2002 BUICK LESABRE Complaints

10-18-07 WENT OUT TO CHECK WINDOWS BEFORE STORM AND NOTICED RIGHT SIDE REAR WINDOW WAS DOWN SLIGHTLY. WHEN I TRIED TO PUT IT UP I FOUND THAT THE WINDOW REGULATOR HAD FAILED AND JUST LET THE WINDOW DROP. THIS IS THE SECOND ONE TO FAIL THIS MONTH. FIRST ONE FAILURE 10-3-07 THIS IS PLAINLY A FACTORY DEFECT THAT BUICK WILL NOT ADDRESS ON IT'S OWN. *TR

10/3/07 WHILE DRIVING DOWN ROAD WITH NOBODY IN REAR PASSENGER SIDE, REAR WINDOW JUST DROPPED AND WOULDN'T GO UP. TOOK TO BETTEN AUTO FOR REPAIR AND WAS TOLD THE REGULATOR WAS BROKE AND REPAIR COST WAS $592.00. AND THAT THIS IS A COMMON PROBLEM. AND WHEN 1 GOES THE OTHER ARE SURE TO FOLLOW. *JB

I HAVE A 2002 BUICK LESABRE WITH JUST OVER 23,000 MILES AND AFTER CLOSING THE DOOR THE POWER WINDOW BEHIND THE DRIVER'S SEAT, HAD DROPPED DOWN AND WOULD NOT GO UP. I RETRIEVED A WEB SITE BELOW WITH NUMEROUS OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM.(SEE BELOW) COULD YOU SEE THAT THE MANUFACTURER OF THIS POWER ASSEMBLY ISSUE A RECALL FOR THIS FAULTY WORKMANSHIP. PURCHASED AT SHARPE BUICK DEALERSHIP 1010 28TH ST. S.E. GRAND RAPIDS, MI. 49508 IN YEAR 2002 WITH 6,000 MILES ON ODOMETER. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_52823.HTML *TR UPDATED 01-15-08. *KB UPDATED *JB

2002 BUICK LASABRE - A RARELY USED (NO CHILDERN) BACK WINDOW FELL SUDDENLY WHILE DRIVING. JUST HAD IT REPLACED AT THE DEALERSHIP AT A COST OF $442 (AFTER GETTING THEM TO LOWER THE PRICE $50 - SO TOTAL WOULD HAVE BEEN $492). THIS IS AN KNOWN PROBLEM BY GM. THE DEALERSHIP AND GM HAS NOT OWNED UP TO THIS PROBLEM. THE PART ON THE OPEN MARKET IS ONLY $99 - THE DEALERSHIP CHARGES $344 FOR THE SAME PART.

I OWN A 2002 LESABRE AND IN THE LAST SIX MONTHS I HAVE HAD (3) OF MY WINDOW REGULATORS TO BREAK. FIRST WAS THE PASSENGER WINDOW IN THE FRONT AND TWO WEEKS AGO THE ONE IN THE BACK ON THE PASSENGER SIDE BROKE AND TODAY 08/21/2007 THE ONE BEHIND THE DRIVER BROKE WHILE I WAS DRIVING ON THE HIGHWAY. *TR

1) NO EVIDENCE LEADING UP TO FAILURE 2) WINDOW MECHANISM FAILED, WINDOW WOULD NOT RETURN TO CLOSED POSITION 3) HAD TO HAVE BUICK REPLACE MECHANISM AT OVER $500 EXPENSE THERE ARE OVER 82 RECORDS OF THIS EXACT PROBLEM ON CARSURVEY (.ORG) - AND NOT EVERYONE SURFS TO RECORD THEIR PROBLEM. *TR

ON JUNE 18, 2007, I HEARD A LOUD NOISE FROM THE BACK OF THE CAR. I HAD NO IDEA WHAT IT WAS UNTIL I GOT HOME AND NOTICED THE REAR RIGHT WINDOW WAS OPEN. I TRIED TO CLOSE IT BUT IT WOULD NOT CLOSE. I BROUGHT IT TO MY MECHANIC AND HE SAID IT WAS THE REGULATOR/MOTOR THAT BROKE. HE SAID THAT IT WAS COMMON IN BUICKS BECAUSE THE PARTS ARE MADE OF PLASTIC. TODAY IT HAPPENED AGAIN, THIS TIME TO THE LEFT REAR WINDOW. SLIGHT POPPING NOISE AND THE WINDOW SLID DOWN AND I COULDN'T GET IT BACK UP. I WAS ALONE BOTH TIMES AND NO ONE EVER RIDES IN THE BACK. I THINK I MAY HAVE OPENED THOSE WINDOWS LESS THAN A DOZEN TIMES. I ONLY HAVE 11,000 MILES ON THE CAR AND CAN'T BELIEVE THAT THIS HAS HAPPENED. *JB

WINDOW ON RIGHT DRIVER SIDE AND ON LEFT REAR DRIVER SIDE BROKEN IN DOWN POSITION. NEITHER WINDOW WAS USED EXCESSIVELY. *JB

DEFECTIVE POWER WINDOW REGULATORS ON MY 2002 BUICK LESABRE COST TO REPAIR @ $500.00 EACH. THIS IS A HUGE PROBLEM WITH THIS VEHICLE FROM 2000-2005 MODEL GM NEEDS TO RECALL THIS DEFECTIVE PART. *TR

REAR POWER WINDOW FAILED TO GO BACK UP WHEN LOWERED WHILE DRIVING. THERE WAS NO WARNING OR INDICATION THAT THERE WAS A PROBLEM UNTIL IT STOPPED WORKING. 2002 BUICK, LESABRE, HAS ONLY 34,000 MILES, BUT WAS NO LONGER UNDER WARRANTY. THE REAR POWER WINDOW HAD ONLY BEEN LOWERED 10-12 TIMES SINCE PURCHASED BRAND NEW, AS I HARDLY EVER HAD REAR SEAT PASSENGERS. BASED ON SYMPTOMS AND RESEARCH IT APPEARED TO BE A DEFECTIVE POWER WINDOW REGULATOR. BASED ON INTERNET COMPLAINTS THIS APPEARED TO BE A CHRONIC PROBLEM WITH BUICKS. IN FACT, WHEN I CALLED THE LOCAL BUICK DEALER FOR A COST ESTIMATE , ABOUT $500, THEY SAID THAT THEY HAD JUST FIXED O ANOTHER LESABRE THAT DAY! ALSO, THEY SUGGESTED IT WAS LIKELY THE WINDOW REGULATOR BASED ON MY BRIEF DESCRIPTION. HOWEVER, THEY SAID THERE WAS NO RECALL ON THAT RECURRING FAILURE, AND I WOULD HAVE TO PAY FULL PRICE.*AK I HAVE BEEN DRIVING WITH THE REAR WINDOW HELD UP WITH BLACK DUCT TAPE, BUT IT DOES NOT HOLD THAT WELL. I IS OBVIOUSLY NOT A FIX, BUT I REFUSE TO PAY $500 TO FIX SOMETHING THAT HAS ONLY BEEN USED ABOUT A DOZEN TIMES, IS A KNOWN DEFECT AND HAS THE PROBABILITY OF BREAKING AGAIN AFTER ANOTHER DOZEN USES BASED ON WHAT I HAVE READ.