2002 BUICK LESABRE Complaints

POWER WINDOW REGULATORS CONTINUE TO FAIL. IF NOT FIXED PROPERLY COULD CAUSE DAMAGE TO INDIVIDUALS AND VEHICLE. FAILURE IS VERY COMMON AND DUE TO A MANUFACTURERS DEFECT IN DESIGN. *NM

THE REAR DRIVER'S SIDE WINDOW MADE A POP NOISE AS I WAS DRIVING. THE WINDOW THEN SLOWLY SLID DOWN INTO THE DOOR. THE WINDOW NOW WILL NOT RETURN TO THE UP POSITION. THIS COULD BE A SAFETY ISSUE DURING POOR DRIVING CONDITIONS CAUSING THE DRIVER TO BE DISTRACTED BY ANYTHING COMING THROUGH THE WINDOW; SNOW, RAIN, ETC. IT IS ALSO A PERSONAL SAFETY ISSUE AS WELL AS A CHILD SAFETY ISSUE. I HAVE A CHILD IN THE BACK SEAT AND I KEEP THE CHILD LOCKS ENGAGED TO KEEP HIM FROM OPENING THE DOOR BUT WHAT IS TO STOP HIM FROM GOING OUT THE WINDOW EVEN IF I HAVE THE WINDOWS LOCKED. THE CAUSE OF THE FAILURE IS CHEAP PLASTIC PARTS USED IN THE WINDOW REGULATOR THAT BREAK EVEN IF THE WINDOW IS NOT USED. I HAVE ALREADY REPLACED ONE WINDOW REGULATOR AND NOW I AM GOING TO HAVE TO REPLACE THIS ONE AS WELL. I KNOW GM IS AWARE OF THE PROBLEM BECAUSE THEY REIMBURSED ME FOR THE FIRST ONE BUT REFUSE TO DO SO ON THIS ONE. THE DEALERSHIP HAS SAID THAT IT IS NOT A QUESTION OF IF THE WINDOWS WILL FAIL, BUT WHEN. THERE ARE MANY WEBSITES ON THE INTERNET OF THIS SAME PROBLEM. WHEN IS SOMEONE GOING TO LOOK AFTER THE CONSUMER AND NOT THE CORPORATION. I HAVE DETAILED IN THIS LETTER THE POSSIBILITY OF A CRASH HAZARD IF THE WINDOW FAILS AND CAUSES A DISTRACTION TO THE DRIVER, PERSONAL SAFETY, AND PERSONAL SECURITY OF CHILDREN IN THE REAR SEAT. *JB

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, BOTH SIDE WINDOWS IN THE REAR BEGAN TO SLIP DOWN INTO THE DOOR, CAUSING AN INABILITY TO PROPERLY SECURE THE VEHICLE, AS WELL AS DAMAGE TO THE VEHICLE FROM RAIN. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, WHO REPLACED THE POWER WINDOW SWITCH, BUT THE PROBLEM PERSISTED.

DT: THE CONTACT STATED THE PASSENGER FRONT WINDOW CONTROLS WERE INOPERABLE AND THE DEALER REPLACED THE REGULATOR. THE PROBLEM HAS OCCURRED IN THE REAR DRIVER SIDE WINDOW. THE DEALER HAS BEEN ALERTED.

WINDOW REGULATORS ON BOTH REAR WINDOWS HAVE GONE OUT ON MY BUICK LESABRE.. WINDOWS NEVER USED AS NO PASSENGERS IN MY VEHICLE. *NM

THE POWER WINDOW REGULATOR ON MY 2002 BUICK LESABRE HAVE FAILED THREE TIMES. THE FIRST WAS THE DRIVER SIDE WINDOW WHICH WAS REPLACED BY THE DEALER FOR $550.00. SEVERAL DAYS LATER THE PASSENGER SIDE WINDOW FAILED. THIS WAS FIXED BY ME AFTER DOING SOME RESEACH ON HOW TO REPAIR THIS ITEM. NOW THE SAME WINDOW HAS BROKE AGAIN AND I WILL FIX IT AGAIN, BUT IN DOING MORE RESEARCH I HAVE COME ACROSS A SITE ON THE INTERNET THAT HAS NUMEROUS COMPLAINTS ABOUT THIS WINDOW REGULATOR ASSEMBLY IN THE BUICK LESABRE AND I FEEL THAT I SHOULD FILE MY COMPLAINT BECAUE THIS IS OBVIOUSLY A DESIGN/MANUFACTURING DEFECT FROM GMC. *JB

DT*: THE CONTACT STATED THERE WAS A BATTERY LEAK UNDER THE BACK SEAT WHERE THE BATTERY WAS LOCATED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER. AN INDEPENDENT MECHANIC DETERMINED THAT THE BATTERY ACIDS HAD EATEN THE PLATE WHERE THE BATTERY SAT. UPDATED 12/05/06. *JB

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH UNDER NORMAL ROAD CONDITIONS, THE WINDOW REGULATOR FRACTURED. THE SERVICE DEALER REPLACED THE WINDOW REGULATOR. UPDATED 11/30/2006 - *NM

I PURCHASED A 2002 BUICK LESABRE ON FEB 10, 2006 WITH 26,000 MILES FROM A BUICK DEALER. SINCE THEN TWO WINDOW MOTORS HAVE FAILED, COSTING ME AROUND $900. IT SEEMS THAT A $450 REPAIR BILL IS THE ONLY WAY TO FIX THIS, THE WINDOW CANNOT STAY UP OTHERWISE. TWO WINDOWS IN LESS THEN A YEAR, NO HELP FROM BUICK. PATHETIC. *NM

REAR DOOR WINDOW RIGHT CAME DOWN AND WILL NOT GO BACK UP. CABLE BROKE. REPLACED REGULATOR, REAR DOW WINDOW RIGHT BOWER R&R. PART 15231244 UNDER EXTENDED WARRANTY. IF I HAD NOT PURCHASED AN EXTENDED WARRANTY, THIS WOULD HAVE COME OUT OF MY POCKET. THIS IS THE FOURTH TIME THEY HAVE REPLACE PARTS FOR VARIOUS WINDOWS IN THIS CAR. ANOTHER WINDOW IS HAVING INTERMITTENT PROBLEMS THE DEALER COULD NOT DUPLICATE, SO IT WILL PROBLABLY GO TOO. THIS IS HAPPENING TOO OFTEN AND AN INTERNET SEARCH SHOW MANY LESABRE OWNERS ARE HAVING SIMILAR PROBLEMS MULTIPLE TIMES.