2012 BUICK ENCLAVE Complaints

THE SWITCH THAT TURNS OFF THE RADIO. WHEN YOU OPEN THE DRIVERS DOOR DOES NOT WORK. MOST OF THE TIME; WITHOUT A LOT JIGGLING.

AFTER A BATTERY WAS REPLACED 15 SENSOR CIRCUIT ALARMS APPEAR, ALL DUE TO LOSS OF VOLTAGE, UPON DRIVING ALL BUT 2 RESOLVED. THE 2 REMAINING ARE THE ISSUE. THEY WERE THE HVAC DOOR ACTUATOR & HEATER/AC DOOR MOTOR. BOTH NEED TO BE REPLACED. DEALER WOULD NOT REIMBURSE ME,

THE CAR WAS BOUGHT BRAND NEW IN 2013. MY WARRANTY EXPIRED 2 MONTHS AGO. THE CAR HAS ONLY 27K MILES. ALREADY THE POWER STEERING FLUID LINE BROKE AND LEAKING, CAUSING VERY UNSAFE STEERING MANIPULATION. THE BRAKE CALIPERS HAVE FAILED AND LEAKING BRAKE FLUID AGAIN CAUSING UNSAFE DRIVING CONDITIONS. BUICK WILL NOT FIX THESE ISSUES, WHICH CLEARLY ARE A RESULT OF POOR QUALITY.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD LIFT, BUT FALL INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE FRONT ROTORS ON BOTH SIDES HAD RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,704.

6/30-GM SAM SWOPE TIM CALLS AND SAID CAR MAKING LOUD NOISE AND THEY DON'T KNOW WHY? 7/2 THURSDAY NIGHT PICKUP CAR AFTER THEY REPLACED TIMING CHAIN AND WATER PUMP. 7/4-SATURDAY ARRIVE IN FLORIDA, CAR WON'T START. 7/6-MONDAY CAR TOWED TO SAM TAYLOR DEALERSHIP IN FT. WALTON. THEY FOUND STARTER ENGAGING WHILE CAR WAS RUNNING MAKING LOUD NOISE. 7/10-FRIDAY NIGHT AND CAR STILL NOT READY AFTER A WEEK. STARTER AND ECM REPLACED AND ALL WIRES ON ENGINE HARNESS SPLICED(73 PER WORK RECEIPT). 7/27-VIEWED CAR WITH TRACE STARR, SAM SWOPE SERVICE MGR, AND SHOWED HIM WHERE ALL WIRES SPLICED AND MENTIONED STARTER ENGAGING AND I'M CONCERNED ABOUT POSSIBLE FLYWHEEL DAMAGE, HE SAID HIS TRANSMISSION GUY COULD NOT HEAR ANYTHING WRONG SO IT'S OKAY AND SPLICING ALL THE WIRES IS CONSIDERED OKAY REPAIR. DURING THIS TIME I APPROACHED A GM SERVICE MGR IN A CITY AN HOUR AWAY AND HE SAID ABSOLUTELY NOT ON THE SPLICING AND HARNESS SHOULD BE REPLACED. HAD NOT CHOICE BUT TO DRIVE IT AND IT WAS RUNNING OKAY WITH AN OCCASIONAL ODD OCCURRENCE LIKE AC WHISTLING(VIDEOTAPED). 12/29-BROUGHT IN FOR RECALL, BACK LEFT WINDOW NOT WORKING, AND STABILITRAC AND TRACTION CONTROL WARNING WITH CHECK ENGINE LIGHT. SAM SWOPE REFLASHED THE ECM. 1/6/16-CAR STALLED AND QUIT WITH "SERVICE ENGINE SOON" CHECK ENGINE LIGHT. TOOK TO SAM SWOPE(NOW COURTESY BUICK) AND THEY REPLACED FUEL PUMP. 3/12/16-MY WIFE WAS DRIVING STRAIGHT ON DRY PAVEMENT AT 20MPH AND CAR STALLED HARD BUT DID NOT QUIT AND THE TRACTION CONTROL CHECK ENGINE LIGHT CAME ON. 3/17/16-COURTESY BUICK "REPLACED CYLINDER 4 COIL AND PLUG COIL FAILED". I WAS TOLD COIL REPLACED, CAR HAS NOT ACTED UP AGAIN. 3/23-GM CALLED ME TODAY ASKING IF I WAS SATISFIED AND I REPEATED THAT THE REPAIR WAS INCORRECT IN FLORIDA, THEY ASKED FOR THE GM SERVICE MGR NEARBY THAT TOLD ME IT WAS NOT CORRECT AND I WOULD NOT GIVE THEM HIS NAME.

CAR MAKES LOUD NOISE WHEN TURNING RIGHT AND STEERING BECOMES DIFFICULT. IT IS LEAKING FLUID. THE BUICK MECHANICS TELLS ME THE GEAR NOISE BOOTS ARE LEAKING AND THE NOISE HEARD IS AIR IN THE SYSTEM. THEY SAY THE ENTIRE STEERING SYSTEM HAS TO BE REPLACED. THE CAR ONLY HAS 50,000 MILES. THIS IS A GM DEFECT. THE 2010 ENCLAVES HAD THE EXACT SAME POWER STEERING PROBLEM AND WERE RECALLED. $1600 MINIMUM TO FIX IT.

RACK AND PINION NEEDS REPLACING AFTER 76K MILES. REAR HATCH OPENS THEN SLAMS SHUT ON ITS OWN WITHOUT STAYING UP

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER WHO, AS A RESULT, SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER RECLINED ALL THE WAY BACK, PINNING THE REAR PASSENGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/10/16*LJ *CN

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.