BUICK Complaints

The contact owns a 2017 Buick Regal. The contact stated while driving 35 MPH and approaching a traffic light, the contact depressed the brake pedal, but the vehicle failed to stop as needed. The contact stated he used the parking brake to stop the vehicle. The contact stated that the brake assist warning light was illuminated after the failure had occurred. The contact continued driving the vehicle at 5 MPH to a nearby gas station and continued to use the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the brake vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 51,528.

The contact owns a 2023 Buick Envision. The contact stated that while driving at approximately 40 MPH, the vehicle lost motive power. No warning lights were illuminated, and the vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the ABS control module needed to be replaced. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.

A recall has been made on May 10, 2023 for the driver's airbag deployment and the possibly of death being caused by metal pieces flying into the person driving. Recall has been made, yet parts are not available. I am very concerned of injury or death in the event of an accident.

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Right front Cooper GS5 Grand Touring 205/70 R15 96T with only 862 miles on it had a complete air loss/went completely flat when car was turning into a parking lot. This is one of a set of brand new tires on the car. The car was never driven on a highway after these were purchased. Only local driving at 45 to 50 MPH max. Tire was taken to a tire shop in hopes of getting it plugged/repaired. They found nothing had penetrated the tire. They could not pressurize the tire. Air was blowing out all around the outside bead and could not be seated. They put lubricant around the bead inside and out and gave it some rapid shots of air on the machine. It started to hold pressure but immediately had a roughly 4 inch section of the sidewall start to balloon out. Technician said he was afraid it was going to blow up in his face. He chalk marked the defective area on the tire and said the bead and sidewall had failed in that ballooning area and the tire was defective and not repairable.

Proximity door unlock system rarely works goes in and out even with key fob in pocket and within Proximity. I've reported the problem to buick/Chevrolet many times, changed fob batteries and etc with no fix

My vehicle's motor stopped without any warning in the middle lane of a busy freeway. I put the emergency flashers on but when I tried to restart the motor it overrode the flashers, causing a semi truck to just miss hitting me. The transmission went into Park mode and since this car is electronic shifting it would not let me put it in to neutral when the motor is not running . People stopped to help me push the car off the road but we could not get it into neutral. Very DANGEROUS situation to be stuck in a center lane on a busy freeway. ODOT and state police that stopped to help me said that they have never seen anything like this. Towed the car to a Buick-GNC dealer where they have had it for over 2 weeks now. They say that the fuel pump control module failed and they are on back order. My car has 11,200 miles on it.

My vehicle has an electrical problem due to the recall. I took it into the Buick dealer. They could not find an electrical problem. But there is an electrical problem. And has been since I bought it at Jim Riles in Washington Township Michigan.

Takata recall. The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Brake lights may stay on when the car is parked and the engine is off. This is due to the brake pedal may become sticky intermittently as per GM's Service Bulletin: SB-10045319-1529. At times, while pressing the gas pedal, the car may not move at all and it can become a safety hazard for the driver and drivers behind you. However, as of 5-8-23, GM does not have an open recall for this safety issue and may lead to an fatal accident. Please investigate this issue and possibly open a recall notice as this could cause a serious safety issue.