BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK VERANO
    - New Market, MD

    My Buick Verano keeps running out of oil despite consistent oil changes. It ran out of oil, 3000 miles before my next oil change was due. There are many reports online of other owners of the same vehicle having the same issue. Recently, my car cut off in the middle of the street Without any warning due to no oil in the engine. The low oil warning light never came on. This is the second time that this has occurred. The first time the mechanic just said it was low on oil. Now my car will not restart. Again my next oil change was not due for another 3000 miles.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENVISION
    - Duncannon, PA

    The contact owns a 2017 Buick Envision. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard. The vehicle failed to immediately stop, causing the braking distance to be extended. Upon inspection, there was brake fluid leaking from the front driver’s side wheel. The vehicle was taken to the local mechanic who diagnosed that the front driver’s side brake hose had ruptured causing brake fluid to leak from the vehicle. The brake hose was replaced, and the vehicle was repaired. The contact later experienced the same failure to the front passenger’s side brake hose. The mechanic stated that the rubber hose had detached from the metal coupling. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,902.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LUCERNE
    - LYLES, TN

    The fuse block is shorting out and melting and causing the fuel pump relay to burn.

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - McConnelsville, OH

    The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the pressure from the rear driver's seat caused a short in the fuel pump and the relays, and that the fuse box needed to be replaced. The contact stated that the independent mechanic had previously replaced six relays and the fuel pump; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 113,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 BUICK ENCORE
    - Chicago, IL

    While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

    Source: NHTSA WEB SITE
  • 1998 BUICK LESABRE
    - Springfield, MO

    The contact owns a 1998 Buick LeSabre. The contact received notification of NHTSA Campaign Number: 04V090000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 45 MPH and at various speeds, the engine started to misfire. The contact stated that the check engine warning was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The contact used an OBD scanner and retrieved code: P0300 (Multiple Random Cylinder Misfire). The contact stated while stopped at a traffic signal there was an abnormal gasoline odor inside the cabin of the vehicle. The manufacturer was not made aware of the issue. The failure mileage was approximately 231,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCLAVE
    - Clark , MO

    I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

    Source: NHTSA WEB SITE
  • 2022 BUICK ENVISION
    - Seymour, CT

    On Wednesday, 06/07/2023, my 2022 Buick Envision Avenir suddenly displayed a large number of error codes on the dashboard. I was able to quickly identify that the only operation of the vehicle that was impacted seemed to be the brakes as I had to exert a much larger effort to slow the vehicle than normal and it obviously took a much longer time to stop. I had the vehicle towed to Scranton Motors in Vernon CT and they have basically told me that they "can't replicate the problem" and that I should, "bring it back if it happens more consistently." As this is the brakes we are talking about, "happening more consistently " might end up in me not being able to bring it back due to a potentially fatal crash that may result from driving this vehicle for over an hour twice per day on my way to work. I have opened a case with Buick, and told the dealer that I do not feel comfortable picking up the vehicle at this point.

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - Philadelphia , PA

    I went to have this issue taken care of over 3 time and the repair shop gave me a hassle everytime now the car is gifted to my 16 year daughter and I would like for her to drive safely please help Safety Risk A rear toe link fracture may reduce the ability to control the vehicle, increasing the risk of a crash. Remedy Dealers will replace rear suspension toe links and adjuster fasteners.

    Source: NHTSA WEB SITE
  • 2006 BUICK RAINIER
    - Bellingham, MA

    The contact owns a 2006 Buick Rainier. The contact stated that while the vehicle was parked in his driveway, the contact attempted to use the remote starter key fob to unlock the doors, but the doors failed to unlock. The contact stated that he manually unlocked the doors. The contact stated that he manually attempted to start the vehicle, but the vehicle failed to start. The anti-theft warning light remained illuminated. The contact stated that while the vehicle was being lifted onto the tow truck, he was informed by the tow truck driver that the driver’s side wiring harness had melted. The vehicle was towed to an independent mechanic where it was diagnosed that the wiring harness had melted and needed to be replaced. The vehicle was not repaired. The dealer nor manufacturer were notified of the failure. The failure mileage was approximately 168,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE