BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 BUICK ENCLAVE- Washington, DC
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCLAVE- Sewell, NJ
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 BUICK ENVISION- Boynton Beach, FL
The contact owns a 2023 Buick Envision. The contact stated while driving approximately 60 MPH, the vehicle lost motive power, decelerated, and no longer accelerated as needed. After drifting to the side roadway, the contact discovered that the check engine warning light was illuminated, and the transmission had erroneously shifted into neutral. The vehicle was later taken to the local dealer to be diagnosed. The contact was informed that the fuel pump module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 3,130.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 BUICK ENCLAVE- Spring Valley, WI
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK LACROSSE- INMAN, SC
Stalls when going up hill or if I stop at stop light and then try to proceed it jerk and go fast and also the display goes out and restart
Source: NHTSA WEB SITE -
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2015 BUICK ENCLAVE- Overland Park, KS
I started my car at a CVS parking lot. When I made a turn, the car was out of control and I couldn't stop or turn the car. My car hit other three cars in the parking lot and finally stopped. The OBD-II code check later indicated a "Engine misfire detected". I once got a recall letter from GM for the following issue. Not sure if this accident is related to this issue. "Inoperative purge solenoid that could lead to excessive fuel vapors entering the combustion chamber from the fuel tank. This condition could result in no start, idle stall and possible drivability issues such as hesitation." The good thing is nobody got hurt in this accident.
Source: NHTSA WEB SITE -
2014 BUICK ENCLAVE- Estell Manor, NJ
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 BUICK ENCLAVE- Cumberland, RI
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK LACROSSE- Warren, OH
2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 Buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness
Source: NHTSA WEB SITE -
2004 BUICK PARK AVENUE- Hinckley, IL
Head lights automatically shut off while driving at night: 1) The vehicle senses it is after dusk and automatically turns on headlights while starting the engine (Manual head light switch is in off position). 2) Driver therefore doesn't use manual switch to turn on head lights and proceeds to drive. 3) Approximately 10 minutes later, while driving in the dark, the vehicle automatically turns off the head lights resulting in a dangerous dark situation where driver can not see nor can the vehicle be seen by others. 4) The surprised driver must pull on the manual head light switch to regain head lights. 5) This may potentially happen any and every time the car is started after dusk, especially by a driver not familiar with the vehicle or issue.
Source: NHTSA WEB SITE