IN MOTION. LUCKILY I WAS APPROACHING INTERSECTIONS WHERE I WAS REQUIRED TO STOP AND WAS ABLE TO DO SO. THE FIRST TIME IT HAPPENED, IT TOOK ME A MOMENT TO REALIZE THAT THE CAR HAD SHUT OFF AS ALL THE DASHBOARD READINGS WERE WORKING PROPERLY AND THE RADIO REMAINED ON. I FINALLY FIGURED OUT THAT THE CAR HAD STALLED AND, WHILE IT STARTED BACK UP, I WAS NERVOUS THAT IT WOULD HAPPEN AGAIN (MY DAUGHTER WAS IN THE CAR AND I WAS AFRAID OF CAUSING AN ACCIDENT. IT HAPPENED AGAIN TODAY, ALSO WHILE DRIVING MY DAUGHTER TO SCHOOL, BUT I STAYED ON QUIET STREETS IN THE EVENT THAT IT HAPPENED AGAIN. THIS IS VERY NERVE-WRACKING AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL REGARDING THIS ISSUE. SINCE THIS HAS HAPPENED, I'VE SEARCHED THIS PROBLEM OVER THE INTERNET AND HAVE FOUND MY EXPERIENCE IS NOT AN ISOLATED INCIDENT. WHAT IS EVEN MORE DISTURBING IS KNOWING THAT SOME PEOPLE HAVE BEEN TRAVELING AT VERY HIGH SPEEDS WHEN THIS HAS HAPPENED TO THEM...A HUGE LIABILITY ON GM'S PART WHICH I WOULD THINK THEY WOULD WANT TO RECTIFY RIGHT AWAY. LET'S HOPE THEY DO. THANK YOU FOR THE OPPORTUNITY TO SHARE AND I HOPE IT HELPS DRAW ATTENTION TO A VERY SERIOUS ISSUE.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE VEHICLE WAS STATIONARY, THE LIFTGATE SLAMMED DOWN ON SEVERAL OCCASIONS AFTER BEING LIFTED. AS A RESULT, THE HATCHBACK BECAME INOPERABLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

WHILE DRIVING DURING LIGHT ACCELERATION A MILD TO VIOLENT SHUDDER OCCURS CAUSING REDUCTION OR LOSS OF CONTROLL GM STATES ITS NORMAL. NO SPECIFIC SPEED HAPPENS ANY TIME AT RANDOM. AFTER RESEARCHING EXTENSIVELY IT IS A COMMON PROBLEM AMONG THIS LINE OF VEHICLES. VEHICLE IS AN ALL WHEEL DRIVE BUICK ENCLAVE PLATNUM EDITION. NO PROBLEM OR SOLUTION IS FOUND. THIS IS DANGEROUS

I PURCHASED THIS CAR FROM SUNTRUP FORD WESTPORT IN JULY 2018. THE DAY I TOOK IT HOME I FOUND ONE ISSUE WITH THE RACK AND PINION AND IMMEDIATELY TOOK THE VEHICLE TO MY LOCAL MECHANIC TO BE LOOKED OVER. AFTER BEING GIVEN A LIST OF ISSUES I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THAT ALL OF THE ISSUES WOULD BE ADDRESSED AND FIXED. 2 MONTHS AND NO COMMUNICATION LATER I GET MY CAR BACK AND THE BRAKE BOOSTER STILL WAS NOT FIXED, MAKING THE CAR UNSAFE FOR MYSELF AND MY TWO CHILDREN TO BE IN. THE DEALERSHIP IS NOW REFUSING TO FIX THE BRAKE BOOSTER WHICH WAS ON THE ORIGINAL LIST OF THINGS WRONG WITH THE CAR AND MAKING IT UNSAFE TO DRIVE. THIS INCIDENT TOOK PLACE BETWEEN JULY 21ST 2018 TILL SEPT 26TH 2018

WHEN FILLING UP THE VEHICLE WITH GAS, IT IS FLOODING THE ENGINE... THERE IS ALSO ANOTHER ISSUE THAT WHEN YOU TURN OFF YOUR VEHICLE AND THE KEY IS OUT OF THE IGNITION, THE CAR AND RADIO STILL RUNS...APPARENTLY, THERE IS A FUSE BOX THAT IS CAUSING THIS PROBLEM.

GM HAS KNOW ABOUT THE FAULTY TIMING CHAIN AND THE SEALS USED ON THE MOTOR FOR YEARS AND CONTINUED TO USE IT COSTING OWNERS THOUSANDS OF DOLLARS INSTEAD OF TAKING THE NECESSARY STEPS TO RESOLVE THE PROBLEM BEFORE CONTINUING THE MANUFACTURING PROCESS. I HAVE OIL LEAKING OUT FROM UNDER THE VEHICLE ON THE PASSENGER SIDE. THIS HAS CAUSED A LARGE AMOUNT OF OIL TO ACCUMULATE ON THE ENGINE,BRAKES AND UNDER CARRIAGE THAT POSSES A SAFETY HAZARD. I HAVE HAD TO CLEAN THIS OFF A FEW TIMES.

MY 2012 BUICK ENCLAVE STARTED HAVING PROBLEMS ON FEB. 14TH. I WAS DRIVING MY DAUGHTER TO SCHOOL AND ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES (ALMOST LIKE THE SEATBELT SOUND) ' THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER IS SO LOW THAT I HAD TO LITERALLY FLOOR IT, IT WASN'T EVEN GOING 5 MILES AN HOUR, IT WAS HARD TO STEER AND THE BRAKES WERE HARD TO OPERATE --- ALL POWER FUNCTIONS GREATLY REDUCED. THEN THE ENGINE IDLES HARD. THIS VIDEO IS EXACTLY WHAT MY CAR DOES: [XXX] THERE IS NO RHYME OR REASON WHEN THIS HAPPENS---- VERY RANDOM. AFTER A FEW MINUTES, I WAS ABLE TO RESTART THE CAR AND DRIVE IT TO THE DEALERSHIP (THE ENGINE LIGHT WAS STILL ON). SINCE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM, THEY WERE UNABLE TO DETERMINE THE CAUSE FOR THE PROBLEM. SINCE THEN, THIS HAS HAPPENED 10+ TIMES. RECENTLY I WAS GOING ABOUT 75 MILES AN HOUR, ON THE INTERSTATE, THE CAR CHIMED, ALL THE SAME THINGS ON THE DASH BOARD, I WENT FROM 75 TO 20 IN SECONDS. YESTERDAY (6/11/18) WAS THE LAST STRAW. I WAS GOING 45/50 ON A MAJOR ROADWAY WHEN MY CAR STOPPED WORKING AGAIN. THERE WAS NO SHOULDER TO GET TO - AN 18-WHEELER CARRYING A LARGE TRACTOR HAD TO SWING INTO THE NEXT LANE TO AVOID HITTING ME. IT IS ONLY BY GOD'S GRACE THAT NO ONE WAS HURT YESTERDAY. ONCE THE CHIME SOUNDS, THE CAR LITERALLY STOPS WORKING. THIS IS A VERY DANGEROUS PROBLEM AND IN LOOKING ON THE INTERNET IT IS NOT UNCOMMON TO GMC VEHICLES. I HAVE CHILDREN AND DO NOT FEEL SAFE DRIVING THIS CAR. I DON'T UNDERSTAND WHY GMC HAS NOT IDENTIFIED THE PROBLEM. I FOUND THIS VIDEO ON-LINE THAT SEEMS TO IDENTIFY THE PROBLEM. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

POWER STEERING FAILURE IN THE MIDDLE OF A TURN ONTO LOCAL HIGHWAY, STEERING WHEEL SUDDENLY BECAME STIFF AND IMPOSSIBLE TO TURN ' I WAS ALMOST GOT HIT BY A TRUCK! LATER ON I HAD SIMILAR ISSUES INTERMITTENTLY. SOMETIMES POWER STEERING WORKS BUT MANY OTHER TIMES DOESN'T. THIS HAPPENED AFTER A WINTER SNOWSTORM WHEN I LEFT THE CAR OUTSIDE, SO MY SUSPICION IS THAT THE EXTREMELY COLD TEMPERATURE CAUSED SOME BUICK ENCLAVE'S MANUFACTURING DEFECTS TO HAVE REVEALED ITSELF.