2014 BUICK ENCLAVE Complaints

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I bought the vehicle in December 2020 from a dealership in Mason, Ohio named Borcherding Buick GMC. I asked, specifically to make sure the vehicle did not have any issues, especially transmission issues and for this to be researched, as well. I was not made aware of Bulletin No.: 18-NA-358, which affected Buick Enclave models from 2014-2017. I purchased the vehicle and sent a wire transfer for the purchase price to the dealership through my bank, USAA. We began experiencing transmission slips about a year into the ownership, and I had my mechanic look into the issue. He had just replaced the transmission on my wife’s 2011 Dodge Grand Caravan previously when it experienced a catastrophic failure and had to be replaced. This is the reason I asked to make sure the transmission on the 2014 Buick Enclave was working correctly and properly and there were no known issues. The mileage of the vehicle was under 60,000 miles at the time of purchase, so this should not have been an issue for the vehicle at all and the previous owner was, apparently, an elderly woman who had the vehicle serviced at the shop, but I cannot confirm this. The point being, there was a known issue with this vehicle that was not disclosed to me that General Motors was aware of and could have led to me not purchasing the vehicle. We needed an SUV to drive my wife and daughter(s) to and from volleyball tournaments and something that we did not have to worry about. The result is a replacement transmission paid for by me out of pocket by a GM dealership. GM refuses to acknowledge their faulty transmission. The rebuilt transmission is experiencing the same issues the old one was and GM wants me to take it in and have it “looked at”. The transmission is faulty! They know this and they refuse to reimburse my costs and refuse to acknowledge the dangers this transmission imposes to drivers and our families! Please investigate this transmission and their engineering.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

A safety recall for the airbags has been issued for a long time and there is still no fix? Kindly impress on the manufacturer to please fix this safety issue to prevent avoidable harm to drivers and passengers on these vehicles.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 23V334000 (Air Bags) and the recall repair was performed. The contact stated that after the repair was performed, the driver’s side “Air Bag Service” warning light remained illuminated. The vehicle had not been taken to the dealer for additional diagnostic testing or repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,500. The contact stated the main concern is the service warning message light comes on every startup as well as randomly while driving the vehicle.

It has been a year since my recall and there has been no update on resolving this known safety issue.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.