2002 BUICK LESABRE Complaints

I LOWERED THE WINDOWS AND WHEN I WENT TO RAISE THE REAR-PASSENGER THERE WAS A "CRACK" NOISE AND IT WOULD NOT GO BACK UP. THE PLASTIC PART, AT THE TOP OF THE WINDOW REGULATOR, HAD BROKEN - CAUSING THE WIRE, WHICH RUNS THROUGH THE REGULATOR, MOVING THE WINDOW UP AND DOWN, TO JUST COIL UP INSIDE THE DOOR PANEL. I WENT TO A DEALERSHIP TO HAVE THEM QUOTE ME THE COST OF REPAIRING AND WAS EVENTUALLY TOLD THE REPAIR WOULD RUN ME ~$700. I WAS TOLD THAT THE PART ALONE WAS ~$400. I DIDN'T HAVE THEM FIX IT... BECAUSE I WAS EXPECTING A ~$75 REPAIR... NOT ~$700! I TAPED UP THE WINDOW (WHICH I HATE BEING "THAT CAR") AND DECIDED TO GET ANOTHER QUOTE. AT THE TIME I WAS INCREDIBLY BUSY WITH WORK AND DIDN'T GET AROUND TO IT THOUGH. ROUGHLY A MONTH LATER THE EXACT SAME THING HAPPENED TO MY FRONT-PASSENGER WINDOW. I NOW HAVE BOTH PASSENGER SIDE WINDOWS HELD UP BY TAPE. I CANNOT BELIEVE THERE IS NO RECALL FOR THIS. I HAVE TRIED LOOKING FOR A PLACE TO SUBMIT PROBLEMS WITH CARS TO BUICK DIRECTLY, BUT HAVE BEEN TOLD TO ONLY GO TO A DEALERSHIP AND TELL THEM.... AND I'VE ALREADY BEEN TO A DEALERSHIP WITH THIS PROBLEM AND NO LUCK. I HAVE TAKEN MY DOOR PANEL OFF TO TRY AND FIX MYSELF AND WAS VERY SURPRISED THAT THE PROBLEM WAS JUST THAT THE TOP PART OF THE REGULATOR, WHICH IS BASICALLY JUST A TRACK FOR THE WIRE TO RUN IN AS THE WINDOW GOES UP AND DOWN, WAS CHEAP PLASTIC. THE REST OF THE REGULATOR IS STEAL, AND THE PART THAT HAS ALL THE TENSION FROM THE WIRE RUNNING OVER IT, IS PLASTIC. RIDICULOUS. *TR

WINDOW REGULATORS ARE VERY PRONE TO FAIL. THREE HAVE FAILED ON MY CAR, AND ONE HAS BEEN REPLACED TWICE. THIS IS A VERY COMMON PROBLEM ON SEVERAL GM CARS. THE WINDOW CAN FALL OPEN AND WILL NOT CLOSE WHICH COULD BE DANGEROUS IN INCLEMENT WEATHER. THIS IS ALSO EXPENSIVE AND A FINANCIAL HARDSHIP ON OWNERS AND SHOULD HAVE BEEN ADDRESSED SOME TIME AGO. *TR

I BOUGHT THIS CAR IN FEB 2008. IN NOVEMBER 2008, THE DRIVER SIDE FRONT WINDOW STARTED HAVING ISSUES GOING BACK UP AFTER BEING OPENED. IT WOULD GO ABOUT 1/2 WAY UP AND GET STUCK. I WOULD THEN HAVE TO PULL OVER AND FORCE THE WINDOW CLOSED. THIS HAPPENED MULTIPLE TIMES THROUGHOUT THE ENTIRE WINTER. THEN MORE RECENTLY(10/8/09), AS WEATHER STARTED GETTING COLD AGAIN, THE SAME THING STARTED HAPPENING. EXCEPT THIS TIME, THE WINDOW DOESN'T GO BACK UP AT ALL. THIS IS VERY FRUSTRATING AND CAN BE DISTRACTING WHEN YOU'RE TRYING TO PAY ATTENTION TO THE ROAD. MY MAIN CONCERN IS GOING THROUGH TOLL BOOTHS IN MID WINTER, 20 DEGREE WEATHER AND NOT BEING ABLE TO CLOSE MY WINDOW. THIS HAPPENED LAST WINTER AND I NEARLY GOT INTO AN ACCIDENT BECAUSE OF IT. I WAS QUOTED THAT THE WINDOW REGULATOR WOULD COST $600 TO REPLACE. I DON'T HAVE THAT KIND OF MONEY AND THEREFORE CAN'T AFFORD TO REPLACE THIS COMPONENT. *TR

POWER WINDOW REGULATORS NOT WORKING. I HAVE 3 WINDOWS TO DROP DOWN, REPAIRED ONE AT DEALER FOR $450, DISCONNECTED THE OTHER 2 AND BLOCKED THEM UP. THE 1ST HAPPENED ABOUT 3 YRS AGO, THE 2ND HAPPENED ABOUT 1 YR. AGO AND THE 3RD THIS AUG 2009. *TR

TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE THE CONTACT WAS EXAMINING HER VEHICLE, THE REAR DRIVER'S SIDE WINDOW SUDDENLY FELL INSIDE OF THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, SHE REPLACED BOTH WINDOWS TWICE FOR THE SAME FAILURE. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 45,000.

THE DASH IN MY 2002 BUICK LESABRE IS COMING UP AND I AM AFRAID THAT ONE DAY I WILL BE GOING SOMEWHERE AND BE IN EVEN A LITTLE FENDER BENDER OR MAYBE NOT NOTHING AT ALL AND IT WILL COME ON OFF .IT IS LIKE THE GLUE THEY USED TO MOLD IT DOWN HAS COME UNDONE OR SOMETHING LIKE THAT .I BOUGHT THE CAR USED LAST JUNE THIS STARTED LIKE RIGHT AFTER I BOUGHT IT AND IT JUST KEEPS GETTING WORSE ALL THE TIME AND NOW I AM GETTING REALLY WORRIED SOMEONE WILL GET HURT IF IT CONTINUES TO COME A LOOSE .SO IT COULD CAUSE SERIOUS INJURY OR MAYBE EVEN DEATH TO SOMEONE WITH THE EXTRA PIECES COMING UP LIKE THAT .THE CORNER DOWN NEXT TO THE GLOVE COMPARTMENT IS ALSO STARTING TO STICK SOME ALSO SO IT WOULD PROBABLE NOT BE A GOOD IDEA FOR SOMEONE TO LET THEIR SMALL CHILDREN OR MAYBE EVEN AN ADULT TO SIT IN THE FRONT SEAT ON THE PASSENGER SIDE OF THE VEHICLE I THINK THAT THE DASH COULD BE HARMFUL TO ANYONE EVEN THE DRIVER IF ANYONE ELSES STARTS TO STICK UP LIKE MINE DOES .THE THOUGHT THAT IT COULD BE SOMETHING THAT MIGHT NEED TO BE INVESTIGATED SO HOPEFUL NOBODY WILL NOT LOSE THEIR LIFE IN AN ACCIDENT. BUICK LESABRE 2002 MODEL . *TR

THE POWER WINDOWS ON MY 2002 BUICK LESABRE KEEP BREAKING. BOTH BACK WINDOWS HAVE FAILED AND THE DRIVER'S SIDE WINDOW RECENTLY FAILED. A REGULATOR IN THE POWER WINDOW FAILS AND THE WINDOW RETRACTS/SLAMS INTO THE DOOR PERMANANTLY. THIS IS VERY STARTLING WHEN IT HAPPENS ON THE ROAD AND NEARLY CAUSED ME TO WRECK THE CAR. *TR

RIGHT SIDE PASSENGER WINDOW REGULATOR BROKE ON 24JUN09 AND LEFT SIDE BACK PASSENGER WINDOW REGULATOR BROKE ON 13JUL09. BOTH WINDOWS FIXED IN UP POSITION AT LOCAL REPAIR SHOP. REPAIR FOR EACH WINDOW IS OVER $400. MECHANICS STATES THAT THIS IS A KNOWN DEFECT IN THIS MODEL AND EXPECT THE OTHER TWO WINDOW REGULATORS TO FAIL. CONTACTED GM/BUICK AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO WARRANT A RECALL AND FIX OF THIS PROBLEM. I FEEL THIS COMPANY SHOULD BE HELD ACCOUNTABLE FOR THIS DEFECT. PART IS MADE OF METAL AND PLASTIC (METAL CHAIN THAT GOES OVER A PLASTIC WHEEL). RESEARCHED INTERNET FOR CUSTOMER FEEDBACK ON THIS PROBLEM AND FOUND MANY CUSTOMER COMPLAINTS ABOUT THIS MECHANISM. *TR

WINDOWS FALL. THREE OF FOUR WINDOWS SO FAR FALL INTO THE DOOR AFTER THE POWER WINDOW MECHANISM AND BE HEARD TO SNAP INSIDE THE DOOR. *TR

TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT FLASHES ON AND OFF REPEATEDLY. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 107,000. UPDATED 08/04/09 *BF THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. THE AIR BAG LIGHT WOULD COME ON AND STAY ON. UPDATED 08/06/09.*JB