2013 BUICK LACROSSE Complaints

TL* THE CONTACT'S AUNT OWNS A 2013 BUICK LACROSSE. THE CONTACT'S AUNT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT'S AUNT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO RAY SKILLMAN GMC (8424 US-31, INDIANAPOLIS, IN 46227) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CONSTANTLY BEEN HAVING ENGINE PROBLEMS. ENGINE LIGHT COMING ON AND OFF. I WAS DRIVING IT DOWN A HIGHWAY, COMING TO A STOP DUE TO A RED LIGHT WHEN THE WHOLE FRONT OF MY CAR BEGIN TO SPUTTER AND GAVE OUT. IT READ "STABILTRAK" BUT WHEN TAKEN TO THE SHOP IT ONLY READ A CODE FOR THE CARBON FILTER. WHICH, WAS CHANGED AND DID FIXED THE PROBLEM FOR THE TIME BEING. HOWEVER, ITS DOING THE SAME THING AGAIN.. WHICH IS VERY DISSAPOINTING BECAUSE ITS A VERY WELL KEPT UP WITH CAR, NEVER GOES WITHOUT ITS NECESSITIES.. AND AT THIS POINT I'M THINKING IT COULD BE MY BRAKING SYSTEM DUE TO THIS PROBLEM WEAKENING MY BRAKES BUT I DON'T SEE WHY BECAUSE THOSE WERE CHANGED ABOUT 6 MONTHS AGO. MAYBE, EVEN AN ELECTRICAL PROBLEM WITH MY TRACTION CONTROL.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT NOTIFIED INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810) OF THE RECALL AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V674000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. K.C. SUMMERS BUICK GMC (1913 19TH ST, MATTOON, IL 61938, (855) 999-5611) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE BATTERY WARNING LIGHT WOULD FLASH ON THE INSTRUMENT PANEL. DUE TO THE FAILURES, THE CONTACT HAD THE VEHICLE TOWED TO ROSS DOWNING BUICK GMC (1301 S MORRISON BLVD, HAMMOND, LA 70403) AND RAINBOW NORTHSHORE BUICK GMC, LLC (2925 N HWY 190, COVINGTON, LA 70433). BOTH DEALERS INFORMED HER THAT THERE WERE NO FAULTS WITH THE VEHICLE HOWEVER, THE BATTERY WAS REPLACED BY BOTH DEALERS. DESPITE THE BATTERY REPLACEMENT, THE FAILURE PERSISTED. THE CONTACT CALLED AN INDEPENDENT MECHANIC TO HER HOME, WHO INFORMED HER THAT THERE WAS BURNT WIRING CONNECTED TO THE BATTERY WHICH HE RELATED TO THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*JB

TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE GAS CAP NEEDED TO BE REPLACED. THE CONTACT STATED HE HAD THE REPAIRS COMPLETED BUT SHORTLY AFTER THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT WHILE STATIONARY AT A GAS STATION, HE BECAME AWARE OF A FUEL STAIN UNDER THE GAS CAP. THE CONTACT CALLED THE LOCAL DEALER CAPITOL BUICK GMC (909 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 445-2500) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

MY 2013 BUICK LACROSSE HAS A MALFUNCTIONING TRANSMISSION CONTROL MODULE WHICH IT ALREADY RECALLED BY GM BUT MY CAR DOES NOT FALL UNDER THE RECALL BECAUSE OF MY VIN THE MALFUNCTIONING TRANSMISSION CONTROL MODULE CAUSE MY CAR TO GO INTO LIMP MODE IN THE MIDDLE OF THE STREET IN TRAFFIC

ABS TRACK LIGHT ON GOT ALIGNMENT STILL ON NOW HUB BEARING AND STRUT NEED TO BE REPLACED.

ON 8-6-2020, (ABOUT 11 AM) WHILE DRIVING (ABOUT 70MPH) NORTH ON I43 IN EASTERN WISCONSIN, AT A POINT NORTH OF SHEBOYGAN, THE MESSAGE 'SERVICE POWER STEERING' APPEARED ON THE DASH. WHEN I STARTED TO DRIVE OFF TO A REST STOP, I REALIZED THE STEERING WAS VERY STIFF AND REQUIRED EXTRA EFFORT TO GUIDE THE CAR, THE 'ELECTRIC POWER STEERING' (EPS) HAD COMPLETELY FAILED. HOW COULD THIS HAPPEN WHEN THE CAR WAS ONLY 7 YEARS OLD WITH 64941 MILES, LESS THAN 10K MI/YR!!! I CAREFULLY DROVE THE CAR TO BERGSTROM BUICK GMC IN GREEN BAY WIS. THE DIAGNOSIS WAS THE ENTIRE EPS GEAR BOX HAD TO BE REPLACED WITH A COST NEAR $2500. I WAS STUNNED. I COMPLAINED TO THE SERVICE MANAGER THAT BECAUSE OF THE CARS AGE & ELAPSED MILES, THIS SHOULD NOT HAVE HAPPENED! I FURTHER STATED THAT I COULD UNDERSTAND THAT SOMETHING LIKE THIS MIGHT HAPPEN AFTER 10 YEARS & 100K MILES, BUT NOT BEFORE!! HE REPLIED THE CAR WAS OUT OF WARRANTY AND THAT FAILURES LIKE THIS CAN HAPPEN. EVENTUALLY THE CAR WAS SATISFACTORILY REPAIRED, COPY OF THE BILL ATTACHED. MY CONTENTION IS THAT THIS IS NOT ONLY A RELIABILITY ISSUE, BUT MORE IMPORTANTLY A SAFETY ISSUE. WHEN MY WIFE & I PURCHASED THE CAR, WE WERE BOTH RETIRED AND DID NOT HAVE THE DAILY GRIND OF DRIVING TO/FROM WORK IN ALL KINDS OF WEATHER. IN FACT THE CAR WAS DRIVEN MINIMALLY IN ADVERSE CONDITIONS. WHEN THIS FAILURE OCCURRED, I HAD THE COMPOSURE TO SAFELY STEER/GUIDE THE CAR, HAD MY WIFE BEEN DRIVING, THE INCIDENT COULD HAVE HAD A CATASTROPHIC RESULT. I NOW HAVE 'MUCH PAUSE' ABOUT THE RELIABILITY/SAFETY OF EPS VS HYDRAULIC PS (HPS), IF & WHEN THIS WILL HAPPEN AGAIN! A SIMILAR COMPLAINT WAS FILED WITH BUICK GMC CUSTOMER SERVICE.