BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 BUICK ENCLAVE- San Ramon, CA
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 BUICK ENVISION- Tuttle, OK
HVAC CASE DOOR MELTED. GM case #9-10542006159. Repaired 2 years ago under warranty and GM knew there was a problem with the design. The air distribution system is placed to close to the heating coils and it keeps melting. It has failed again and GM will not do anything about it and keeps saying its out of warranty. They did not repair the problem correctly when it was in warranty. They tell me there is not a fix for it and there has not been a recall. I'm afraid the car will catch on fire
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- Nashville, TN
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 BUICK ENCLAVE- Latham, NY
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and the contact was informed that the local dealer had parts or could order the part for the recall repair. The dealer was contacted and stated that the information provided by the manufacturer was inaccurate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCLAVE- Rudy, AR
The contact owns 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 BUICK LACROSSE- Kingman, AZ
My breaks keep injecting off my 2013 Buick Lacrosse while driving, ruining my break calipers. Have gotten fixed 3 times. Car is currently not able to drive.
Source: NHTSA WEB SITE -
2017 BUICK ENCORE- Elyria, OH
The contact owns a 2017 Buick Encore. The contact stated when the vehicle was first started, the vehicle accelerated to approximately 10 MPH and then the vehicle shifted into LIMP Mode. The contact stated that the check engine and stabili-trak warning lights were illuminated. The contact had taken the vehicle to an Auto Parts store where DTC code: P2138 was retrieved. The failure was related to the accelerator position sensor. The contact was informed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK ENCLAVE- Homestead , FL
The hatch door slam down by its self and it hit my daughter and my husband two different times because it slam down with no warning .
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- Charlottesville, VA
GMC has not fixed this in a timely manner; there are no parts available and no remedy available. The car is not safe to drive with this airbag recall.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- Englewood, CO
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE