2011 BUICK ENCLAVE Complaints

THE POWER STEERING FAILS WHEN THE CAR IS NOT ACCELERATING. IT IS ALMOST IMPOSSIBLE TO TURN THE WHEEL AFTER BACKING UP OR FROM A COMPLETE STOP. I NEED TO REPLACE THE PUMP AND RACK AND PINION SYSTEM AS WELL AS GET THE SYSTEM FLUSHED DUE TO METAL SHAVINGS THAT HAVE SHEARED OFF OF A PART WITHIN THE SYSTEM. THE TOTAL REPAIR WILL COST APPROXIMATELY $2200.00.

DIFFICULTY TURNING WHEEL- POWER STEERING FEELS LIKE IT IS FAILING AND MAY NOT MAKE COMPLETE TURN. WHEEL BECOMES STIFF AND DIFFICULT TO TURN.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE WINDSHIELD BEGAN TO FOG UP. THE CONTACT HAD TO PULL OVER REPEATEDLY TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DEFROSTER FLAPPER VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LATER, THE AIR TEMPERATURE ON THE DRIVER AND PASSENGER SIDES OF THE VEHICLE VARIED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,462.

ON 3/31/17 RETURNING FROM SPRING BREAK AND WAS GOING 70 MPH IN PASSING LANE ON INTERSTATE 65 NEAR CULLMAN, ALABAMA AND MY CAR SHUT DOWN, THE ECM SHUT DOWN NO WARNING LIGHTS CAME ON, NO WARNING FROM ONSTAR THAT THERE WAS A PROBLEM, I CUT INTO THE RIGHT HAND LANE IN FRONT OF MY SISTER INLAW AND NEARLY WAS SIDE SWIPED, I HAD NO BREAKS, NO STEERING, EVERYTHING SHUT DOWN. SOME KIND OF ELECTRICAL SHORT CAUSED THE ECM TO FRY. THROTTLE BODY ALSO WAS REPLACED. SOMETHING WAS CAUSING A DEAD SHORT. HAD MY SISTER IN LAW NOT BEEN PAYING ATTENTION SHE SURELY WOULD HAVE SIDE SWIPED ME WHEN I WENT DOWN INTO THE OTHER LANE, 5 PEOPLE IN MY VEHICLE AND 5 IN HERS AND TRAFFIC WAS BUMPER TO BUMPER. I ALSO REPORTED AND FILED A CLAIM WITH GM WORKED WITH CRAIG A SENIOR ADVISER AT GM. CASE# 8-286830. I ALSO FIELD A COMPLAINT WITH ONSTAR. OF COURSE ALL SAY MY CAR IS PAST WARRANTY BUT I FEEL THIS IS AN ELECTRICAL PROBLEM THAT COULD CERTAINLY CAUSE DEATHS. PERHAPS A RECALL COULD OR SHOULD BE DONE. I THINK THERE MIGHT HAVE BEEN ON NEWER MODELS BUT NOT 2011. WE DID NOT HAVE AN ACCIDENT BUT WAS 6 HOURS FROM HOME AND STRANDED, HAVING TO FIND A RENTAL CAR TO GET HOME. MY CAR WAS TOWED TO BILL SMITH BUICK GMC AND IT TOOK THEM FROM MONDAY TILL FRIDAY TO FIGURE OUT THE PROBLEM. THEY ENDED UP CALLING GM TECHS DIRECT TO TRY TO DETECT THE PROBLEM.

ENCLAVE IS MAKING CREAKING NOISES WHEN TURNING, SOMETIMES THE STEERING PAUSES WHILE DRIVING, LEAKING POWER STEERING FLUID. THIS IS THE THIRD ENGINE ON THIS VEHICLE, SO MILEAGE ON THIS ENGINE ROUGHLY 25,000.

VEHICLE WAS TAKEN IN FOR INSPECTION OF STEERING GEAR AND LOW FLUID IN THE RESERVOIR. SEAL ON DRIVER SIDE WAS LEAKING CAUSING FLUID TO COLLECT IN AND AROUND BOOT. THERE IS A TSB / NON MANDATORY RECALL FOR THE POWER STEERING PUMP. THERE SHOULD BE A RECALL ON THE STEERING GEAR ASSEMBLY/ RACK & PINION. IN THE PROCESS OF INSTALLING THE STEERING GEAR THE FRONT STRUTS APPARENTLY LOCKED IN PLACE NOW THEY HAVE TO BE REPLACED. ALL WORK IS BEING REPAIRED AT A DEALERSHIP. FROM WHAT I READ ONLINE THE STEERING GEAR SEEMS TO BE A COMMON PROBLEM WITH THE BUICK ENCLAVE. ANY FEEDBACK WOULD BE WELCOMED.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE MECHANIC DIAGNOSED THAT THE TIMING CHANGE NEEDED TO BE REPAIRED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/11/2017*CT TIMING CHAIN WAS REPAIRED BY INDEPENDENT MECHANIC. REAR LIFTGATE FAILED. AFTER NEGOTIATIONS WITH GM LIFTGATE WAS REPAIRED AS PER PRIOR RECALL. THE POWER STEERING FAILED. THE TIMING CHAIN FAILED. UPDATED 9/7/18*JB

POWER STEERING AND RACK IS LEAKING. I SEE THAT THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE. ESTIMATE FOR REPAIR IS $1400. THE STEERING IS VERY HARD AND VERY UNSAFE. THERE ARE 3 KIDS UNDER 10 IN THIS FAMILY. GM IS PUTTING THEM AT RISK.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AT ANY GIVEN MOMENT OR SPEED, THE DAYTIME RUNNING LAMPS DIMMED. THE CONTACT WAS NOT DOING ANYTHING TO TRIGGER THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS IN THE PASSENGER SEAT NEEDED TO BE REPLACED WITH SOLDERED CONNECTIONS. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.