2023 BUICK ENVISION Complaints

November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.

The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.

The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The contact depressed the brake pedal to the floorboard to stop the vehicle. The vehicle was returned to the dealer and the vehicle was diagnosed with instrument cluster failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.

RE: N222375790-06. Due to the industry-wide semiconductor shortage, the park assist feature is not functional on this car. I was informed of this at the time of sale and told that when parts were available I would be contacted for a "no additional cost retrofit". I have not been contacted and Buick now tells me I have to use NHTSA.gov to report this issue so that my vehicle is marked "Open" on the Investigate Vehicle History screen of the GM Global Warranty Management system.

2023 Buick Envision. Brakes failed. This was a new car driven 1k miles. There was no warning notification, no alert and no dashboard lights prior to this incident. Of course I had expected the normal brake resistance when I stepped on the pedal. Instead, my foot sunk closer to the floor. I pressed the pedal as hard as I could a few times until it slowed to a stop. I do not drive fast so this was to my advantage. I was later told that the Allstate Milewise device that I had been using was not recommended but in this case it was not a factor. The service manager shared documentation that there was potential system conflicts with this. This was not disclosed to me with my 2020 Envision. Therefore, I continued to use it in the 2023 vehicle. I forwarded the information to Allstate, so they could investigate further. I received call back saying to return the device and find alternative insurance options. When I was told to pick up my car, I asked what was found to cause the brake failure and to highlight the fix in the receipt. A reset of the software was the final fix: LOOKS LIKE ALL MODULES ON CAN BUS 2 LOST BRAKE CONTROL MODULE TESTED CHARGING SYSTEM WITH THE DCBS AND PASSED PERFORMED GLOBAL RESET SCANNED ALL MODULES DID FIND UPDATE FOR THE SERIAL DATA GATEWAY UPDATE MODULE 45YY212842554” I was told that until this happens again that is all they can do.

The contact owns a 2023 Buick Envision. The contact stated that upon purchasing the vehicle, the park assist sensor had not been installed in the vehicle. The contact was informed by the dealer that a letter would be sent once the sensor was available; however, the contact had not yet received the letter. Both the dealer and the manufacturer were notified of the issue and confirmed that the sensor was still unavailable. The vehicle was not repaired. The failure mileage was approximately 50.

At the time I purchased this vehicle there was a shortage of chips to warn of items in the path while backing up. This is a safety feature and should be updated. Nine months is long enough to wait for promises to be acted on!

The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.

Purchase with 20 miles listed from dealer 2023 Envision. Approximately 1 month after purchase, a flapping noise noted to the passenger side between front and rear door. Only occurs over 65 mph on highway. Took to dealer for inspection…said it was my car tag… NO IT IS STILL OCCURRING! Need help in finding this problem .

I had the brake fail twice in the past 2 months while driving the vehicle and was not able to stop it. I kept pushing on the break pedal but vehicle wouldn't slow down. I was only able to stop the vehicle by shifting the gear to neutral and letting the car come to stop on its own. While driving along, multiple signs such as malfunction indicator light, brake light, ABS light, traction control, electronic stability control, Forward collision system failure etc lit up on the dashboard and I could no longer slow the vehicle down using the brake pedal. The image of the dashboard with all the lit up signs is attached for your reference. Once the vehicle came to stop, I turned it off and waited to catch my breath. When I turned the vehicle back on, most lights were off but malfunction indicator light was stayed on. However, brake started working. I narrowly avoided hitting a car in front of me on the highway because I couldn't slow down the vehicle. I would have hit the vehicle in front of me if it had slowed down. It put my life along with of those around me on the freeway in danger and it could have turned out a lot worse. I am taking the vehicle to the dealership tomorrow morning. Prior to the brake fail, there were no warning lights, messages, or other symptoms of the problem. The warning lights only came on while I was driving and the brake was no longer working.