2002 BUICK LESABRE Complaints
View complaints related to 2002 BUICK LESABRE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2002 BUICK LESABRE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BUICK LESABRE- SAN ANTONIO, TX
REAR PASSENGER WINDOW DROPPED DOWN BY ITSELF FOR NO REASON WHILE DRIVING. IT HAD NOT BEEN USED SINCE THE DRIVER SIDE WINDOW ALSO DROPPED DOWN AND WAS REPAIRED 2 YEARS AGO. WE HAD NOT USED THE REAR WINDOWS ON PURPOSE BECAUSE IT IS A KNOWN WINDOW REGULATOR DEFECT WHICH NO ONE HAS RECALLED. HOWEVER, THE WINDOW FELL BY ITSELF ANYWAY. THE 3 OR 4 INCH GAP OF OPEN SPACE IS NOW TAPED OVER, BUT IT IS UNSECURED AND COULD EASILY BREAK. I AM NOT GOING TO PAY THE $500 IT TAKES TO GET IT FIXED. NHTSA SHOULD FORCE A RECALL FOR THIS COMMON RECURRING DEFECT WHICH IS UNSAFE AND EXPENSIVE TO REPAIR. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- LINWOOD, NJ
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A CHUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BRAKE PADS WERE HARD AND CAUSED RIDGES IN THE ROTORS. THE ROTORS AND BRAKE PADS WERE REPAIRED AT THE COST OF $620. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,330 AND CURRENT MILEAGE WAS 68,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- JONEBORO, , GA
THE REAR DRIVER SIDE WINDOW MADE A GRINDING NOISE AND DROPPED DOWN. THE WINDOW HAD BECOME INOPERATIVE. THIS IS THE SECOND WINDOW TO BECOME INOPERATIVE. PREVIOUSLY, THE FRONT PASSENGER WINDOW REGULATOR BECAME DEFECTIVE AND INOPERATIVE. THE WINDOW REGULATOR IS GOING OUT ONE AT A TIME. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- CINCINNATI, OH
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW HAS FAILED TWICE. BOTH REAR WINDOWS ALSO FAILED. THE FRONT PASSENGER SIDE WINDOW REGULATOR WAS REPLACED IN SEPTEMBER OF 2008. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 26,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- DUBOIS, IL
DRIVERS SIDE BACK WINDOW, FELL DOWN. TO GET REPAIRED WOULD BE $458. SO WINDOW WAS BLOCKED UP WITH 4 PIECES OF WOOD BY THE DEALERSHIP. THIS IS A COUPLE IN THEIR LATE 70'S & 80. IN THE WINTERTIME. ALOT OF COMPLAINTS ON LINE OF THIS SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
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2002 BUICK LESABRE- DATON , OH
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD A LOUD CRUNCHING NOISE COMING FROM THE STEERING COLUMN. HE WAS ABLE TO SAFELY DRIVE THE VEHICLE TO HIS DESTINATION. THE VEHICLE HAS NOT BEEN INSPECTED AND NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS AND ADVISED HIM TO REGISTER HIS COMPLAINT ON THEIR WEBSITE. THE FAILURE MILEAGE WAS 79,000 AND CURRENT MILEAGE WAS 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- RICHMOND, IN
I ALSO HAVE EXPERIENCED WINDOW REGULATOR FAILURE, PASSENGER FRONT SIDE WENT DOWN AND THAT?S WHERE IT STAYED. A SEARCH ON THE INTERNET HAS PROVEN OUT THAT THIS IS A MAJOR PROBLEM ON BUICKS OF THIS ERA AS WELL AS OTHER MODELS USING THE REGULATOR MECHANISMS FROM THE SUPPLIER TO GM. MY BILL ENDED UP OVER 500 DOLLARS FOR REPAIR AT A GM DEALERSHIP. THIS IS A MAJOR PROBLEM, VERIFIED BY ONE OF THEIR MECHANICS. I CALLED GM CUSTOMER SATISFACTION DEPARTMENT AND SPOKE WITH A GENTLEMAN WHO ALSO VERIFIED IT IS A MAJOR PROBLEM, BUT GM WILL NOT STAND BEHIND THEM AFTER EXPIRATION OF THE WARRANTY. I LOVE THIS CAR BUT AM SERIOUSLY CONSIDERING TRADING AS I AM FEARFUL OF WHAT THE FUTURE HOLDS WITH THE OTHER WINDOWS AFTER RESEARCHING THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- DURHAM, NC
THREE OF MY WINDOWS ON MY 2002 BUICK LASABRE LIMITED HAVE ALL FAILED. THE WINDOW HAS DETACHED FROM THE MOTOR, IT SEEMS. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE CARS, YET NO RECALL TO FIX IT IS OFFERED. I CANNOT OPEN THESE WINDOWS BECAUSE I WOULD BE DRIVING AROUND WITHOUT BEING ABLE TO GET THEM BACK UP. THE COST TO FIX THIS IS ABOUT $200 - $400. NOT ONLY SHOULD I NOT HAVE TO PAY TO FIX AN OBVIOUS PROBLEM, BUT I DO NOT HAVE THE MONEY TO DO SO. I AM AMAZED THAT THERE IS NO RECALL FOR THIS. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- FLORENCE, AL
IN MAR, 2008 THE RIGHT FRONT POWER WINDOW REGULATOR FAILED AND THE WINDOW WAS STUCK IN THE OPEN POSITION AT 47,827 MILES; I HAD THE REGULATOR REPLACED AT A COST TO ME OF $373.00; THEN IN OCTOBER, 2008 THE RIGHT REAR WINDOW FAILED AND WAS STUCK IN THE OPEN POSITION, AT 53,612 MILES. DUE TO THE COST OF THE REGULATOR I HAD IT SKETCHED IN THE CLOSED POSITION WHICH COST ME $78.53; THEN IN NOV.2008 THE LEFT REAR WINDOW STUCK IN THE OPEN POSITION AT 54,054 MILES. I ALSO HAD IT SCOTCHED SHUT AT A COST TO ME OF $75.25. I AM FILING A COMPLAINT WITH GENERAL MOTORS, BUICK DIVISION TODAY. THIS IS AN OBVIOUS DEFECT AND SHOULD BE REPAIRED AND CORRECTED BY GENERAL MOTORS/ BUICK. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- MILTON, PA
ELECTRIC WINDOW MECHANISM HAS FAILED ON BOTH REAR WINDOWS. FAILURE OCCURED WHILE LOWERING THE WINDOW WITH THE UP/DOWN SWITCH LOCATED ON THE DOOR. BOTH WINDOWS FAILED WHEN THEY WERE APROXIATELY 3/4 OF THE WAY DOWN. THE WINDOWS WERE EACH OPERATED ONLY A COUPLE OF TIMES BEFORE FAILURE. THE RIGHT REAR WAS THE FIRST TO FAIL. WAS REPAIRED AT OFFICIAL BUICK DEALERSHIP BY REPLACING ENTIRE MECHANISM AT A COST OF $666.00. LEFT REAR FAILED NEXT, AND HAS NOT YET BEEN REPAIRED. *TR
Source: NHTSA WEB SITE