2002 BUICK LESABRE Complaints

FRONT END VIBRATED WHILE DRIVING AT HIGHWAY SPEEDS. VEHICLE HAD BEEN BALANCED/ WHEEL BEARINGS HAD BEEN REPLACED, AND A STEERING DAMPENER WAS INSTALLED. NONE OF THESE REPAIRS REMEDIED THE PROBLEM; CAUSE NOT DETERMINED. TSB# 000310007A DID NOT REFERENCE THIS PROBLEM. *AK THE AREA REPRESENTATIVE CONCLUDED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE VIBRATION. HE ALSO STATED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. *TS *NLM

ENGINE COOLANT LEAK AT UPPER INTAKE MANIFOLD.*MR THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO AN ENGINE COOLANT LEAK. THE RECALL SAID THAT THE DEALER WOULD REPLACE THE ENGINE THROTTLE BODY FASTENERS WITH REDESIGNED FASTENERS AND ADD COOLANT SYSTEMS SEALANT TO THE RADIATOR TANK. THE CONSUMER THINKS THIS IS A QUICK FIX AND THAT THEY SHOULD REPLACE THE GASKETS AND BOLTS. *NLM

I HAVE A PROBLEM, I WOULD LIKE TO SEE IF I COULD GET ANY ASSISTANCE OR ADVICE AS WHO I MIGHT CONTACT TO HELP SEE IF I CAN RESOLVE THIS ISSUE. I PURCHASED TWO TIRES FROM BIG O TIRES-OCEANSIDE, 499 COLLEGE BLVD, OCEANSIDE, CA 92057 -760-940-1100. I WAS TOLD THAT THESE WERE VERY GOOD TIRES WITH LOW NOISE. ? 50,000 MILE RATED TIRE. I HAD THEM INSTALLED THESE TWO NEW TIRES ON THE FRONT OF MY CAR, WHICH REPLACED THE ORIGINAL FACTORY TIRES. I DRIVE 500-1000 MILES PER WEEK. AFTER MY FIRST WEEK THE NOISE WAS LIKE HAVING A MOTORCYCLE IN MY CAR AND I HAD EXTREME VIBRATION IN THE STEERING WHEEL AND IN THE SEAT OF MY CAR, ALONG WITH INCREDIBLE SHAKING, WHEN I BRAKED. I TOOK MY CAR BACK TO BIG O, AND COMPLAINED ABOUT WHAT HAPPENED. THEY SAID MY ROTORS WERE WARPED SO I PAID TO HAVE THEM TURNED AND SAID THAT IT SHOULD TAKE CARE OF THE PROBLEMS. I WAS OUT ON THE ROAD TRAVELING THE NEXT WEEK, ANOTHER 800 MILES AND THE NOISE SEEM TO GET WORSE. THE SHAKING HAD BEEN REDUCED, HOWEVER THERE STILL REMAINED MORE VIBRATION THAN I HAD WITH THE ORIGINAL TIRES THAT WERE JUST ABOUT TO WEAR OUT. I NOW HAVE ABOUT 2,000 PLUS MILES ON THESE TIRES AND THE NOISE IS UNBELIEVABLE LOUD, STARTING AT 20-MILES PER HOUR. I TOOK MY ISSUE TO BIG O; THEY SAID THAT I COULD BUY SOME NEW TIRES (I REQUESTED BRIDGESTONE) PAY FOR MOUNTING THE NEW TIRES, WHICH WOULD ADD ABOUT ANOTHER $80. EVEN THOUGH I DID NOT LIKE THIS IDEA, I AGREED TO SPEND THE ADDITIONAL MONEY. I GET THERE ON SATURDAY MORNING 10/3 AND I AM TOLD THEY WILL ONLY ALLOW 50% ON THE TIRES THEY HAD SOLD ME. I STARTED MY ISSUE WITH THEM FROM THE VERY BEGINNING WITH THEIR SO CALLED SOLUTIONS AND IT ENDS UP COSTING ME MORE MONEY EACH TIME. THE OWNER HAS NOT CALLED ME BACK. I WOULD LIKE TO SEE IF THERE IS ANY OTHER ASSISTANCE IN HELPING RESOLVE MY ISSUE. WHICH BIG O TIRES MY BE DEFECTIVE AND CAUSE OTHER PROBLEMS TO MY CAR AS WELL. *LA

CONSUMER NOTICED WHILE TRAVELING WITH DAY TIME RUNNING LAMP ON AND WHILE SUN IS SHINING DASH OARD INDICATOR GIVES POOR READING 30-45 SECONDS AFTER TRAVELING. *AK

THE CONSUMER STATED THAT THE TRUNK LID HAD A TENDENCY TO SWING UP AND DOWN WHEN OPENED. ON ONE OCCASION THE LID CAME DOWN AND HIT THE CONSUMERS GLASSES AND GAVE HER A BLACK EYE. THE DEALER REPLACED THE TORSION BAR. *AK

REDUCED & IMPAIRED VISIBILITY THROUGH FRONT WINDSHIELD DUE TO REFLECTION OF DASH/SLOPE OF WINDSHIELD. CAUSES LOSS OF CLARITY, ESPECIALLY DURING BRIGHT DAYLIGHT DRIVING.*AK

WHILE DRIVING AND WITH NO WARNING THE LEFT WINDSHIELD WIPER STOPPED WORKING. *AK IT WAS RAINING HARD WHEN THE LEFT WIPER FAILED, BUT THE RIGHT WIPER CONTINUED TO WORK, AND THEN THE LEFT WIPER ARM NUT HAD COME OFF. THE DEALER REPLACED THE NUT WITH A NYLON INSERT SO THAT IT WOULD NOT COME OFF. *SCC *JB

I HAVE LOST 6 PLASTIC WHEEL LUG COVERS (GM PART #09595118) SINCE AUGUST 23, 2002. THE FIRST INCIDENT TOOK PLACE 8/23/02 WHILE DRIVING 60MPH ON RTE 17 IN NYS. ON SEPT 13, 2003 I LOST TWO MORE WHILE DRIVING 30MPH. IN FEBRUARY 2003 AND ON AUG 1, 2003 I LOST ONE EACH. I ALWAYS CHECK THAT THEY ARE ON TIGHT, BUT THEY STILL DROP OFF.*AK

I NOTICED ENGINE OIL DROP ON DRIVEWAY. DEALER HAD TO REPLACE REAR MAIN SEAL AS REAR MAIN SEAL HOUSING COVER AND OIL PAN GASKET. THIS FIRST NOTICED WITH ONLY 9864 MILES ON THE NEW CAR. I AM SUBMITTING THIS COMPLAINT TO YOU TO SEE IF THERE IS AN INHERENT PROBLEM WITH THIS MODEL VEHICLE.*AK

PROBLEM WITH BRAKE EQUIPMENT ON VEHICLE. THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHILE BRAKING. *MR *CB *NLM