BUICK Complaints

The contact owns a 2019 Buick Envision. The contact stated that while driving at various speeds, the vehicle abruptly stopped without driver input. The brake assist warning light was illuminated. The message “Brake Assist Failure - Drive with Caution” was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 30,000.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I went to start the vehicle and it failed to start. I found the fuel pump relay to be badly burned ??. On the 30 pin. The board was melted at the 30 pin spot for the fuel pump relay. I purchased a new relay from NAPA. I questioned whether they had a new replacement fuel pump. They told me it was not available only through the dealership. My concern was that where the relay was located at there was a possibility of a fire given how badly the relay and board was burned. I replaced the relay and purchased an extra incase this might happen again. To my surprise it happen just days later while I was driving on the expressway. I had to get off the road immediately. Engine died, no power steering. I checked the relay, it was smoking hot. I will have to have the problem resolved. There is no way a relay should ever get hot, let alone that hot. The fuel pump fuse was not effected. Why is the relay not protected from getting so hot. There is definitely a real risk of fire. No one sits in the back seat normally. But, my grandson's. This should not ever happen.

I have to constantly jump start my vehicle. Took it to the dealers and they stated there is nothing wrong with the battery.

The contact owns a 2011 Buick Enclave. The contact stated that while reversing, the rearview camera failed to make a beeping sound alert for nearby pedestrians. Additionally, the contact stated that the infotainment system and the turn signals sound system had failed to operate while activated. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 180,000. The VIN was unavailable.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is a recall in place and the manufacturer had not remedied this. The recall has been in place since May. If the airbag ruptures, me and my kids could die do to the metal fragments. They are not even offering rental cars or reimbursement. This is unacceptable.