2002 BUICK LESABRE Complaints

View complaints related to 2002 BUICK LESABRE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2002 BUICK LESABRE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK LESABRE
    - CASEYVILLE , IL

    TL*THE CONTACT OWNS A 2002 BUICK LASABRE. THE CONTACT STATED THAT THE AIR BAGS SUDDENLY DEPLOYED WHILE DRIVING 17 MPH. THERE WAS NO CRASH AND THE CONTACT DID NOT DRIVE OVER ANY BUMPS OR UNEVEN SURFACES. THE PASSENGER'S RIGHT EAR WAS INJURED IN THE INCIDENT. THE DOCTOR STATED THAT SHE HAD A LOW TONE PROBLEM WITH HER HEARING THAT WOULD BE PERMANENT. GENERAL MOTORS WAS CONTACTED AND THEY STATED THAT IT WAS A PRODUCT DEFECT. THE VEHICLE WAS TOWED TO THE DEALER AND A RENTAL VEHICLE WAS PROVIDED. GENERAL MOTORS AGREED TO BUY BACK THE VEHICLE FOR $4700.00. THE CONTACT WAS NEGOTIATING THE BUY BACK TERMS. THE VEHICLE WAS NOT DRIVABLE. THE FAILURE MILEAGE WAS 84,000. UPDATED 12/22/10 *BF THE CONSUMER STATED IN OCTOBER 2010 GM PRESENTED HIM WITH A CHECK FOR $5500 AND THE TITLE AND VEHICLE WAS TURNED OVER TO THEM. THE VEHICLE WAS TAKEN TO A SALVAGED BUSINESS AND DESTROYED. UPDATED 12/29/10

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - MACHESNEY PARK, IL

    BOTH FRONT AND REAR PASSENGER WINDOWS FAILED TO GO UP AFTER PUT IN THE DOWN POSITION. HAD TO REPLACE BOTH WIDOW REGULATOR'S AT A COST OF 450.00. ONLY 60,732 MILES ON THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - WARREN, OH

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL AND THE CONTACT WAS UNABLE TO CLOSE THE WINDOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. APPROXIMATELY NINE MONTHS LATER, THE FAILURE RECURRED ON THE FRONT PASSENGER WINDOW. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT REPAIR FACILITY WHERE THE WINDOW WAS REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - SPRING GROVE, IL

    WINDOW FALLS INTO THE DOOR WITHOUT INPUT FROM DRIVER OR PASSENGER. THIS IS A VERY COMMON PROBLEM WITH BUICK LESABRE CARS AND SHOULD BE COVERED BY GM AS A DESIGN DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - SPRING GROVE, IL

    GAS PEDAL STICKS AT IDLE POSITION. THIS IS NOT A PROBLEM IN NEUTRAL BUT IF IN DRIVE CAUSES A SUDDEN VEHICLE ACCELERATION. THIS IS VERY DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - ROXBORO, NC, NC

    I HAVE A 2002 YEAR BUICK LESABRE WHERE THE FRONT AND REAR WINDOWS WOULD NOT RAISE UP OR DOWN FULLY. I HAD TO MANUALLY RAISED EACH WINDOW NY HAND TO CLOSE IT IF ACCIDENTALLY LOWERED BY A PASSENGER. WE GOT ONE OF OUR WINDOWS REPLACED FOR $600. I BOUGHT THE OTHER PART FOR OUR REAR WINDOW FOR ABOUT 60 DOLLARS AND HAD A MECHANIC PLACED IN MUCH CHEAPER THAN THE FORMER DEALERSHIP CHARGED. WITH ONE OF THE CHILD-PROOF REAR WINDOWS NOW LOCKED WITH A PIECE OF WOOD HOLDING IT UP IN THE DOOR WINDOW THIS MAKES IT VERY UNSAFE IF THIS CAR EVER IS SUBMERGED IN WATER OR SOME OTHER COMPROMISING POSITION WITH THE REAR PASSENGER NEEDING TO ESCAPE. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - LAKE ORION , MI

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE GLASS ON THE REAR DRIVER SIDE WINDOW FELL INTO THE WINDOW MOUNT WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AT A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THE FAILURE WAS CAUSED BY A DEFECTIVE CABLE MOTOR. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE, STATING THEY HAD NOT RECEIVED ANY SIMILAR COMPLAINTS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - NOVI, MI

    ACCELERATOR PEDAL REQUIRES EXCESSIVE AMOUNT OF FORCE TO DEPRESS THE PEDAL. THIS RESULTS IN A NOTICEABLE SURGE WHEN GOING FORWARD FROM A STOPPED POSITION. IT ALMOST FEELS AS IF THERE IS SPRING HOLDING THE THROTTLE OPEN AND THERE IS A BREAK POINT AT WHICH THE SPRING LETS LOOSE BEFORE THE THROTTLE OPENS. A VISUAL INSPECTION OF THE THROTTLE AND THROTTLE BODY DID NOT REVEAL ANY OBSTRUCTIONS OR BINDING CABLE. THE FLOOR MATS ARE NOT A FACTOR IN THIS PROBLEM. PROBLEM IS MOST NOTICEABLE AFTER THE CAR HAS BEEN STARTED AND PLACED IN THE DRIVE POSITION. THIS PROBLEM HAS PERSISTED FOR THE PAST SEVERAL YEARS AND IS THE SAME IN BOTH WINTER AND SUMMER. I HAVE JUST LEARNED TO LIVE WITH IT AND EXPECT A SLIGHT JOLT WHEN MOVING FORWARD BUT I HAVE BEEN UNABLE TO FIND THE ROOT CAUSE AND I WORRY WHENEVER SOMEONE ELSE DRIVES MY CAR. THIS SURGE IS NOTICEABLE TO PASSENGERS ALSO. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE STARTING THE VEHICLE, A FIRE OCCURRED IN THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 80,278 AND THE CURRENT MILEAGE WAS 148,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - EASTON, PA

    TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHENEVER THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE CONTACT HAD TO PUSH DOWN HARD ON THE ACCELERATOR PEDAL SO THAT IT WOULD RELEASE AND THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 62,500. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. UPDATED 07/19/10 *BF THE CONSUMER STATED THE PEDAL BECAME STUCK AND WHEN HE APPLIED IT HARDER IT SNAPPED FREE. UPDATED 07/21/10.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE